Geartrade.com Reviews 243

TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely the best way to buy gear, used! I cannot tell you how many awesome pieces of gear I’ve bought here for a great price. It is a great concept. It’s a smaller manned operation and they do a g... See more

Rated 1 out of 5 stars

I absolutely will not ever order from GearTrade again. I ordered messenger bag from them the 16th of this month. According to GearTrade , the USPS had a inaccurate or wrong scan and sent the pack... See more

Rated 1 out of 5 stars

Donot buy from this company. They sent the wrong size / used insoles and they make the return so impossible. We have to pay for shipping and restocking fee for the used/ wrong size insoles, sent by th... See more

Rated 2 out of 5 stars

As a seller, despite the convenience of sending your gear and not dealing w/the extra work with eBay or FB, I’ll never use them again. Good concept but it feels like the business is being managed by... See more

Company details

  1. Winter sport Store
  2. Bicycle Store
  3. Bike Accessories Store
  4. Running Store
  5. Skateboard Shop
  6. Sporting Goods Store

Written by the company

Where adventurists buy and sell the gear we love for the outdoors we need. We call it UnNew Outdoor https://geartrade.com/how-it-works


Contact info

2.9

Average

TrustScore 3 out of 5

243 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Wonderful experience!

The jacket I ordered was in PERFECT condition, like brand new and I got it for 1/3 of its retail cost. Not only that, shipping was free and FAST. Within a week fast. Definitely going to check Gear Trade for gear before paying full price in a retail store.

8 September 2014
Unprompted review
Rated 5 out of 5 stars

Great company, great service.

This was my first purchase with GearTrade. I was very pleased with the prompt customer service and the seller's prompt shipping. I haven't set the tent up yet, but it looks great. Would definitely buy from GearTrade again.

5 September 2014
Unprompted review
Rated 3 out of 5 stars

Wow.

I bought this as a birthday gift for my grandson. This is quite the contraption. He is very excited about it, even though it is not his birthday yet. My only issue with it is that it could have come in nicer packaging, instead of just a bag being that the price of it was not cheap. Other than that, I will write again and let you know how he likes it.

4 September 2014
Unprompted review
Geartrade.com logo

Reply from Geartrade.com

I'll let that seller know to improve upon their packaging. Thanks for the feedback.

Rated 4 out of 5 stars

Generally good experience

I've stuck with BackCountry since free shipping and I know I can return the items. I have found a few items to be not quite what I expected (shorts listed at 32 were 32-34 expandable; one shirt didn't list that the check pattern on back was uneven across the shoulder seam). When I tried an independent seller they (the seller) just cancelled my order. GearTrade notified me and asked for input so it appears they weed out the bad sellers.

I have found good deals there and will continue to shop through GT.

4 September 2014
Unprompted review
Rated 5 out of 5 stars

Nice!

GearTrade is awesome. There's almost no sense in buying something new when you can get it very slightly used for a good discount....Kinda like a used car.

3 September 2014
Unprompted review
Rated 4 out of 5 stars

La Sportiva Wildcat

Shoes arrived within week of purchase. They were exactly as described - barely used with only minor signs of previous wear. These shoes have preformed wonderfully and as needed. They were the only pair of shoes I used for a 40+ mile loop in the Aldo Leopold Wilderness. I recommend both the seller and these shoes.

30 August 2014
Unprompted review
Rated 3 out of 5 stars

Geartrade sucks now.

Just like Backcountry's awesome return policy for snowboards was destroyed by idiots abusing it, a similar thing has started to happen to Geartrade. Once a great place to get returns from Backcountry at fantastic prices, now small board shops are listing all of their new inventory on Geartrade. I have bought close to 10 boards in the past few years from Geartrade, but I don't even bother to visit the site anymore with all the full price new gear you have to wade through.. Sad.

30 August 2014
Unprompted review
Geartrade.com logo

Reply from Geartrade.com

Sorry you haven't been able to find what you're looking for on the cheap. We still have over 800 items over 80% Off so there are still some good deals floating around.

Rated 5 out of 5 stars

Great 1st time experience!

Bought a pair of my favorite hiking pants from Marmot - These were listed as being in "excellent" condition. I wasn't sure what to expect, never having ordered anything from GearTrade before. But took a chance because the price was good and this particular style is being discontinued and therefore hard to find. The order arrived to my home in a very short time, well packaged and clean. They fit perfectly and truly ARE in excellent condition. I will definitely order from GearTrade again based on this experience.

29 August 2014
Unprompted review
Rated 5 out of 5 stars

Great place to shop for used gear!

I have been a customer with GearTrade for 3 years, and have been very happy with the service. The improvements to the website have enhanced the shopping experience. I have purchased several item over the years and each time the description have been top rate.

29 August 2014
Unprompted review
Rated 5 out of 5 stars

The Place to fuel your passion with out breaking the bank.

I am a hiking guide in Southern Utah. I am outside everyday of the week. I go through clothes very fast and cant afford to buy retail on a lot of things. Then I found Geartrade. Its Awesome!!! Amazing deals and great Customer Service. I have Sold many items using Geartrade.com and its the easiest thing in the world. Just a few clicks and brief description of your item and its up and ready to be bought. Geartrade.com is my number one place to shop!

29 August 2014
Unprompted review
Rated 3 out of 5 stars

Good prices still waiting for the backpack

I had a question about the sizing of the pack, and it was answered soon after. I then placed the order and I'm still waiting for it to arrive. I hope it arrives soon. I would have liked to have used it for the long weekend. Happy Labor Day everyone.

29 August 2014
Unprompted review
Geartrade.com logo

Reply from Geartrade.com

Hopefully all is ok. I show the order was delivered the day you wrote this post. Let us know if there any issues.

Rated 5 out of 5 stars

Smooth

Good transaction / Good Price. Item as described except for one missing bolt.

28 August 2014
Unprompted review
Rated 5 out of 5 stars

I found awesome deals from a straightforward & trustworthy source!

I ordered a running watch from GearTrade and got it for 50% off the retail price. I was really impressed at how reliable the system was; my package arrived the day it was supposed to, and the watch was in really good shape. I didn't feel misled or confused throughout the whole process. I'm definitely going to use GearTrade as a source to find more gear!

28 August 2014
Unprompted review
Rated 5 out of 5 stars

Excellent snow pants in perfect condition.

I received new snow pants with tags attached. They're better than expected. The description said they had lint on them and would need to be washed. They look clean to me! Perfect pants for less than half price. Love!

27 August 2014
Unprompted review

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