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GetAgent Reviews 

9,919
•
TrustScore 4.5 out of 5

4.7

Real Estate Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 1,770 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and exceptionally knowledgeable staff for providing fast, practical advice and connecting them smoothly with top local estate agents. Consumers deeply appreciate the thorough guidance, clear market statistics, and consistently efficient communication received throughout their entire residential property selling journey. However, some reviewers were not happy with unexpected contact, noting that their personal contact details were sometimes shared with outside third-party agents without explicit permission. A few other people also felt that using this portal might eventually lead to significantly higher estate agent fees or persistent marketing calls.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting friendly, knowledgeable, and... See more

Customer service

Consumers find customer service to be positive, frequently praising the rapid response times, helpful advice,... See more

Service

People report positive experiences with service, often highlighting the helpful and polite staff who provide... See more

Customer communications

Reviewers mention positive feedback about customer communications, noting that follow-up calls and emails are... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that agents make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayanna was very helpful in the early stages of our initial buying experience. We will return to her in due course once our buy/sell project is more developed. Getagent has started the ball rolling by... See more

Rated 5 out of 5 stars

I approached Get Agent on line, with view to being advised the best estate agents to try for my property sale. The information and suggestions came back very quickly. Imagine how pleased and pl... See more

Rated 5 out of 5 stars

Lazim Miah was excellent. He gave me so much information and great questions to ask which gave me a lot of confidence when arranging valuations and choosing an agent. We signed with an agent 2 days la... See more

Rated 5 out of 5 stars

I highly recommend Sterling Estate Agents in Berkhamsted. They supported me throughout my House Move, were experienced, proactive and always kind and supportive.i am an older person and they advised m... See more

Company details

  1. Real Estate Agency

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(9,919)

1,748 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Joshua is very helpful!

I completed the online enquiry and got a contacted within 30 minutes with a great follow up call from Joshua Edwards. He was very polite, cheery and knowledgeable.

I was given brilliant advice and everything that Joshua has promised has been delivered. Thank you very much!.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Di not contact unless selling your house now

Saw a reel on FB re Get Agent and decided to investigate. I received a call from Daisy. I explained to Daisy that I was not selling until Feb/March 2027. She said Get Agent were not linked with any estate agent but mentioned MacDonald were one of the best in my area. She sent me an email which stated MacDonald would shortly be in contact with me. I did not ask for this I made it quite clear I would not be selling til next Spring and I do not want pestering

26 August 2026
Unprompted review
GetAgent logo

Reply from GetAgent

Hi Julie,

We’re sorry to hear about your experience and for any misunderstanding that may have occurred.

GetAgent is a free and impartial service designed to help homeowners compare the performance of top local estate agents. We would only ask an agent to make contact where we understood that permission had been given to support you in the process. We are sorry that this wasn’t your understanding following your conversation with us.

We’ve now asked the agent to stop contacting you, so you can consider your next steps in your own time and without any unwanted follow-up.

We never want anyone using GetAgent to feel pressured and we appreciate you raising your concerns with us.

Rated 5 out of 5 stars

Jordan was amazing

Jordan was amazing. He called straight away and ensured that it would only take a few minutes of my time, and it did. He left my some useful questions to ask the Estate Agents and he was very informative and helpful.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Joshua was very polite and…

Joshua was very polite and knowledgeable.
For someone that is not to sure of what direction I'm going, he gave me some pinpoints of what i should ask and know before trusting an agent with my property.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

The follow up chat was benifical and I…

The follow up chat was benifical and I was given excellent advice that will help me pick the right Estate Agent for my property. The agent was friendly and above all he listened to me rather than the usual 'EXPERTS' telling me what I needed. Thank you Danny

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Heartwood Homes

Heartwood Homes - St Albans.
Having bought and sold through Heartwood Homes I can honestly say it's been a pleasure having them work on my behalf.
Friendly, professional, committed teamwork is what they offer and it works! Thanks to all for everything.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Ahmad was great

Ahmad was great. He was efficient and clearly explained how the referral works. He walked me through the comparables for different agents and I felt confident in his recommendations.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Good polite service

The agent called me quickly after my first enquiry, listened to my needs, and responded quickly and politely. The agents name was Israel Adedokun.

24 August 2026
Unprompted review

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