Found some Vivienne Westwood glasses that I missed first time round. Quick to checkout and arrived less than 24 hours later. Perfect condition & I am a happy customer.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Don’t often leave a review, but felt I had to for GenuineStyle. Purchased a pair of Oakleys which after a short time wearing lost the nose piece. Contacted the company and they spoke to Oakley and sor... See more
Company replied
I am delighted with my experience ordering from Genuine Style. The price for the Ralph Lauren sunglasses I was looking for was so competitive but I was anxious ordering from a website I didn’t know. I... See more
I purchased sunglasses online on September 7th, and 20 days later, they haven't arrived. Customer service assured me I would get them this week, yet there's still no sign. Last night, I contacted them... See more
Company replied
Company details
- Sunglasses Store
- also in
- Beach Clothing Store
- Clothing Store
- Fashion Accessories Store
- Glasses Store
- Outdoor Clothing and Equipment Shop
About Genuine Style
Written by the company
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Contact info
384 Linthorpe Road, TS5 6HA, Middlesbrough, United Kingdom
- customerservice@genuinestyle.com
- genuinestyle.com
4.5
Excellent
784 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Arrived well packed and as ordered
9 July 2025
Reply from Genuine Style
Thanks for choosing Genuine Style, Jan, and for leaving us a review. We package all items as carefully as possible for transit and are glad to hear all went to plan with your order. We hope to see you again another time, thanks again.
Great service from start to finish
Great service from start to finish, communication was excellent, product arrived promptly and securely wrapped, no issues, would recommend !
30 June 2025
Reply from Genuine Style
Thanks for choosing genuinestyle.com, Gavin, and for taking the time to leave us a review. We package all items as carefully as possible for transit and are glad to hear you are happy with your new sunglasses and that they arrived quickly. We hope to see you again another time, thanks again.
Great customer service, communication and great value
Great customer service, ordered late on Monday night and my glasses were delivered on Wednesday lunchtime. I was kept up to date on the delivery.
The glasses are fab and £40 cheaper than most places.
7 July 2025
Reply from Genuine Style
Thank you for your review and for shopping with genuinestyle.com! We’re thrilled to hear you had a great experience with our customer service and that you’re happy with your glasses and the value. We look forward to assisting you again soon.
Kind regards,
The Genuine Style Team
Reply from Genuine Style
Thanks for reviewing genuinestyle.com, Andy, we really appreciate it. We are an authorised stockist for dozens of brands and pride ourselves on fast delivery and great service and are glad to hear that rating. We appreciate you choosing us and we hope to see you again, thank you.
Great service arrived next would…
Great service arrived next would recommend would buy from them again
7 July 2025
Reply from Genuine Style
Thanks for reviewing Genuine Style, Kathryn. We pride ourselves on fast dispatch and are glad that these arrived quickly for you. We appreciate you choosing to shop with us and are happy that you would recommend us, we hope to see you again another time.
Really fast free delivery
Really fast free delivery. Sunglasses look great and at excellent prices
7 July 2025
Reply from Genuine Style
Thank you for recommending genuinstyle.com, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.
Amazing service and Products
Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have been more helpful and resolved my issue even though it was PayPal’s mistake! Glasses came so quickly and packaged perfectly- will definitely recommend and absolutely be purchasing again from them! Thank You Genuine Style!!
11 July 2025
Unprompted review
Reply from Genuine Style
Thank you for reviewing genuinestyle.com, Paul, we appreciate it. We are glad you found our website easy to use and that you received your order quickly. We appreciate you choosing us, and we hope to see you again, thanks.
Reply from Genuine Style
Thanks for reviewing genuinestyle.com, Mrs Waters, we really appreciate it. We are glad to hear we got your sunglasses to you quickly. We appreciate your custom and hope you will consider us again another time, thanks again.
I was very sceptical about ordering…
I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked like. Compared them to my daughter joules glasses. Will be ordering again for myself and family thanks
2 July 2025
Reply from Genuine Style
Thank you for recommending genuinstyle.com, Mrs Taylor, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.
10/10 Product and Customer Service
Perfect mens raybans, well packaged and the customer service was 10/10.I was kept updated on my order the whole time and the staff were extremely helpful and friendly . And at an excellent price too. Very impressed, will use again in the future.
21 June 2025
I’m afraid I am not convinced my Ralph…
I’m afraid I am not convinced my Ralph loren glasses are genuine, as my friend & I have always bought Ralph loren sunglasses & found them to be of good quality in feel & weight, your glasses are very light flimsy & do not have quality feel, therefor I am very disappointed to have paid this much money for fake glasses.
25 June 2025
Reply from Genuine Style
Good evening Deborah,
I am sorry to hear that you are unhappy with your Ralph Lauren sunglasses, delivered to you a week ago.
I did reply personally and quickly to your email, to ask if there was a specific issue, and if so, to offer to assist under the 2-year warranty that you receive by buying an authentic product from an official stockist - which we are for Ralph Lauren and dozens of other brands.
I am unsure as to why you haven't responded to this offer? I can only assume maybe that you have broken your glasses? If you do have a genuine issue, please do reach out as we are happy to help!
Richard (Manager)
Genuine Style
Great service and quick support
Had an issue with my order, but the seller was very helpful and solved everything quickly. Excellent communication and fast delivery. Thank you!
1 July 2025
My second purchase of O`Neill…
My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As with my previous pair, my son was delighted with his. Excellent range of products from Genuine Style and good value.
All round excellent service and quality.
24 June 2025
Really good service
Really good service, placed the order then a lovely lady rang me back just to check that the Oakley’s I had ordered were the correct pair! Very considerate of her to check! Many thanks.
25 June 2025
Reply from Genuine Style
Thanks for reviewing Genuine Style, Geoff. We pride ourselves on fast service, we also try and price as fairly as possible, and we are glad to hear that we provided a good experience for you. We hope to see you again another time.
Really nice sunglasses
Really nice sunglasses, the delivery was quick, really pleased overall, would buy again from this company
23 June 2025
Reply from Genuine Style
Thanks for choosing Genuine Style, Elliott, and for taking the time to leave us a review. We are glad to hear that your order arrived quickly, and especially happy to hear that you are pleased with your new sunglasses. We hope you will consider us again another time, thank you.
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