Gem Bazaar Jewellery Reviews 51

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Best customer service I have ever experienced for an online purchase. Clueless husband (me) orders ring for wife, size defaulted to smallest size and Stephen emailed me to check that I definitely wan... See more

Rated 4 out of 5 stars

I bought a ring but unfortunately arrived in a different colour. I was told that there had been a mistake with the colour used in the photos and the bright blue colour I ordered was used to represent... See more

Rated 5 out of 5 stars

Received my beautiful blue topaz ring It’s stunning and the colour perfect Will definitely buy again from you Service second to none and product just as described !! I adore all your jewellery... See more

Rated 5 out of 5 stars

Beautiful earrings adored by my niece whose 30th birthday present they were; I had a sneak preview (carefully unwrapping so as not to damage the beautiful, as ever from Gem Bazaar, packaging) and, to... See more

Company replied

Company details

  1. Jeweler

Written by the company

Gem Bazaar Jewellery brings glamorous and beautiful gemstone jewellery to the contemporary woman. We specialise in semi-precious gemstones, in a variety of gorgeous colours, made in .925 sterling silver or in sterling silver with 1 micron of 18k gold vermeil. Our earrings and rings are unique, often hand crafted, and use the finest techniques and gemstones. We are in constant communication with our suppliers in Jaipur, where the jewellery is made, to create new designs to inspire women all over the world, to be their own beautiful selves. Gem Bazaar Jewellery was founded by Emma and Stephen Plunkett in March of 2018, however, Gem Bazaar is just another chapter in their ongoing love story with gemstones; they have been working with and dealing in gemstone jewellery since 2003. We would love for you to leave us a review and help this small family business grow!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

are you a buyer dont buy from gembazaar…

are you a buyer dont buy from gembazaar the chains are stainless steel not silver just put a magnet on the chains its a big con the chains are from china the high ratings are false this is the worst seller in india you have now been warned avoid at all cost save your money go to jemvilla they are very honest and they do not sell any fake jewlery also lab created diamonds do not registert on a diamond tester as they are not real diamonds

22 April 2026
Unprompted review
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Reply from Gem Bazaar Jewellery

Harold Isaaman appears to be a fake. He has never been a customer of Gem Bazaar. We have never used stainless steel in any of our Jewellery nor any lab grown diamonds. He is promoting his own business and good luck to him.

Rated 5 out of 5 stars

Beautiful product and exceptional…

Beautiful product and exceptional customer service

16 March 2026
Unprompted review
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Reply from Gem Bazaar Jewellery

Thank you so much for your interest in and support for Gem Bazaar. We much appreciate your comments. We hope you will many hours of joy wearing the jewellery.

Rated 5 out of 5 stars

Received my beautiful blue topaz ring

Received my beautiful blue topaz ring
It’s stunning and the colour perfect
Will definitely buy again from you
Service second to none and product just as described !! I adore all your jewellery
All a bit different !!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Gem Bazaar is quite simply the best…

Gem Bazaar is quite simply the best jewellery provider on the internet. Totally honest, totally lovely jewellery. Jewellery is of very high quality, fabulous stones and unique in style. Simply put, it is gorgeous

2 March 2026
Unprompted review
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Reply from Gem Bazaar Jewellery

Dear Rosemary, you are far too kind and generous with your heartfelt words of affirmation. Thank you so much. It means a huge amount to us. As ever, Stephen and Emma

Rated 5 out of 5 stars

Best customer service ever

Best customer service I have ever experienced for an online purchase. Clueless husband (me) orders ring for wife, size defaulted to smallest size and Stephen emailed me to check that I definitely wanted that size. We then exchanged a few emails discussing appropriate size. He then made additional efforts to ensure that the ring arrived in time for our wedding anniversary. And my wife loved the ring, which is beautiful.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought pearl earrings for my niece’s…

I bought pearl earrings for my niece’s wedding and the quality of the workmanship was immediately apparent. They were absolutely stunning and also extremely light and comfortable to wear…which is very important for my old earlobes! I will definitely be buying more jewellery from GBJ.

28 February 2026
Unprompted review
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Reply from Gem Bazaar Jewellery

Dear Kathryn, thank you so much for your kind and generous words on Gem Bazaar Jewellery. We love that you adore the Black Pearl earring so much. We hope you have may hours of joy wearing them. Warm wishes, Stephen and Emma

Rated 4 out of 5 stars

Wrong colour no refund

I bought a ring but unfortunately arrived in a different colour. I was told that there had been a mistake with the colour used in the photos and the bright blue colour I ordered was used to represent the pale green ring I received. The ring was nice and good quality but nothing like the colour on the website. I was offered options to buy more rings to add to it but it still wasn’t what I wanted and meant spending more money. They were very helpful and communicative but unfortunately when I requested a refund communication stopped

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is second to none. They are super helpful and absolutely go above and beyond what is expected.

I bought a ring from a shop which sold Gem Bazaar products. Within a month it lost a stone. I got back in touch with the shop who directed me to Gem Bazaar website. The staff couldn't have been more helpful and after a lot of inconvenience (& probably cost) for them (had to order another one from India), they replaced my ring no questions asked. They remained in contact with me throughout and were always helpful and kind. This level of customer service and care is sadly lacking with a lot of companies and it is such a lovely surprise when it happens.
I will definitely buy from them again, and would highly recommend them - not only because their products are beautiful and great value.

11 October 2025
Unprompted review
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Reply from Gem Bazaar Jewellery

🙏

Rated 5 out of 5 stars

I got the Moon River ring and i love it!

I got the Moon River ring and I absolutely love it - so well made and looks exactly like the photos! Service was great and it arrived very quickly so I’m really impressed with my first purchase and will be back for more!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Tutti Fruitti Stacking Rings, Lovely!

I am delighted with my new tutti fruitti rings, I got the navy blue with blue stone, navy and lighter blue mix slim band and the light blue slim band, I love them! It’s awfully tempting to add to the stack after next payday!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much from Ohio USA

Thank you so much from Cleveland, Ohio, USA. Beautiful silver choker with a matching bracelet, so fortunate I found your online shop. Please make more silver jewelry available. I will be wearing this to a wedding in style!

11 June 2025
Unprompted review
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Reply from Gem Bazaar Jewellery

Dear Meri, thank you ever so much for your very generous words regarding Gem Bazaar Jewellery. We delight in the fact you love the silver choker and cuff so much. We will look to see what new silver pieces we can design and launch. Hope you have endless hours of joy wearing the pieces. Warm wishes Stephen and Emma

Rated 5 out of 5 stars

Beautiful ring

Stunning ring, gorgeous gems, well made, very friendly customer relations, great price.
This is my first purchase from Gem Bazaar but will definitely not be my last…

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful earrings adored by my niece…

Beautiful earrings adored by my niece whose 30th birthday present they were; I had a sneak preview (carefully unwrapping so as not to damage the beautiful, as ever from Gem Bazaar, packaging) and, to be honest, they were even more gorgeous than they looked on the website... Gem Bazaar's products always come up trumps! Thank you Stephen and Emma x

28 March 2025
Unprompted review
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Reply from Gem Bazaar Jewellery

Dear Kate, thank you so much for your kind and generous words about Gem Bazaar Jewellery. We are absolutely delighted your niece loved them so much. You will be delighted to know we are awaiting stunning new packaging that will enhance the experience of unboxing and wearing Gem Bazaar jewellery. LOL Stephen and Emma x

Rated 5 out of 5 stars

Fantastic product and service.

Unusual and interesting designs made picking a gift for my wife easy. What you see on the site is what you get. It will arrive well package and quickly with clear communication throughout. I could not be happier with my purchase or the service offered.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

This ring is gorgeous !!

This ring is gorgeous !!! So well made and simply pretty. And it was delivered overseas in no time! Great company!

2 January 2025
Unprompted review
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Reply from Gem Bazaar Jewellery

Dear Karen, thank you so much for your generous words. We really do appreciate them as it means so much. We hope you have many years of joy wearing the ring, one of our favourites. Warm wishes Stephen and Emma

Rated 5 out of 5 stars

Beautifully made

Beautifully made, unusual ring.

Prompt, efficient snd personalised service.

Recommend highly.

2 December 2024
Unprompted review
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Reply from Gem Bazaar Jewellery

Dear Susan, Thank you so much for your generous words - we much value your support and hope the ring brings you much joy Warm wishes, Stephen, Gem Bazaar

Rated 5 out of 5 stars

Beautiful

Beautiful , well made pieces of unusual jewellery. Quickly delivered. Great service

30 November 2024
Unprompted review
Gem Bazaar Jewellery logo

Reply from Gem Bazaar Jewellery

Thank you so much for your support for Gem Bazaar Jewellery. We do hope it brings you many hours of joy.

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