I very satisfied with Gear4music. I ordered a Fender Telecaster American Vintage II ‘51 and it arrived perfectly two working days from Germany. I dont know how but I seemed to get a bit of a lottery w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What disappoints me a bit is the structure of the effects chain and how to edit it. The NAM 2 update, announced with loud drumming, also brought with it a few bugs, and the solution is still awaited.... See more
Company replied
Proton an extended Neutron? Definately not. This Synthesizer fits very well next to a Neutron. That combination in euro rack modules would require a substantial amount of money. 5 LFO, 4 oscillators a... See more
I had a great experience purchasing products that aren’t yet available through Dutch (online) retailers. I ordered the Kanto Ora + Sub8 set, and it was shipped quickly and with exceptional care. The... See more
Company details
Written by the company
Gelanceerd in 2003 en nu met meer dan 1.500.000 klanten, Gear4music is een vooraanstaande retailer van muziekinstrumenten en muziekapparatuur. U kunt muziekproducten kopen van orkestrale instrumenten tot rock-'n-roll, inclusief gitaren, drumkits, digitale piano's, saxofoons en cello's, zowel als toonaangevende opname- en studioapparatuur. Van beginnersgitaren tot professionele microfoons en versterkers, de Gear4music online muziekwinkel heeft een enorm scala aan muziekapparatuur beschikbaar. Of je nu op zoek bent naar een viool, keyboard, elektronische drumkit of PA-systeem, wij kunnen u helpen. We hebben enkele van de grootste merken op voorraad, waaronder Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer en Gibson, evenals ons eigen voordelige assortiment van Gear4music muziekproducten. We zijn voortdurend bezig met het ontwikkelen en verbeteren van onze klantenservice door distributiecentra te openen om leveringsopties te verbeteren en levertijden te verkorten.
Gear4music.nl Gegevens
Written by the company
- Retourneren zonder gedoe
- U kunt met volledig vertrouwen en gemoedsrust bij Gear4music bestellen. Wij bieden standaard een 30 dagen niet-goed-geld-terug garantie die kan worden verlengd tot 180 dagen tegen een kleine vergoeding. Dit is ter aanvulling van onze productgaranties, die bescherming bieden tegen productfouten of defecten binnen twee tot zes jaar na aankoop. Onze 'geld terug'-garantie is een aanvulling op uw wettelijke rechten en wijkt af van het aanbod van veel andere verkopers, omdat onze terugbetalingstermijn 30 dagen is in plaats van de Europese standaard van 14 dagen. Het is tevens gemakkelijk om iets terug te sturen via ons online retourscentrum op onze website.
- Kies uw eigen leverdatum
- U kunt uw eigen leverdatum selecteren door de kalender in uw winkelwagen te gebruiken. Krijg uw bestelling geleverd op een dag die u goed uitkomt - we bieden een breed scala aan bezorgopties voor elk budget.
- Goede prijzen en uitstekende service
- We willen het aanschaffen en bezitten van muziekinstrumenten en apparatuur voor iedereen gemakkelijk maken, door geweldige prijzen en uitstekende service te bieden, ongeacht waar u woont of hoe u bij ons koopt. Wij leveren muziekinstrumenten en apparatuur vervaardigd door veel van de bekendste merken in de industrie, tegen zeer concurrerende prijzen. We produceren ook een reeks muziekproducten van eigen merk, met hoge kwaliteit voor fantastische prijzen.
- Meer dan 1.500.000 geregistreerde klanten
- Gear4music is een van de grootse verkopers van muziekinstrumenten en apparatuur in Groot Britannië geworden, met meer dan 1.500.000 geregistreerde klanten. In 2019 hebben we Gear4music in 19 verschillende talen gelanceerd, en we zijn nu een van de snelst groeiende muziek bedrijven in Europa.
Contact info
Netherlands
- 020-2417056
- info@gear4music.nl
- gear4music.nl
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Online Experience
Well priced, delivered promptly. Website is accurate with good photos. Would definitely deal again.
19 January 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order nummer W9058414“ claud lifter…
Order nummer W9058414“ claud lifter gatverdamme zensing zit vast 10 in venlo Fedex poep bedrijf gear 4 you dirt animals ass hell nooit meer
12 January 2023
Unprompted review
Reply from Gear4music
Beste Kandahar,
Bedankt voor uw review.
Het spijt ons zeer te horen dat u niet tevreden bent met de door u gekozen bezorgoptie. We bieden verschillende opties aan zodat er voor ieder wat wils is.
We hebben u nu de volledige verzendkosten terugbetaald. Als we nog iets voor u kunnen doen, neem dan contact op met onze klantenservice.
Vriendelijke groeten,
Gear4music
Top levering
15 December 2022
Heee
I know it's not their fault but customs clearance delayed the delivery by 20 days, apart from that the equipment arrived all elegantly
30 October 2022
Great customer experience
Great customer experience. Incredible price, smooth ordering and payment process, timely delivery. Product exactly as described… although 40% cheaper than competition !
1 November 2022
Great product
31 October 2022
Great Guitar!
Arrived very well packaged and without any modification, a guitar of excellent quality.
28 September 2022
SUPER..super super...
24 September 2022
Black violin
i bought a black violin it has light scratches on it overal it’s still a beautiful violin.
19 September 2022
Unprompted review
Package never arrived
The package hasn't arrived so I'm not able to give a positive review. I'm sure if it had, I would be very happy strumming my guitars with thier new strings.
13 September 2022
Reply from Gear4music
Beste Douglas,
We willen onze excuses aanbieden dat u uw bestelling nog niet heeft ontvangen.
Gezien dat het om een postverzending zonder traceergegevens gaat, hebben we geen update over de status ervan.
We gaan het aankoopbedrag naar uw account crediteren. Dit kan gebruikt worden voor een terugbetaling of het nogmaals opsturen van het product.
Neem alstublieft contact met ons op om te laten weten naar welke optie uw voorkeur uitgaat.
Met vriendelijke groet,
Gear4Music
Voor beginners is een prima gitaar ,
Voor beginners is een prima gitaar ,
De pickups are a low quality
The buzzing sound from the amp and the guitar is just irritating.
The guitar is very heavy and sharp ,
It looks better then what it plays
1 September 2022
Reply from Gear4music
Dear Mark,
We are very sorry that you are not happy with this guitar. Is actually quite popular so we are surprised by the quality in which yours has arrived.
We can collect this free of charge for a refund or an exchange for an exchange. Do call us on
020-2417056 once you have made your decision and we will be more than happy to assist you with your choice.
Once again, we are very sorry for the inconvenience caused.
Kind Regards,
Gear4music.nl
Good experience dealing with the…
Good experience dealing with the website, fast delivery to the Netherlands.
9 August 2022
Nicked neck, no setup, no QC
Ordered a "Luna Vista Deer Tropical Wood Electro Acoustic W/ Case" from the dutch website. There was no indication that the guitar would be shipped from the UK (this involving customs, etc.), which caused a delay and a lot of hassle. When the guitar arrived, it had a nick on the back of the neck with peeled off lacquer, and apart from that it was not set up at all, having an unplayable high action. Obviously this guitar has not undergone any kind of visual check before leaving the Gear4music store, let alone setup. This is in great contrast with most reputable European music stores, which carefully inspect the instruments and do a setup before shipping. I would not shop from Gear4music again, and I would not recommend this store.
UPDATE: i did receive an e-mail from Gear4music, which implies that the damage was somehow made during shipping, which was not the case. The guitar arrived with intact packaging inside a hard case. And the problem has clearly been there from the factory. Gear4music did not bother to look at the instrument at all.
16 July 2022
Unprompted review
Reply from Gear4music
Dear Ivailo,
We are sincerely sorry that your Luna Vista arrived in poor condition and that you had trouble trying to get this delivered. We can assure you this is not our standard service and we are going to do all we can to investigate this and provide you with a satisfactory solution.
Our customer service team will email you shortly with the information we require.
Once again, our sincere apologies for the issues experienced.
Kind regards,
Gear4music
Don't be in a hurry, slow delivery
Don't be in a hurry. Ordered two different items.
Order date 06/04/2022 ... still waiting
First estimated delivery time: 05/05/2022-09/05/2022.
Items on stock 09/05/2022, request for new payment (credit card new verification).
New message order 24/05/2022
Delivery date: 09/06/2023-12/06/2023 (!)
New message 13/06/2022 Items are (again) in stock. Request new payment. 4music admitted something went wrong, items will be dispatched today
Message 16/06/2022 - Everything is now ready, and there was one (???) day delay. Items will be shipped, and expected 29/06/2022 - 30/06/2022
Today 30/06/2022, still no products. But... DPD at least has a number: "Order information has been transmitted to DPD".
So maybe, maybe I will receive my order in a few days. Who knows. And then I am positive and I assume I will receive what I've ordered.
I normally do not post negative reviews. But this is exceptional. Were now >2 months further since ordering, going to 3 months for two cables and two foam... This is not my first purchase at 4music. But this is award winning speed...
30 June 2022
Unprompted review
Reply from Gear4music
Dear Maarten,
We are truly sorry about the inconvenience that you have experienced with your order and its delivery. Further to this we would like to inform you that we have refunded the delivery costs of your order.
Kind regards,
Gear4Music
The string is broken
The string is broken. And even the sobin is broken as well. need to pay more money to repair. Strongly not recommend!
28 June 2022
Unprompted review
Reply from Gear4music
Dank u voor uw recensie.
Het spijt ons zeer van de staat waarin ze zijn aangekomen. We sturen u gratis een vervangend product toe dat u volgende week zou moeten ontvangen. Als er nog iets is waar we u mee kunnen helpen, bel ons dan op
020-2417056 en wij zullen u graag van dienst zijn.
Met vriendelijke groet,
Gear4music
Very fast delivery and excellent…
Very fast delivery and excellent products. Recommended..!
22 June 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.