www.gerrys-modehaus.com Reviews 1,618

Scam company based in China, do not order anything from them! The goods are really terribly cheap quality,, nothing like the photos, not wearable. When you try to return them you have to pay the costs to China and then they will tell you some rubbish about customs duty needing to be paid, but in fact they will not confirm the value with customs in China, which is their duty as seller and so the goods cannot be returned and so no refund! I made calm via Paypal but they sided with the seller - very lengthy process and they obviously did not read the details.
Terrible experience all around :(

scamm company, dont bug there. its not an shop from netherland, its an chinese shop.You will not get want you ordered. You will get bad quality plastic clothimg. If you trie o send it back they will send back to you and you evne have more costs. I hope i had looked this company up, before I ordered

DON’T ORDER WITH THIS BRAND!
Horrible clothes, horrible customer service! Are not shipping on time, then not able to make a regular return, you have to send your return back to China, nothing like that communicated ahead. Are trying to persuade you to keep the clothes and offering a 20% cashback and you can keep the clothes. But trust me, you don’t want to keep these clothes, the quality is super cheap. The return to China you have to pay by yourself, and I‘m still waiting for my money to be returned after 3 months!!!

Worst quality. It is a scam.

Start with by being honest!
You do not hold your part of the bargain. You make it hard for someone to send something back. In your policy it states 100% money back. I got only 20%. I work for my money, I do not scam others for theirs. I recommend that no other human should purchase your stinking bad quality products.

I unfortunately was also fooled by the professional photos (and they "pretend" to be based in the Netherlands...). I ordered two items - the quality of these was worse than what you get in a 1 euro shop... I immediately sent the package back (after immense hassles and having to pay customs and shipping myself) and waited and waited and waited... the seller did NOT pick up my package from customs and argued that since they had not yet received my package, they could not reimburse me. Thankfully, I had used PayPal to pay for the items and submitted a complaint against the seller. PayPal immediately reimbursed me the same day I filed the complaint. I seriously hope this place is shut down!!! DO NOT BUY FROM HERE!! They are scammers!!

Totally unreliable. Bad quality, unresponsive and impossible to return the products and receive the money back.

I ordered a suite but the shipping took almost 3.5 weeks. The suite does not even has labels and is of the lowest quality. They offered a 30% refund or I need to send it back to China. I have no clue what I should do, but the shop is simply fake.

Rubbish made in.. where else-China. Ordered a pair of shoes. I‘d give -5 Stars. DO NOT ORDER anything. Such criminals, you ought to be ashamed working for that Company.

Same story obviously again: I ordered a suit, it didn´t fit, return to an adress in china would cost approx 30,00€ - the dress did cost 49,00€. Return of my money only, when package would be received in china. Address: Lane 1177, Jianlan Road, schräg gegenüber dem Südtor von Lubao Technology, Bezirk Yinzhou Stadt: Ningbo Provinz: Zhejiang - that sounds very fishy to me
So I accepted a return of about 10,00€ - and paid nearly 40,00€ for a bad experience - what a lousy shop - never ever again

The webshop shows an adress in Utrecht Netherlands only.
I ordered some shoes and the order confirmation (email) also showed an address in the Netherlands.
The shipment to my Adresse in Germany took about 10 days and the packet delivered by DHL showed a sender adress in Germany. The DHL tracking info also shows a german shipping center as origin.

As the shoes dont fit my size, I followed the instructions on the website and asked for return information via Email.
As first answer they offered 10% discount and they did not send return information.
I asked again and they offered 20% discount without sending return infomation.
I asked again and they offered 30% discount, otherwise I would have to ship the shoes to an address in China for estimated shipping feels of 30-40€.
After I answered I'm not ok with sending the shoes to China, because I bought them on a Webshop with an address in the Netherland, they insoisted on shipping them to China and send me a link to their return policy that doesnt mention China.

Beautiful shirt, good quality, nice to wear

Great experience

This was a horrible experience. I wish I have read the reviews before. I warn you to buy anything from them. In their website they have written if you buy something you will be able to return them within 30 days and a get full refund. We bought some articles and all horrible fabric and all very bad fit. It is the worse experience I ever had shopping online. Now that I want to return them the articles they are avoiding to give me back my money and they said it is only possible to get a 20% refund. I have asked four times to send me their return address and every time they avoid to do that. Please be careful and do not buy anything the pictures are very deceiver and very far from reality.

Totally scam!! Do not order there, they will charge you massive costs to send clothes back. The quality is super shitty and the customer service is even worse.

Fake shop- address is a private home, phone number does not exist, emails answered by non functioning bots.

Absolut billigster Drop Ship Mist aus China. Billigste Qualität und absolut nicht so wie bestellt. Finger weg!

I had a question about my order, and the customer care helped me right away. The delivery was a blitzkrieg.I had a question about my order, and the customer care helped me right away. The delivery was a blitzkrieg.