GetAgent Reviews 

9,919
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,770 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and exceptionally knowledgeable staff for providing fast, practical advice and connecting them smoothly with top local estate agents. Consumers deeply appreciate the thorough guidance, clear market statistics, and consistently efficient communication received throughout their entire residential property selling journey. However, some reviewers were not happy with unexpected contact, noting that their personal contact details were sometimes shared with outside third-party agents without explicit permission. A few other people also felt that using this portal might eventually lead to significantly higher estate agent fees or persistent marketing calls.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting friendly, knowledgeable, and... See more

Customer service

Consumers find customer service to be positive, frequently praising the rapid response times, helpful advice,... See more

Service

People report positive experiences with service, often highlighting the helpful and polite staff who provide... See more

Customer communications

Reviewers mention positive feedback about customer communications, noting that follow-up calls and emails are... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that agents make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayanna was very helpful in the early stages of our initial buying experience. We will return to her in due course once our buy/sell project is more developed. Getagent has started the ball rolling by... See more

Rated 5 out of 5 stars

I approached Get Agent on line, with view to being advised the best estate agents to try for my property sale. The information and suggestions came back very quickly. Imagine how pleased and pl... See more

Rated 5 out of 5 stars

Lazim Miah was excellent. He gave me so much information and great questions to ask which gave me a lot of confidence when arranging valuations and choosing an agent. We signed with an agent 2 days la... See more

Rated 5 out of 5 stars

I highly recommend Sterling Estate Agents in Berkhamsted. They supported me throughout my House Move, were experienced, proactive and always kind and supportive.i am an older person and they advised m... See more


Company details

  1. Real Estate Agency

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(9,919)

1,748 reviews in the last 12 months

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Rated 5 out of 5 stars

I had not heard of GeAgent before but… USE THEM THEY ARE GREAT

I had not heard of GeAgent before but when they popped up on a google search, i thought 'why not' and filled in their quick survey.. i had James Richardson ring me within an hour and he was so helpful and gave great advice and followed up with an email with questions to ask the estate agents and sent a list of the top 7 performing agents in my area and questions to ask them... it was so helpful and i am grateful for all his help and support navigating these unfamiliar area... i would recommend using them and James is so friendly and professional.. thank you

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Good experience. After looking on GetAgent and…

After looking on GetAgent and requesting some free property valuations I had a follow up call from Xavier James. It was a pleasure to speak with this person as he was extremely helpful in several ways answering any questions and giving information.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt

Very prompt, informative and polite service. I did not feel pushed or rushed.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Xavier was very helpful

Xavier was very helpful, easy to talk to and knowledgeable. I look forward to hearing from several of the agents he recommended in the next couple of weeks.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

I liked Danny Watts I think that was…

I liked Danny Watts I think that was his name. He sounded very sincere but of course you all are. You nearly all say the say thing perhaps you all have the same script. As you can see yam so so upset with everything. I am 83 had been married to George my husband for nearly 60 Years, cannot believe how l have lived without him for 2 years, he died on 9,08.24. I have never had councilling,everything l try goes wrong, I need to move, he taught me everything l know, we fished every week, I am rambling l know so who do t
You think would sell my park home.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Unreasonable fee structure in my…

Unreasonable fee structure in my experience

As an estate agent, my experience of GetAgent has been disappointing, particularly regarding their fee structure.

I have found the way fees are claimed to be unreasonable, including situations where, in my view, GetAgent has carried out little or no meaningful work in relation to the eventual transaction, yet still seeks to claim a fee.

I appreciate that referral platforms need to generate revenue and that agreed terms have to be respected. However, I believe fees should reasonably reflect the service provided and the role the platform has actually played in securing an instruction or sale.

From an estate agent’s perspective, I would strongly recommend that other agents carefully review GetAgent’s terms, particularly the circumstances in which a fee may become payable, before signing up.

19 August 2026
Unprompted review
GetAgent logo

Reply from GetAgent

Thanks for your feedback.

We’re sorry to hear that you’re unhappy with your experience.

For any matters relating to partnerships with GetAgent, we would recommend reaching out to our Account Management team directly so we can discuss this with you in more detail.

Rated 5 out of 5 stars

I used GetAgent to find out about…estate agents in Sheffield

I used GetAgent to find out about estate agents in Sheffield. I was contacted by James Richardson after using the online form and found him to be very helpful with talking through what kind of questions I might ask different agents in order to narrow down the best ones for me. James was efficient and helpful and I would recommend him.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company, great advice

Get agent are a really helpful company, I used their website to look at local estate agents to me to see who I could use to sell my property. I had a call from Xavier who was very polite and knowledgeable of the agents and their performance in my area and gave me some great recommendations which I will be following up. I really recommend this company if you’re planning on selling your property to get an honest unbiased opinion of local agents.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Quick informative advice

Information received from GetAgent [we spoke to
Ithiel S] was quick and very well informed about the current market and estate agents in our area - 2 of whom were in touch immediately & helped us to make informed decision on selling our property.

17 August 2026
Unprompted review

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