Geeknson Reviews 

193
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality of the gorgeous gaming tables and highlight the professional, friendly nature of the staff. Consumers often mention that the overall delivery and home assembly services are exceptionally smooth, quick, and always handled with great care from start to finish. Some reviewers were not happy with unexpected delivery delays, long waiting times, and communication issues regarding recent orders. A few other people also felt that certain custom accessories did not fit properly and experienced major difficulties reaching customer support for timely assistance.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the gorgeous craftsmanship, premium... See more

Delivery service

People report positive experiences with delivery service, highlighting quick arrival times, professional... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendly, helpful, and... See more

Quality

Consumers find quality to be exceptional, frequently praising the beautiful craftsmanship, premium sturdy... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep satisfaction with the quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really can’t praise Geek’n’Son enough. From Terry Brooks to Anna Modlinskaya to Chris and Razik(sp?), my experience with this company has been terrific. Sure, we ran into some bumps in the road,... See more

Company replied

Rated 5 out of 5 stars

Delivery came a day earlier and exactly in the window specified! Only took delivery folks about 30 minutes to assemble the table! Table looks great and don’t see any visible damage. I recommend... See more

Company replied

Rated 5 out of 5 stars

Bought my Bristol last year. Customer service were very helpful & patient with me talking through options, and gave me clear instructions/expectations on lead times & delivery etc. Delivery... See more

Company replied

Rated 5 out of 5 stars

We received our Megan Crown Kickstarter table today. The entire process, from delivery to assembly, was seamless and efficient. The staff were professional and helpful. The table looks great, and we c... See more

Company replied


Company details

Written by the company

Geeknson is a leader in manufacturing gaming and dining tables in Europe. Among major characteristics they are renowned for: - High Quality Materials - Natural Hardwood - Handmade orders - Fully Customizable options - Europe Production - Family-run Business - Geeknson Van Deliveries - UK/Europe/US Locations


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(193)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice and efficient

They arrived with the table in the time slot they had informed in the emails. I paid for assembly aswell, which was quick and efficient - think they left within 10 min :)
The logistics person was nice and quick to respond to emails - thru and thru a nice experience from Geeknson. Looking forewards to start playing on the table!

18 February 2025
Unprompted review
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Reply from Geeknson

We appreciate your kind words! It's great to hear that you're enjoying your new table and that the delivery and setup were smooth. Thank you for choosing Geeknson, and we hope you make many great memories around your new table!

Rated 5 out of 5 stars

Excellent service!

18 February 2025
Unprompted review
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Reply from Geeknson

Thank you for your kind words! We're so glad to hear you had an excellent experience with us. We truly appreciate your support 😊👌

Rated 5 out of 5 stars

Top tier craftmanship

Quick, friendly and on time! In absolutely no time the team had carried the table to the second floor and assembled the table. The table (Megan Crown table) is beyond expectations. The quality of the wood, the craftmanship, it all lifts the room. Ten minutes after they left, first game is set up! We’re already talking getting other accessories. Cannot recommend this product enough! Thank you thank you thank you 🙏🏻

18 February 2025
Unprompted review
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Reply from Geeknson

It’s lovely to hear that the Megan table met your expectations. The quality of our tables has always been one of our top priorities. We’re sure you’ll enjoy many hours of fun with fellow players while playing board games! Please follow us to stay up-to-date with all our new projects and initiatives.

Rated 5 out of 5 stars

Beautiful table, excellent service!

Wow! Just wow! Backed the Megan Plus Long. The table is SO beautiful!
I was told to expect the Geeknson van between 9-15, and the doorbell rang at 9.01! Less than 20 minutes later, the guys had assembled the table and shown me how to remove and place the leaves.
The delivery guys were all smiles and super polite, and it was such a pleasure to talk to them.
Everything was there with no damages. It’s obvious, they’re proud of their craft.
Geeknson has my highest recommendations!

18 February 2025
Unprompted review
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Reply from Geeknson

Thank you so much for your amazing review! Your honest feedback means the world to our team. We're also thrilled to hear that your delivery and assembly went smoothly. Enjoy your beautiful new table, and thank you for your recommendation! 😊

Rated 5 out of 5 stars

Excellent furniture & delivery

My tables & matching furniture arrived on the agreed time and the delivery was done by a friendly and helpful team. They assembled my tables nicely making sure everything was ok before they left.

The tables are very well designed and I'm also very happy with the matching furniture since they give the room a complete look.

Some accessories I ordered were missing but they were sent via courrier after a quick email.

4 February 2025
Unprompted review
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Reply from Geeknson

We really appreciate your feedback and are happy to hear that you're satisfied with the quality of your matching furniture. If you'd like, you can send a few pictures of the Megan set to gosia@geeknson.com, and we'd love to share them on our social media. We're sure the full set will make your gaming experience even better!

Rated 5 out of 5 stars

Great delivery service and product

Table arrived within the given timeslot and the delivery team were amazing. Everything came well packaged and the guys walked me through each of the packages, confirmed the invoice, let me know how best to go about the build, and checked I was happy with everything before heading off to their next delivery. Only a minor oversight in the instructions - a push rod was found amongst the toolset but the instructions don't cover it's installation. For anyone with the leaves who might be unsure, at one short end of the table you'll find a small hole on the inside rail - insert the pushrod, thread on the small handle, and you use this to push up and easily remove the end section of the table leaves when getting ready to game.

3 February 2025
Unprompted review
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Reply from Geeknson

Thank you so much for taking your time to share your detailed feedback. We are delighted to hear your table arrived on time and that our delivery team provided all the insights regarding the table. And thank you for being honest with us. We truly appreciate you pointing out the minor oversight in the instructions regarding the push rod. We will look into this internally and will make the necessary changes. Should you have any questions, do not hesitate to contact us.

Rated 5 out of 5 stars

Excellent service by the delivery team

Excellent service by their delivery team. They arrived on time and treated all the packages with the utmost care. They even managed to take the heaviest item upstairs which was very much appreciated. 10/10

23 January 2025
Unprompted review
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Reply from Geeknson

It is lovely to hear the feedback after the delivery, the team will appreciate your comment. We wish you all the best!

Rated 5 out of 5 stars

Megan 2.0 Medium Table

My table arrived and was delivered by the GeekNsons team. They were super friendly and very helpful. It was packaged really well and there wasn’t any damage at all. All the warranty stuff was explained. And that’s the service, they also replied to my emails relatively quickly. The actual product is very good quality and looks amazing. Can’t wait for many years of gaming and family time.

23 January 2025
Unprompted review
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Reply from Geeknson

We really appreciate your kind words, that is true that the delivery part is a key point when it comes to the entire process and we are happy to see everything went smoothly. We wish you lots of fantastic gaming moments!

Rated 5 out of 5 stars

Megan kickstarter

Great product, delivered in the expected timeslot. Everything well packaged, labelled and arrived as expected.

17 January 2025
Unprompted review
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Reply from Geeknson

That sounds lovely, thank you for sharing your positive feedback 👌

Rated 5 out of 5 stars

Best Service and Table Ever!

Received the Megan table from their most recent Kickstarter. Their administrative staff is too notch! Their highly communicative, and able to assist you in sometimes outside the box ways. The table itself is all solid wood, no compressed MDF shenanigans here! Best part is my dining now smells of rich mahogany (disclaimer the table is actually make from oak, but I like the quote lol). Absolutely love my new table, I hope to have it for decades!

21 January 2025
Unprompted review
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Reply from Geeknson

Thank you for sharing your review with us! We're so glad to hear you had a great experience, and your feedback motivates us to keep doing our best. Yes, the smell is amazing, we love it as well 😍

Rated 5 out of 5 stars

Megan plus couch table.

Megan plus couch table.
Nice little table with expandable legs!

Delivery was in the expected timeslot.
The delivery team was very professional and friendly. Very nice service.

21 January 2025
Unprompted review
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Reply from Geeknson

Many thanks for your review. It’s great to see that our delivery team made a positive impression with their professionalism and friendliness. We appreciate your feedback 😊

Rated 5 out of 5 stars

Megan Large.

Amazing product, lovely delivery and assembly team. One minor accessory issue which they have promised to resolve. Would happily recommend future projects and will be looking out for Geeknson at gaming expos.

Edit: today the issue was fixed! Exceptional service. Thanks again.

16 January 2025
Unprompted review
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Reply from Geeknson

We are delighted to hear that the Megan Plus deliveries are going smoothly. In fact, we put a lot of focus on the final stage of the process, which is the delivery because we know how important it is to get it right. We're thrilled to welcome another happy Megan table owner!

Rated 5 out of 5 stars

Geek joy!

Have to admit that, despite the amount of money I spent on my Megan Plus game table, I didn't expect it to be so fantastic. It looks beautiful and is so well made. Great customer service from Paul and crew delivering it yesterday showing care and consideration for my house and appreciation for me as a customer.

16 January 2025
Unprompted review
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Reply from Geeknson

Lovely review! Thank you for sharing a few words about the Megan table and our delivery crew. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Megan Kickstarter

Table delivered within expected timeframe as expected. It looks incredible. Great delivery drivers who also assembled the table without leaving any mess. Minor issues on a couple of accessories but will be happily using them. Whole experience was fantastic.

17 January 2025
Unprompted review
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Reply from Geeknson

We're so happy to know you’re satisfied with our service. In case of any further assistance needed regarding the accessories, please let us know via email. Sending regards from the team!

Rated 5 out of 5 stars

Bristol table and leaf holder

We bought the Bristol board gaming table and leaf holder and have been extremely impressed with both the quality and design of the table and the service we received from everyone at GeeknSon. Selecting which options we wanted to include with our table was a straightforward process on the website and any questions we had were answered promptly. We were kept informed at every stage of the manufacture and sent an e-mail with the contact information of the person who was responsible for that particular stage of the process. Delivery was easy to arrange for a convenient time. We had a patch of slightly lightened stain on the leaf box when it was delivered and Filip dealt with this promptly and to our satisfaction with no problem whatsoever. There are so many options for matching furniture etc, this won't be our last purchase from GeeknSon, we would highly recommend them to anyone. Their tables make gaming convenient (ie you can put the tabletop leaves on over a game that is still in progress) and feel a little bit special when you have friends over to play.

3 January 2025
Unprompted review
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Reply from Geeknson

Thank you for taking your time and sharing a few words on this platform, it means a lot to us! I'm sure the Bristol table will make your gaming nights even longer ;-) regards from Geeknson!

Rated 5 out of 5 stars

I had backed the Kickstarter for the…

I had backed the Kickstarter for the Gwen table. I must say this is one of the most beautiful pieces of furniture to have ever landed in my home.

The table took some time to get to me here in Canada, it was worth the wait! The table itself was very easy to assemble, the included instructions were clear.

Thank you, Geeknson!

10/10 would do business again!

9 December 2024
Unprompted review
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Reply from Geeknson

Deliveries to Canada are always quite a challenge for us and we are happy to hear everything went well with your delivery. Your feedback means a lot to us. Happy gaming time!

Rated 5 out of 5 stars

Chairs

I saw and looked at the Chairs from Geeknson at UKGames Expo. After some thought we contacted them about some of the materials for the Chairs which they sent samples to us of. Having picked the exact Chairs we what we many the order. They kept us up to date about the production of the Chairs and delivery. The delivery was great the guys made sure each Chair was in perfect and what we ordered. From beginning to end Geeknson gave us a personal touch which I have to say is why I highly recommend using them.

26 November 2024
Unprompted review
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Reply from Geeknson

Thank you for sharing your thoughts. We love challenges and every custom project is a positive thrill for our team. We are sending regards!

Rated 5 out of 5 stars

Excellent custom work

A beautiful, well-crafted table built to our specifications. We are very pleased with the result and the level of customisation available. The delivery and setup was also excellent.

21 November 2024
Unprompted review
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Reply from Geeknson

Dear Mike,
Thank you for this. Your project has opened new possibilities for what can be embedded with the table frame! Enjoy your Virgo table and we are more than sure the table will serve you for years!

Rated 1 out of 5 stars

Design flaws and non-existent support make the price tag hard to stomach

UPDATED: MAY 2025

Unfortunately, after a few months with my table, I must revise my review down to 1 star. From day 1, there were small issues I was willing to overlook, but as time has gone on, they've compounded. For a premium product that cost thousands of dollars and a year+ delivery time, the drawbacks are too great.

Here are some things that turned me off:

-I pledged for the Gwen table. Before delivery was completed, Geeknson launched their Gwen 2.0 crowdfunding campaign. Imagine the gut punch of putting down thousands of dollars, waiting patiently for your table, and then finding out the product you don't even have yet is obsolete.

-To make matters worse, their staff admits to being slow to respond to support requests because they're too busy with their new campaign. After-sales service is nearly nonexistent, and for a niche product at a high price point, I'd expect them to take better care of their community.

-I've been unable to contact support representatives. It takes multiple follow ups over the course of months to get a brief, unhelpful reply. In one instance, I sent emails on:

Mar 28, 2025
Apr 8, 2025
Apr 29, 2025
May 1, 2025

Before finally receiving a reply on May 5. And I believe I only got an answer because I included their info@ and kickstarter@ email in that chain.

-The reason I had to contact support is because of failures in their product. A cupholder broke after a few months. The company has been transparent that replacement products will be much more difficult and more expensive to source after the campaign ends. But if pieces are already breaking after a few months AND it already takes months to get a response from support, how much more difficult can it get?

-The spill-proof system is inherently flawed and will only degrade further with time. Currently, the wooden leaves have rubber gaskets, that when placed into the table, create a seal. But due to natural warpage of the wood, the seal hasn't been intact from day 1 and the leaves shift within the table. I had to buy a handheld vacuum cleaner because every time I remove the leaves, I find pet hair, crumbs, dust, etc. has fallen through onto the gaming surface.

-Unfortunately, this means the table can't functionally work as a dining room table, so once I re-save, I'll be looking to jump up a price tier to Bandpass Design. At least the higher price will be offset by dual functionality

ORIGINAL REVIEW: OCT 2024

The table is beautiful, and if you're like me (being used to IKEA and Wayfair furniture) this will immediately stick out as a work of finely crafted furniture in your home.

PROS:
-Beautiful build quality. You can tell this is an artisan piece of furniture. I chose Geeknson because their designs were (in my opinion) aesthetically superior to the competition
-Luxurious gaming experience that takes your gaming to a new level
-Thin armrail makes you feel close to the games. Competitors like Wyrmwood have a thicker rail, causing you to have to bend over the table to get to the board
-They reopen their pledge manager after you received your table so you can get extra accessories you didn't even know you needed
-Wide breadth of accessories lets you customize the table to the games you like to play
-Delivery team is extremely helpful

CONS:
-It is pricey, especially since prices are in GBP
-It takes a year to get your table
-Support responses could be slow at times
-The spill-proof system isn't completely perfect, so spills can still get through the leaves. This might not make this the perfect option if you have messy kids (or at least, not a dining table option)
-Since this is made of real wood, it might require higher maintenance than owners are used to (for example: oiling the table and not leaving the leaves off for 24hrs+ in case of warpage)
-Some accessories aren't the best designed. The acrylic ones feel cheap and I found myself accidentally bumping into cupholders frequently
-The wireless charger didn't work for me, but that could be an isolated issue

UNKNOWNS:
-Since I haven't had my table long, it remains to be seen how it'll hold up to wear and tear
-I'm curious how servicing/replacements/repairs will be handled. Will I be able to get new accessories in a year? I better make sure I get all the cupholders I want now!

Despite the cons list seeming long, I'm ecstatic with my purchase and do not regret it one bit. If you're a serious gamer, this is a piece of lifelong furniture to indulge in your favorite hobby.

7 October 2024
Unprompted review
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Reply from Geeknson

Many thanks for sharing your detailed feedback, we greatly appreciate it. In case of any further queries or assistance needed, you can always reach our team at: support@geeknson.com. The team will be happy to help and provide guidance. We wish you lots of successful gaming nights :-)

Rated 5 out of 5 stars

Great Table

Great Table
Delivery went perfectly and the table is everything i expected

19 October 2024
Unprompted review
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Reply from Geeknson

It's lovely to read such comments, have a lot of fun with your family and friends :-)

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