Your staff is very nice. That can't be faulted. I was, though, taken aback at the new questionnaire - in particular the first question that was required - asking about gender assigned at birth. This i... See more
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Get A Drip is a leading Longevity Wellness brand committed to helping people live healthier, longer lives through innovative wellness solutions. Specialising in IV vitamin therapy and advanced health treatments, Get A Drip offers a wide range of services, including vitamin drips, booster shots, cryotherapy, oxygen therapy, and GLP-1 weight management support. With a focus on preventative health and optimising long-term wellbeing, each treatment is designed to support energy levels, immune health, and overall vitality. All treatments are administered by qualified healthcare professionals in a safe, clinical environment, ensuring the highest standards of care across multiple UK and European clinics. Dedicated to making premium wellness accessible, Get A Drip also provides telemedicine services and direct-to-consumer products, including cutting-edge supplements, empowering customers to take control of their health from the comfort of their own homes. By combining science-backed treatments with exceptional customer care, Get A Drip continues to lead the way in Longevity Wellness, helping clients achieve lasting health, energy, and wellbeing for the future.
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United Kingdom
- hello@getadrip.com
- getadrip.com
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Good communication throughout
I always felt informed and supported. The guidance was clear, and the process was manageable.
Not listened to, overcharged, and underdelivered
I visited twice. The first time, I asked for hydration and a B complex. I was informed that all IVs include hydration as a base. It worked wonderfully, after almost two years of not being able to walk without crashing, I managed 20,000 steps in one weekend without any issues.
The second time, I asked for the same treatment plus magnesium. However, I was charged for each component individually, so I was effectively overcharged and underdelivered. I was expecting vitamin C to be included, but oddly, I ended up paying more for something that offered less.
A decision was made for me rather than by me, yet I was the one who had to pay for it. When I pointed this out to the member of staff, I didn’t even receive an apology.
I don’t want to go ballistic on the staff, they are very young, and it shows that they are inexperienced. However, a bit more transparency and critical thinking would go a long way.
A well thought-out and reliable programme
Everything about the service feels carefully planned. The onboarding process was simple, and the consultation was informative without being overwhelming. I appreciated the time taken to explain things properly.
The team has been supportive and responsive throughout, and the overall experience has been smooth. Progress has been steady, and I feel confident continuing with the programme.
Excellent staff
i dont usually write reviews but i want…
i dont usually write reviews but i want share my experience. first time using this type service so i had no idea how things work. starting was confusing and i almost quit but then i give more time. support team answer my questions but not always quick. slowly i understand everything better. results come after some time not instantly but i can see slight improvement.
Take headphones
It’s not fun when someone is talking the whole time next to your chair when you’re trying to relax, I’ve never heard anyone talk so much in my entire life. And the staff did nothing to fix that I complained twice. Completely ruined my first visit. My brain will take hours to recover.
Mia is an amazing team member
Mia is an amazing team member,
She makes u feel at ease, explains in detail the procedure and takes genuine care of her customers.
5 stars
I read some reviews before trying this…
I read some reviews before trying this so i think maybe good maybe not. after joining process was very confusing to start. i had to ask support few times but they respond, but sometimes very late so I carry on. after some weeks I noticed some difference. not so big but still something so I keep on doing it.
Excellent service.
Staff was friendly it was my first time…
Staff was friendly it was my first time i took double detox n i felt so good 😊
The staff are very friendly
The staff are very friendly, and they found my details quickly as I’d been once before. I’m going to make it a regular occurrence for B12 as I have a blood condition which means I use it up quickly. I could tell they were properly trained and efficient. Lots of other drips and injections on the ‘menu’ so I may try more now I’m getting older, just to keep blood levels healthy
i was somewhat flustered at the start…
i was somewhat flustered at the start of this because instructions not very clear to me. then i got to know gradually. assistance helped me but not as quick. outcome not quick yet i realize some slight change so feeling okay using it.
Failed to deliver, failed to refund, failed to provide complaint procedure, failed to even reply to my email.
On 02.03.26 you took £171.81 from my card for an order that wasn’t delivered. It was delivered to a complete different address on 11.03.26. I informed you immediately and requested a refund or replacement. You refused and said I must wait on a DPD investigation. I questioned the legality of this on 13.03.25 and requested this be escalated to the complaints team. You didn’t even reply to my email.
I tried to leave a trust pilot review and you got it deleted. I phoned you today (15 April 2026) and you once again refused to refund me, refused to give me a timeframe to resolve this in, refused to put me through to a manager, and refused to give me the details of your complaints process.
Six weeks have passed and I still don’t have a replacement or a refund. What an absolutely disgusting way to treat a customer.
Excellent service
I only went for a blood draw, but service was quick and really good. The phlebotomist that drew the bloods, Lucy, was excellent, I don’t feel a thing.
Fast and simple
Easy sign-up and clear instructions made everything straightforward.
top marks
The staff here are always lovely. Laika (I hope I've spelt her name properly!) gave me a painless triple B12 injection yesterday, and as always, she was kind, professional and generally excellent. I highly recommend a visit
Well managed and professionally delivered
From start to finish, the experience has been smooth and well handled. The consultation covered everything I needed to know, and the team made sure I fully understood the process before moving forward.
Communication has been consistent, and I've never felt unsure about what was happening next. Progress has been steady, which gives me confidence that the approach is sustainable. Overall, a well-run and professional service.
The customer service was excellent.
The customer service was excellent.
The staff were courteous and professional.
They responded promptly to my enquiry.
I had a telemedicine experience with…
I had a telemedicine experience with them and it was very convenient. The consultation process was comprehensive and I was offered practical suggestions without having to pay a visit physically. It is a handy alternative to those who have hectic timetables.
Clean clinic and reassuring environment
The clinic setting is highly clean, well-kept which left a good impression at first. The environment is peaceful, and employees are friendly. It was all under control and secure.
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