Excellent support from the Getflix team in resolving an issue with my content through their VPN. They responded and resolved the issue fast and with clarity of what I needed to do. Been with the... See more
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Company details
- DNS Provider
- also in
- VPN Service
Information provided by various external sources
Getflix allows users from all over the world to easily access popular global streaming video and music services. Getflix uses Smart DNS and VPN technology to bypass the blocking and open up this amazing world of entertainment.
Contact info
Seychelles
- support@getflix.com
- getflix.com
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Highly recommended
Excellent service! Allows me to watch my favourite catch-up services from back home. Great support as well. Highly recommended
Five stars for customer support
I had an odd issue which wasn't really supported by Getflix but they went above and beyond to assist and still fixed the issue. Their customer support is great.
Charged After Trial Despite Multiple Cancellation Emails
I signed up for a 3-day trial subscription with this company, and despite sending ~ ten emails requesting a cancellation, they still charged my account. Their customer service never responded properly, and there was no transparent way to cancel the subscription. This website feels like a complete scam. I strongly advise everyone to stay away.
Update : Finally got my refund
I have been a very satisfied Getflix…
I have been a satisfied Getflix customer for many years. The staff are exceptionally friendly and helpful. They answer questions/problems quickly and will resolve any difficulties no matter how long it takes. It id not difficult to setup Getflix with the clear instructions and responsive staff.
As usual fast relaible service which…
As usual fast relaible service which sorted the problem
Reliable DNS with Great Support
Reliable DNS services and brilliant technical support. Promptly responsive.
Great customer service
Getflix are quick to respond to the odd issue you get and usually resolve it quickly . I find their service to be very reliable and have been a user of their service for many years
Getflix is a great service company
Getflix is a great service company. The support is quick, reliable, trustworthy and effective. Both VPN and DNS access is topnotch. Highly recommend
I have used Getflix for many years and…
I have used Getflix for many years and it has been very reliable. On the occasions, and there have been several over the years, when the streaming service improve their IP location detection, Getflix customer care always find a way to get me back up and running.
Amazing service and customer service
Amazing service and customer service. Works flawlessly.
Good prompt response
Had problem with connection. Emailed the support team and honestly wasn’t expecting any prompt response. To my surprise, the support team responded quickly, politely and they were helpful. Thank you!
Trial subscription scam - DOESNT LET YOU CANCEL
Worst trash that I ever used, I did a trial then they didnt let me cancel, i emailed them isntantly they replied to me after it charged me already for it, I kept insisting for a refund but they kept refusing, so I tried to use that trash, but guess what? netflix detects it and blocks it so I wrote the support again, been waiting for them to reply now for 5 days ABSOLUTELY NOTHING.
Stay as far away as you can from those crooks.
I’ve been using Getflix for five years…
I’ve been using Getflix for five years and it’s great. Whenever I have any issues tech support always helps me out. Definitely recommend!
Exceptional service
Exceptional service, very helpful and very quick! Solved my problem straight away!
A1 customer support
Brilliant customer support and always quick and happy to help. The rare times there is an issue, the team get it resolved within a day or two.
Good product, great service
Have been using for a few years and has worked consistently. There are periods when there might be some issues, but the support is there and they try to fix the problem.
I have been using for 15 years
I have been using for 15 years. Service has been excellent. Response to any issues is lightning fast and helpful. Of course, not problem free, but they are dealt with by humans promptly. Couldn't be happier
Great Service with Fast and Efficient Support
Great service. Fast and efficient support. Well designed website with all the information you need to do any configuration necessary. Works as advertised via app and SmartDNS for whole network coverage. Been using it for years with few issues.
Have been a customer of theirs fohr a…
Have been a customer of theirs for a long time and there's DNS services brilliant however they're getting a one-star rating because of how they treated us I could log into my account last night as my subscription had run out so I logged in and went and paid for another year as soon as I had paid everything stopped working so I logged out and when I tried to log back in I got a message saying my account had been disabled. So basically they took my money charged my card and then disabled my account we've not been able to watch any of our TV shows as a family and missed it important live stream on channel 7 of a family member on the news overseas causing considerable distress to members of our family. We emailed them and had a pretty useless reply saying it will have to be referred to the billing department haven't heard anything back cannot watch any TV and I'm pretty disgusted by the way a loyal customer has been treated. Sadly I doubt they even care about this review and I doubt they'll even bother to reply we'll see
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