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Rated 1 out of 5 stars

If you subscribe know it is for a LIFETIME! This site has taken $13.99 from me every month since October of 2024 today being April 11, 2026. I discovered early on that my granddaughter did not use... See more

Rated 5 out of 5 stars

Our son LOVES to read on Epic! We appreciate the educational and fun content, catered to his reading level. There is truly such a wide variety. Encouraging our son to read and having him be excited ha... See more

Rated 5 out of 5 stars

This is the Netflix of books! No checkout, no waiting for copies— students love it! 20,000 titles — for FREE! 45,000 titles - for an upgrade. Not to mention it tracks students reading minut... See more

Rated 1 out of 5 stars

this is the worst readding app of all time, if you search somthing specific, the first thing that pops up is trash epic originals that the company addvertises for years acting like there brand new, af... See more

Company replied

Company details

  1. Childrens Book Store
  2. Book Publisher
  3. Multimedia and Electronic Book Publisher

Written by the company

Epic is the leading digital reading platform for kids 12 and under! Our fun, kid-safe, interactive reading platform fuels curiosity and reading confidence by letting kids freely explore their interests with instant, anytime access to a library of thousands of books, audiobooks, learning videos, and more. Our award-winning platform offers a huge variety of titles from leading publishers like Scholastic, National Geographic, HarperCollins, and more. With tens of thousands of books and learning videos (and counting), there’s something for every age, interest, and reading level. The Epic library has everything from picture books to chapter books, Read-To-Me books, audiobooks, graphic novels, comics, nonfiction and educational titles, educational videos, and more. Our library also contains Spanish-, French- and Chinese-language books. Some well-known books and series include: Big Nate Pete the Cat Curious George Clifford the Big Red Dog Sesame Street National Geographic Diary of a Wimpy Kid * Plus, our popular Epic Originals including Cat Ninja!


Contact info

3.0

Average

TrustScore 3 out of 5

312 reviews

5-star
4-star
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1-star

Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not worth it

Not worth it. No challenging content for kids trying to grow their reading skills. Limited library overall. Save your money, go to your local library and give your kids the life long value of discovering actual books, not just regurgitated branded lowest common denominator content. Also, their customer support turnaround times are terrible and their answers not helpful.

20 December 2022
Rated 1 out of 5 stars

Epic = Scammers

Epic = Scammers
I have used Epic as my children school required it. I noticed months after I had canceled my subscription that I was still being charged. Worse, try to cancel, you get a barrage of pop up windows asking you to subscribe, which essentially do not let you do anything else. Don't believe me? Try it for yourself. I have tried it from my Mac, from my iPhone with the same outcome (on the phone, the X to close the pop-up window would not even close, you have to quit the app).

After one hour of trying, I gave up. Proceed with caution as this company is not set up to make it impossible to leave.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

vast array of books offered…best books.

I like the vast array of books offered at Epic. My son can choose tittles that interest him. I think all books should be open not only certain ones that you have to purchase a membership for to unlock. overall, a great way to get your kids' reading and stay interested in reading.

24 January 2023
Rated 1 out of 5 stars

Crooks

Crooks. I cancelled my monthly subscription last year after I used it only for four months in a college course. This month, I was charged for a monthly subscription. $85 would have been my groceries this week. I've struggled to pick between necessities because I'm a full time student with a very part time job. I've emailed SIX times with no answer. I decided to file a dispute with my bank instead. I hope it's absolute hell for them to resolve since they've caused me so much trouble.

15 January 2023
Unprompted review
Rated 5 out of 5 stars

It seems to be help BUT ….

It seems to be helping my child except for it continuously asking us to subscribe and having to back out of the Internet site and reload it several different times to get it to work correctly

16 January 2023
Rated 1 out of 5 stars

Still charged after canceling

I canceled before my trial was over, still got charged and continue to get charged. Have reached out with no response, so I have told my credit card company about it. You will see charges coming back

27 November 2022
Rated 1 out of 5 stars

Terrible customer sevice

You don't respond to emails you have no way of being contacted by phone which is very odd to me if you're such a reputable company. I've been trying to stop a subscription that my grandson thought was free through school and I'm being charged and nobody will respond.

1 December 2022
Rated 1 out of 5 stars

It’s not the money that being charged I…

It’s not the money that being charged I wish I would’ve never purchased it

2 November 2022
Epic logo

Reply from Epic

Hi there! We're so sorry to hear that! Please visit us at https://getepic.zendesk.com/hc/en-us/requests/new to submit a request and a team member will be happy to help you out with the cancellation process.

Rated 1 out of 5 stars

this website is so, so bad

this website is so so bad

31 December 2022
Unprompted review
Epic logo

Reply from Epic

Hello! We're sorry to hear that your experience with Epic has not been optimal. Please visit https://getepic.zendesk.com/hc/en-us/request/snew to reach our Support team. We’re grateful for the chance to make it right.

Rated 1 out of 5 stars

dont buy it

this caca website gives u cancer

31 December 2022
Unprompted review
Epic logo

Reply from Epic

Hello! We're sorry to hear that your experience with Epic has not been optimal. Please visit https://getepic.zendesk.com/hc/en-us/request/snew to reach our Support team. We’re grateful for the chance to make it right.

Rated 1 out of 5 stars

Impossible to access in a kids tablet…

Impossible to access in a kids tablet if you have a Google login

1 September 2022
Epic logo

Reply from Epic

Hello! We're sorry to hear that your experience with Epic has not been optimal. Please visit https://getepic.zendesk.com/hc/en-us/request/snew to reach our Support team. We’re grateful for the chance to make it right.

Rated 5 out of 5 stars

WONDERFUL for newcomers

WONDERFUL for newcomers! =) It is hard to meet middle school newcomers where they are at...I love using the picture books with deeper meanings! Dreamers and Here I Am were amazing for my students 6-8th grade!

15 December 2022

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