Really easy to complete the necessary details and choose the level of cover required. General Accident came up as one of the cheapest on Confused.Com and was about £150 cheaper than my current insure... See more
Company replied
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Review summary
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The access to GA was via Go Compare which was very straight forward and easy to fill in details. The Ga additional information to complete the quote was a bit tedious but if taken slowly was quite eas... See more
Company replied
After trailing for a while on looking at various companies to make a change from Admiral I opted for GA on both price and reputation. The process then became simple and straight forward with clear cos... See more
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Unfortunately, for various reasons. I allowed my policy to expire. GA could not re-instate the existing policy and I had to apply for and accept a new quote. Whilst the on-line application was both ex... See more
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4.5
Excellent
5K reviews
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easy & straight forward
28 March 2026
Reply from General Accident
We’re super grateful for your feedback. Thank you for choosing us and leaving a great rating 🌟🙌
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Price.
Needs to be a little quicker getting to options, seems to hover over upgrades . The overall price is ok though. quite pleased.
28 March 2026
Reply from General Accident
Hi Michael,
Thank you for your feedback! We’re glad to hear you were pleased with the overall price. 😊
We’re sorry if the process felt a little slow or if it seemed to linger on upgrade options, that’s definitely not the experience we want for our customers. We’ll use your comments to help improve the flow and speed of our service.
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com General Accident Social Team
It was very affordable payment plan…
It was very affordable payment plan dine online straight away
27 March 2026
Reply from General Accident
Hi Mohammed,
Affordable plan + super quick online setup = total win! 🚗💨✨
So glad everything was sorted for you right away — thanks for the awesome review! 😄
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com
General Accident Social Team
Do it yourself.
Phoned company up due to insurance was due. My card was renewed and wanted to update their system as I did not want to pay by PAYPAL. 45min and final outcome was to stop the payment going through papal I will have to wait 48 hours so that the finance department can sort it. So went online and sorted it myself but not as straightforward as I would have hoped.
26 March 2026
Unprompted review
Reply from General Accident
Hi James, we're sorry to hear that updating your payment details wasn’t as straightforward as it should have been. We understand how frustrating it must have been to spend time on the phone and then have to resolve it yourself online.
Your feedback is really valuable, and we’ll make sure it’s used so we can improve the process for future customers. Thank you for taking the time to let us know about your experience. 🤝
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Hi Mohammad,
Thanks so much for the kind words, we appreciate YOU! 😄
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com
General Accident Social Team
Really quick and easy to do
Really quick and easy to do. Steps were easy to understand. Would recommend to friends.
25 March 2026
Reply from General Accident
Thank you for sharing your experience ⭐
It’s great to hear everything was really quick and easy for you, and that each step felt simple to understand. That smooth, clear journey is exactly what we want you to have, and it means a lot that you’d recommend us to friends.
We're glad to have you as part of our General Accident family! 💚
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Clear and easy on line process
Clear and easy on line process. Good value quote for good level of cover.
25 March 2026
Reply from General Accident
Thank you for sharing your experience ⭐
It’s great to hear the online process felt clear and easy for you, and that the quote offered good value with the level of cover you were looking for. That simple, reassuring journey is exactly what we aim for every time. 🤝
We're glad to have you as part of our General Accident family! 💚
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Thank you for sharing your experience ⭐
It’s great to hear the process felt easy and straightforward for you when using the app or website. That smooth, no‑hassle journey is exactly what we want every time. 🤝
We're glad to have you as part of our General Accident family! 💚
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Ease of use efficent and quick and…
Ease of use efficent and quick and helpful step by step
25 March 2026
Reply from General Accident
Thank you for sharing your experience ⭐
It’s great to hear everything felt easy to use, efficient and quick, with those helpful step by step prompts guiding you through. That kind of smooth, supportive journey is exactly what we want for you each time. 🤝
We're glad to have you as part of our General Accident family! 💚
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Expect to wait over an hour to speak to somebody
I spent 1hr 44 mins waiting on the phone simply for a man to double check the details I had provided on the internet.
24 March 2026
Reply from General Accident
Hi Edward., thanks for taking the time to get in touch with us. We appreciate the honest feedback 🤝
Sometimes there are additional checks we need to make to ensure you're covered correctly, but we appreciate this could have been more efficient.
If there's ever anything you need from us, we're just a click away 🙂
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Easy to get a quote and easy to fill in
23 March 2026
Reply from General Accident
Thank you for sharing your review Pamela! ⭐
It’s great to hear you found it easy to get a quote and just as easy to fill everything in. That smooth, no‑fuss journey is exactly what we want when you’re sorting your cover online. We’re really glad it all felt straightforward for you.
Welcome to the Generalaccident family! 💛
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
We’re delighted you had a good experience. Thank you for choosing us and sharing the feedback ⭐🙂
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Easy to get online quote and good price
5 March 2026
Reply from General Accident
Thanks for your 5-star review! ⭐
It's great to hear that the process of getting and accepting the quote online was easy and that our price was competitive for you. That's what we aim for! A simple process that feels rewarding in terms of price and cover!
Thanks for joining the Generalaccident family! 💚
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Big thank you to Iviwec (advisor)
Big thank you to Iviwec (advisor), who was very very patient and helped me enormously.
23 March 2026
Reply from General Accident
This review truly made our day. Thank you for the warm words and support! ⭐🙌
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Easy to follow
22 March 2026
Reply from General Accident
We’re thrilled everything went well for you. Thanks for the great feedback and support 🌟🙌
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
It was a great price for insurance and…
It was a great price for insurance and the process for completing the insurance with the add on's i wanted went smoothly.
21 March 2026
Reply from General Accident
Hi Graham,
Thanks for dropping in a brilliant 5‑star review ⭐
Sounds like you found a price that really worked for you - and we’re so glad getting your cover set up (plus all the add‑ons you hand‑picked) felt smooth from start to finish.
That’s exactly how we want the whole journey to feel... clear choices, no bumps in the road, and everything sorted in minutes.
Really appreciate you choosing us and if you ever need us, we’re right here 🚗🙌
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com ~ General Accident Social Team
Great Experience,Easy to navigate
Great Experience,Easy to navigate, quote is good. Buying is simple
21 March 2026
Reply from General Accident
Hi Matthew,
Thanks for the 5‑star review 🙌
Sounds like everything clicked into place for you - easy to get around, a quote you were happy with, and a simple checkout at the end. That’s exactly how we want things to feel from start to finish.
Really appreciate you taking the time to share your experience with us. If you need anything down the line, we’re always here to help. 🚗
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com ~ General Accident Social Team
Good Service
20 March 2026
Reply from General Accident
Hi Colin,
Thank you so much for the 5 stars ⭐ ⭐ ⭐ ⭐ ⭐
We’re really glad to hear you had good service from us. It means a lot.
If there’s ever anything we can help with in future, we’re always here.
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com ~ General Accident Social Team
Easy to use on line
19 March 2026
Reply from General Accident
This review truly made our day! Thank you for your support and the great rating ⭐😊
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Ease of completing insurance…
Ease of completing insurance application and cover given at very competitive price
16 March 2026
Reply from General Accident
Love hearing this John 😄
So glad the application was a breeze - and even better that the price hit the sweet spot too!
Thanks for taking the time to share your experience 💚 ✨
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
Thanks
General Accident Social Team
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