Really easy to complete the necessary details and choose the level of cover required. General Accident came up as one of the cheapest on Confused.Com and was about £150 cheaper than my current insure... See more
Company replied
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Review summary
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The access to GA was via Go Compare which was very straight forward and easy to fill in details. The Ga additional information to complete the quote was a bit tedious but if taken slowly was quite eas... See more
Company replied
After trailing for a while on looking at various companies to make a change from Admiral I opted for GA on both price and reputation. The process then became simple and straight forward with clear cos... See more
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Unfortunately, for various reasons. I allowed my policy to expire. GA could not re-instate the existing policy and I had to apply for and accept a new quote. Whilst the on-line application was both ex... See more
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4.5
Excellent
5K reviews
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Very easy to use good price
8 March 2026
Reply from General Accident
Just what we want to hear from our customers! Welcome to the team 💙
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
simple straightforward process and a…
simple straightforward process and a lot cheaper than my previous insurere
8 March 2026
Reply from General Accident
Your feedback really means a lot to us ⭐🙏 We're thrilled you had such a positive journey with us!
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
It's really great to hear that you found getting a quote, and setting up a policy with us so straight-forward Kenneth! This is exactly what we aim for!
Thank you for choosing GA this year 🚗🙂
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Thank you for your kind words! 😊 We’re delighted you had a smooth experience 🌟
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Hi Jan,
Love hearing that everything was super easy to use, clear, comprehensive and nice and speedy 👍 that’s the dream combo we aim for 💚
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
Thanks
General Accident Social Team
Reply from General Accident
Thanks for the wonderful review! 💛 We're happy you had a smooth and positive experience ⭐
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Your kind words mean so much! 💛 Thanks for leaving such a positive review 😊
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Excellent and very thorough
6 March 2026
Reply from General Accident
Thanks so much for leaving us 5 stars! 🌈 We're happy everything went well for you 😊
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
We appreciate your lovely feedback! 💛⭐ Thank you for taking the time to share it.
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Good value
Simple to apply. Less questions to answer than other sites. Competitive price.
5 March 2026
Reply from General Accident
Thank you for choosing us and leaving such wonderful feedback! 🌟💬 We appreciate it, and appreciate you ☺️
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Thank you for the fantastic 5‑star review! 🌟 We’re so glad everything went well for you.
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
So easy and quick
5 March 2026
Reply from General Accident
Thanks so much for the 5 stars Margaret! Great to hear everything was so easy and quick for you – that’s exactly what we aim for. If you ever need anything, we’re here to help. ⭐
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com ~ General Accident Social Team
Impossible to get in touch
Impossible to get a hold of. I am not a customer of this company but I have had a payment taken out of my bank under the name of general accident - perth. Id like to confirm what has happened and how they have my information as I do not have or have had a policy with them. I have tried on multiple occasions to get in touch with this company and it’s impossible. I cannot get past the automated phone bot, I do not have a policy and a substantial amount of money (in the hundreds) has been unlawfully taken out of my bank account. Id like someone to get in touch with me, I am not able to email as again, automated responses block my request because I DO NOT HAVE A POLICY. i explain this multiple times, they have no record of me yet have debited a sum from my bank card. I want to know how and why this company has my information and what this payment is for!!!! Useless.
3 March 2026
Unprompted review
Reply from General Accident
Hi Dillon,
Hi there, thank you for taking the time to explain what’s happened – we’re really sorry for how worrying and frustrating this has been for you. Seeing a payment taken when you’ve never had a policy with us is incredibly stressful.
We want to get this investigated for you as quickly as possible. Even if you’re not a customer, we can raise this with our Policy Investigation Team, who handle cases where a payment has been taken and there’s no matching policy or customer record. They’ll be able to trace the transaction, work out what’s happened, and put things right.
Please contact us by the below links, and you can choose to contact us via our contact form where we'll give an email response, or speak to us on live chat for an immediate answer.
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com ~ General Accident Social Team
Was looking for a quote to renew my car…
Was looking for a quote to renew my car insurance and the process was simple and straightforward.
4 March 2026
Reply from General Accident
Thanks for taking a moment to leave a rating! 😊✨ We're delighted you're as pleased as we are.
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Purchased motor insurance.
Purchased my motor insurance online and it was easy and great value for money. Product was as described and had all of the add-on's that i wanted at a reasonable annual price.
4 March 2026
Reply from General Accident
Thanks for the brilliant rating! ⭐ We're thrilled to hear you had a positive experience, thanks for choosing us 💙
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Very easy and straight forward to…
Very easy and straight forward to purchase my car insurance online. Excellent choice of policies and competitive prices. Happy with my new policy.
4 March 2026
Reply from General Accident
So glad to hear everything went smoothly for you 😄✨ Thanks for the brilliant review!
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Your kind words mean so much 💛🙌 Thank you for taking the time to leave such a great review!
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Your kind words mean so much to us 💛🙌 Thank you for your trust, your time, and your wonderful review ☺️
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
It was easier than I thought
It was easier than I thought. I HATE all this on line rubbish!!! It frightens me! This seems OK though.
4 March 2026
Reply from General Accident
We’re so glad to hear you had a great experience from start to finish 🤝✨ Thank you for the 5 stars and for choosing us, it really means a lot!
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
NCD doesn’t count GA
My policy is due for renewal 10 March last year premium £586 this £1704 I had 1 blame claim which states on policy won’t effect NCDGA took out of my bank account £1704 mid February which I didn’t authorise so they refunded same day but GA now have sent me anther £1000 so obviously must have cancelled someone else’s policy I am hoping they will stick to their policy rules and reduce my premium to what it should be with my NCD
3 March 2026
Unprompted review
Reply from General Accident
Hi John,
Thank you for reaching out. Something doesn't sound right here, and we'd like to investigate. When we work out a price, we look at risk – basically how likely it is that we’ll need to step in and help if something goes wrong. For car insurance, that usually means things like:
your car – how much it costs to fix or replace
your area – some places see more claims than others
how you use the car – mileage, commuting, and your claim history
wider industry costs – repairs, parts and theft trends
All these bits add up to your overall risk level. If the risk goes up, the price can go up too – even with a protected No Claim Discount. We’d really like to look into this properly and make sure your renewal reflects the rules of your policy, including your NCD protection. If you’re happy to, please get in contact with us via the links below, so we can investigate.
We really do appreciate your feedback and comments.
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com ~ General Accident Social Team
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