Dale from GEAB helped me find a zero standing charge electric policy for 2 micro-businesses which I currently manage. There aren't many tariffs like this on the market, and my current provider had pul... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Real people with understanding. Didn't have to explain myself twice and these guys understand their industry well enough to get me a fair deal Michael Hilton and Rober Bulmer have helped our busin... See more
Company replied
Been working with Josh for a while now and he helps get the best deals for all our utilities. We are a voluntary run organisation so Josh takes away a lot of the stress for us renewing contacts and... See more
Company replied
The company had fallen into Insolvency and all made redundant. The power had been cut off and it was the end of the line. After weeks of closure an Indian company purchased the name and the asse... See more
Company replied
Company details
- Utility Contractor
- also in
- Consultant
- Electric Utility Company
- Energy Equipment and Solutions
- Water Utility Company
About The Green Energy Advice Bureau
Written by the company
The Green Energy Advice Bureau are your partner in customised business and energy solutions. Our team of award-winning consultants provide efficiency analysis and review business requirements against current costs and budgets before navigating the energy market to negotiate the best solutions for your business.
We match your exact business requirements to the latest information and advice, ensuring you are fully aware of all applicable legislation and government incentives and benefit from energy-saving advancements. We’re proud that GEAB has contributed to a greener, more sustainable future for the UK and the ongoing success of our customers’ businesses.
Contact info
Unit 3a, Hylton Park Road, SR5 3HD, Sunderland, United Kingdom
- 0191 303 7750
- info@geab.com
- geab.com
4.5
Excellent
729 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
We found Karl to be extremely knowledgeable and very helpful in finding us our new energy provider, this is the second time we've used The Green Energy Advice Bureau and we are more than happy with their service.
16 April 2026
Reply from The Green Energy Advice Bureau
Hi Kevin,
We really appreciate you taking the time to leave such a detailed review. It’s great to hear that Karl delivered the level of service we pride ourselves on and we're delighted that you decided to use us again!
At GEAB, Customer Care is one of our core values, and feedback like yours helps us continue to provide that same experience to other businesses.
Thanks again for choosing us.
GEAB
Always been satified
13 April 2026
Reply from The Green Energy Advice Bureau
Hi Maureen,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.
We’ll make sure to pass your comments on.
Kind regards,
GEAB
Friendly & professional securing good…
Friendly & professional securing good market prices , very happy
16 April 2026
Reply from The Green Energy Advice Bureau
Hi Linda,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
Exceptional Support, Honest Advice, and Great Energy Savings
Green Energy Advice Bureau provided outstanding support throughout a very difficult situation. Michael Hilton and Robert Bulmer used their knowledge, experience, and guidance to help us successfully exit an energy contract that had been mis-sold to us by a previous broker, who had claimed it was fully fixed when it was not.
Once that issue was resolved, they then helped us secure a genuinely fully fixed electricity contract at competitive market rates. They also presented us with multiple options, clearly explained everything, and made sure we could make an informed decision.
Professional, knowledgeable, and trustworthy service from start to finish. I would highly recommend Green Energy Advice Bureau, especially Michael Hilton and Robert Bulmer, to any business looking for honest and reliable energy advice.
SM - On behalf of Youngs Foods Limited
31 March 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Sarah,
Thank you for such a lovely review! We’re so pleased to hear that Michael and Robert provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with Michael, Robert and the wider team.
Kind regards,
GEAB
Manny is a legend!
8 April 2026
Reply from The Green Energy Advice Bureau
Hi Sean,
Thank you for such a lovely review! We’re so pleased to hear that Manny provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with Manny and the wider team.
Kind regards,
GEAB
Always helpful
14 April 2026
Reply from The Green Energy Advice Bureau
Hi Helen,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
We needed a good deal and we got one…
We needed a good deal and we got one through the diligence of green energy people
2 April 2026
Reply from The Green Energy Advice Bureau
Hi David,
We’re so grateful for your review! It’s great to know that we were able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
Reply from The Green Energy Advice Bureau
Hi Brenda,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
Real people with understanding
Real people with understanding. Didn't have to explain myself twice and these guys understand their industry well enough to get me a fair deal
Michael Hilton and Rober Bulmer have helped our business to move forward and mitigate our risks.
8 April 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Abdullah,
Thank you for such a lovely review! We’re so pleased to hear that Michael and Robert provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with Michael, Robert and the wider team.
Kind regards,
GEAB
Competitive Prices
With energy prices being quite considerable currently, we went to a few brokers and GEAB were the most competitive. Also very good communication throughout. I dealt with Michael Hilton who I thought was very thorough.
1 February 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Edward,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.
We’ll make sure to pass your comments on to the team, they’ll be so pleased to hear your feedback.
Kind regards,
GEAB
Green Energy
Had the help of Michael Hilton, which was great as he kept me informed all during the process of getting electricity quotes.
would definitely use again.
25 March 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Toni,
Thank you for such a lovely review! We’re so pleased to hear that Michael provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with Michael and the wider team.
Kind regards,
GEAB
Reply from The Green Energy Advice Bureau
Hi,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
Very helpful people and even followed…
Very helpful people and even followed up to make sure we were happy
16 March 2026
Reply from The Green Energy Advice Bureau
Hi,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
very helpful
11 March 2026
Reply from The Green Energy Advice Bureau
Hi Kathryn,
Thank you for your 5-star review! We’re delighted to hear that you found our team helpful. We take great pride in delivering a high level of service and support, so it’s always rewarding to know our efforts are making a difference.
Kind Regards
GEAB
Reply from The Green Energy Advice Bureau
Hi Simon,
Thank you very much for your kind review. We’re delighted to hear that your experience with us has been a positive one. Our aim is always to make energy procurement as simple and stress-free as possible, so it’s great to know we’re achieving that.
We look forward to continuing to support you and providing you with an excellent level of service.
Kind regards,
GEAB
I dealt with James Scott at GEAB and he…
I dealt with James Scott at GEAB and he was very helpful at reducing our costs over a number of years going forward. He also helped reduce our availability charges by reducing our KVA from tier 3 to tier 2 so overall we are very happy with the service we received from all the team.
27 February 2026
Reply from The Green Energy Advice Bureau
Hi Grant,
Thank you for such a lovely review! We’re so pleased to hear that James provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with James and the wider team.
Kind regards,
GEAB
Response time for getting information…
Response time for getting information to us and answering questions as and when requested.
5 March 2026
Reply from The Green Energy Advice Bureau
Hi Michael,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement, particularly in answering your questions/queries.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
friendly and helpfulservice from Andrew…
friendly and helpfulservice from Andrew Brewer and colleagues
24 February 2026
Reply from The Green Energy Advice Bureau
Hi Ian,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure Andrew and the rest of the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
fast and efficient service thank you
13 February 2026
Reply from The Green Energy Advice Bureau
Hi Sharon,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.
We’ll make sure to pass your comments on to Josh, he’ll be so pleased to hear your feedback.
Kind regards,
GEAB
Fantastic and helpful and always on…
Fantastic and helpful and always on hand to help.
10 February 2026
Reply from The Green Energy Advice Bureau
Hi Ashley,
We’re so grateful for your review! It’s great to know that Lerone was able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.