I had a hygienist appointment with Sagar Bharatsingh Vishwakarm. Just want to recommend him....very gentle and he explained everything to me. I am a nervous patient but he made me feel safe. Thank... See more
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Have been referred to gateway dental a number of times due to failed root canal treatment. Each time I have seen Mr Billis and his care is second to none. He has repaired all of my teeth and as a ner... See more
Company replied
I was persuaded to try a different hygienist this time. It was like being asked to change my hairdresser! I needn’t have worried. Affra and her dental assistant gave me an amazing experience. Affra wa... See more
Company replied
I was experiencing very frequent pain in my tooth and jaw and was miles away from my usual dentist. Gateway arranged for me to bne treated on the day i rang. Everybody was very attentive abnd friendly... See more
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Company details
Written by the company
Welcome to Gateway Dental Practice, the best dentist in Burgess Hill, West Sussex. We are your South England’s choice for specialist treatment (endodontics, periodontics, orthodontics, prosthodontics) as well as NHS dental care and prevention. Whether you need filling, teeth whitening, dental implants, dental hygiene, braces or even an emergency treatment, we serve the entire South East England, including London, Brighton, Crawley, Haywards Heath, Horsham, East Grinstead and beyond.
Contact info
73 Station Rd, RH15 9DY, Burgess Hill, United Kingdom
- 01444232188
- managersgd73@gmail.com
- gatewaydental.co.uk
4.5
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Perfect experience fixing my root canal issues
Fantastic service from gateway dental. I’d had a severe persistent infection in my two tiny front teeth over the last ten years.
After two root canals in each over the last ten years at my current dentist, I’d run out of options I had a referral to gateway dental to see a specialist.
They were absolutely fantastic very kind and helpful when I approached them during a flare up.
They performed two procedures on my two teeth to remove and refill the fillings and treat the infections. Process end to end was amazing and two thorough check ups later over 12 months looks like all my problems are solved.
If you have tooth problems but are a hit anxious about the dentist this is the place to go - absolutely fantastic.
24 March 2025
Unprompted review
Reply from Gateway Dental
Dear Natalie,
Thank you so much for your thoughtful and detailed review! We’re absolutely thrilled to hear that your experience with us at Gateway Dental was a positive one — especially after such a long and frustrating journey with your front teeth.
It means a lot to us that you felt supported and cared for during your treatment, especially through the flare-up. Our team always strives to make our patients feel comfortable and well looked after, so it’s incredibly rewarding to hear that we could help resolve the issues you’d been facing for so long.
We're so glad to know that you're feeling better and that everything has continued to improve over the past year. Thank you again for trusting us with your care and for recommending us so kindly — it truly means the world to us.
The Gateway Dental Team
Excellent specialist specialist Endodontics referral
Referred by my regular dentist as needed specialist Endodontics to treat multiple infections, replacing existing root canal work. Excellent, friendly team, treatments well explained with accurate quote and couldn't be happier with comfort levels on complicated work. If I ever need to change regular dentist I know where to go!
17 March 2025
Unprompted review
Reply from Gateway Dental
Dear John, thank you so much for sharing your experience.
It was such a pleasure to meet you, we're so glad you felt comfort in our team's ability to perform complicated procedures!
Thank you for choosing Gateway Dental.
A very professional service
A very professional service both from the dentist and supporting staff. It was a long procedure and I was made to feel comfortable and informed throughout
14 March 2025
Unprompted review
Reply from Gateway Dental
Thank you so much for taking the time to share such kind words. We are so glad to hear we have been able to ensure your comfort and that the understanding of the procedure were appreciated. We look forward to seeing you in the future!
I’m a very nervous patient and am…
I’m a very nervous patient and am always blown away by how wonderful and caring the staff are. From the reception staff to my dentist and his nurse, everyone goes the extra mile to help me relax.
The treatment is always top notch too.
I can’t overstate how grateful I am to everyone at Gateway Dental
7 March 2025
Unprompted review
Reply from Gateway Dental
Hi Louise,
Thank you so much for your kind words! We're absolutely thrilled to hear that you feel comfortable and well taken care of during your visits. Our team at Gateway Dental strives to create a welcoming and relaxing environment for all our patients, and it’s truly rewarding to know that we’ve been able to make a positive impact on your experience. From the moment you walk in the door to the moment you leave, we want you to feel supported and at ease.
We’re also happy to know that the quality of your treatment has consistently met your expectations. Our dedicated staff goes above and beyond to ensure you receive the best care possible, and your gratitude really motivates us to continue doing what we love. Thank you again for trusting us with your dental care – it’s truly a pleasure to have you as a patient, and we look forward to seeing you at your next visit!
Best Wishes,
Gateway Dental
Going to dentist is rarely pleasant but Doctor Bilis and his staff do there best to make it as good as possible
Doctor Bilis always explains what treatment I’m getting and why. Reception staff always helpful.
20 February 2025
Unprompted review
Reply from Gateway Dental
Thank you Peter for your kind review. We look forward to seeing you in the future.
The Gateway Dental Team
Had a replacement filing on NHS today
Had a replacement filing on NHS today. Friendly welcome and appointment was kept to time. I was made to feel at ease with whole process. Great personal service as i flinched when work started after my numbing injection, so I was promptly given a second.
7 February 2025
Unprompted review
Reply from Gateway Dental
Thank you Angela! We're so pleased to hear that you felt welcomed and at ease throughout your appointment. Our team always strives to provide a comfortable and patient-focused experience, so it’s great to know that you appreciated the extra care taken during your treatment.
Thank you, Gateway Dental
Reply from Gateway Dental
Thank you so much for your 5 star review! As a specialist dentist we pride ourselves on the service we provide to all patients so we are so glad to hear you had a great experience here at Gateway!
You can rest assured that these nurses…
You can rest assured that these nurses are top class and very calming.
They almost make a trip to the dentist enjoyable 👍🏻😀😉
4 February 2025
Unprompted review
Reply from Gateway Dental
Dear Martin,
Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that our nursing team provided such a calming and reassuring experience for you. We completely understand that visiting the dentist can sometimes feel daunting, so knowing that our nurses helped put you at ease and even made your visit enjoyable is truly wonderful to hear!
Our team is dedicated to creating a warm, welcoming, and stress-free environment for every patient, and your words are a testament to their hard work and compassion. We will be sure to pass on your lovely feedback—they will be so pleased to know they made such a difference to your experience.
Your trust and comfort are incredibly important to us, and we are so grateful that you took the time to share your experience. If there is ever anything we can do to make your visits even better, please don’t hesitate to let us know. We look forward to welcoming you again soon and continuing to provide you with the best possible care.
Best wishes,
Gateway Dental Practice
Good evening
Good evening,
I have seen Dr Anoushka today and she was so lovely and helpful, also very involved in what treatment I wanted to have . Really professional and always there for you . Very honest and trustworthy who will explain what can be done and what cannot be done . For me that’s the most important thing so I can make the best decision.
A massive than you for todays work .
Timea
3 February 2025
Unprompted review
Reply from Gateway Dental
Dear Timea,
Thank you so much for your thoughtful review. We are absolutely delighted to hear that your experience with Dr Anoushka was such a positive one. She takes great pride in ensuring every patient feels listened to, valued, and fully involved in their treatment decisions, so it’s wonderful to know that you felt supported throughout your visit.
Honesty and trust are the foundations of the care we provide, and we truly appreciate your recognition of that. Making sure you have all the information needed to make the best decision for your dental health is something we prioritise, and we’re so pleased that this approach resonated with you. Your comfort and confidence in our care mean everything to us.
We will certainly pass on your kind words to Dr Anoushka—she will be so pleased to know she made such a difference to your experience. It’s always our goal to create a welcoming and reassuring environment, and knowing that we have helped put you at ease makes us incredibly happy.
A massive thank you to you as well for your trust and for taking the time to share your experience. We truly appreciate it and look forward to welcoming you back in the future. If there’s ever anything you need, please don’t hesitate to reach out.
Best wishes,
Gateway Dental Practice
Glad I agreed to try a new hygienist
I was persuaded to try a different hygienist this time. It was like being asked to change my hairdresser! I needn’t have worried. Affra and her dental assistant gave me an amazing experience. Affra was so gentle and considerate my jaw totally relaxed and my teeth were cleaned without feeling a thing. Thanks to this dental practice, you are all consistently considerate however worried I might be. I almost look forward to coming!
21 January 2025
Unprompted review
Reply from Gateway Dental
Dear Felicity,
Thank you so much for your wonderful feedback! We completely understand that seeing a different hygienist can feel like a big step—just like switching hairdressers! We’re so pleased to hear that Afrah and her dental assistant provided such a gentle and comfortable experience, putting you at ease throughout your visit.
At Gateway Dental Practice, we always strive to make every appointment as relaxing and positive as possible, and it’s lovely to hear that our team continues to meet your expectations. Knowing that you ‘almost’ look forward to coming is the best compliment we could receive!
We truly appreciate your trust in us and look forward to welcoming you again soon. If there’s ever anything we can do to make your visits even better, please don’t hesitate to let us know.
Best wishes,
Gateway Dental Practice
Very nervous patient
I was very nervous as I have had a lot of bad experiences with dentists, but anoushka at gateway dental practice, was so very nice and reassuring, she took the time to explain things to me and what to expect, such an amazing dentist, thankyou for your understanding and kindness
27 December 2024
Unprompted review
Reply from Gateway Dental
Dear Tracey,
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and are so pleased to hear that Anoushka was able to provide you with the reassurance and care you needed. We completely understand that past experiences can make dental visits daunting, and we are incredibly grateful that you placed your trust in us.
At Gateway Dental Practice, we always strive to create a welcoming and supportive environment for all our patients, especially those who feel anxious. It’s wonderful to know that Anoushka took the time to explain everything clearly and made your visit a positive one. We will be sure to pass on your lovely feedback to her—she will be delighted to hear it!
Your comfort and confidence mean everything to us, and we hope that each visit continues to be a step towards overcoming any previous concerns. If you ever have any questions or need further reassurance, please don’t hesitate to reach out. We look forward to seeing you again and continuing to provide the highest level of care.
Best wishes,
Gateway Dental Practice
Proffestionsl and kind hygienist
This visit was to the hygienist who is very professional and also kind. She has a very nice personality and that helps relax me.
14 November 2024
Unprompted review
Reply from Gateway Dental
Dear Teresa,
Thank you so much for sharing your positive experience with us! We’re delighted to hear that your visit with our hygienist was not only professional but also kind and personable.
Our team understands that dental visits can sometimes feel a bit daunting, so we make it a priority to provide care in a way that helps patients feel at ease. It’s wonderful to know that her kind demeanor and welcoming personality helped you feel more relaxed during your appointment.
We truly value your trust in us and your kind words about our team. If there’s ever anything we can do to make your visits even more comfortable, please don’t hesitate to let us know. Your comfort and satisfaction are always our top priorities.
Thank you again for your thoughtful feedback—we look forward to seeing you at your next visit!
Kind Regards
The Gateway Dental Team
Couldn’t fault it
Seen promptly (early actually)
Procedure explained. Opted for no local.
Painless rapid filling carried out with good end result.
12 November 2024
Unprompted review
Reply from Gateway Dental
Dear Dr Jeffery,
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that everything went smoothly, from being seen promptly—even ahead of schedule—to the painless procedure and the excellent end result. We strive to make every visit as comfortable and efficient as possible, and it’s wonderful to know that we met your expectations.
Your decision to proceed without local anesthesia highlights your trust in our care, and we’re glad that the process was seamless for you. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Your satisfaction and comfort are always our top priorities. Thank you again for your kind words—we truly value your support!
Best Wishes,
The Gateway Dental Team
I have been visiting Gateway Dental in…
I have been visiting Gateway Dental in Burgess Hill for several years now, after my NHS dentist retired in Horsham and I could not find a local replacement.
Right from my first appointment, I knew I wouldn't be trusting anyone else with my dental care.
Simple professionalism at every point of servce.
Welcoming, listening, and using the latest hi-tech equipment, clearly explaining the best treatment and solution for my need.
I have not always seen the same dentist, but have always recieved the same professional and most importantly 'Pain Free' care.
Would thoroughly recommend this excellemt practise to anyone looking for a Dentist.
Kind Regards Tim
4 October 2024
Unprompted review
Reply from Gateway Dental
Thank you so much, Tim, for your wonderful review and for choosing Gateway Dental for your care over the years! It means a lot to us to know that you feel confident and comfortable with our team, and we're thrilled to hear that our approach, from clear explanations to advanced technology and pain-free treatment, has consistently met your needs. Your recommendation is the highest compliment we could receive, and we truly appreciate it. We look forward to continuing to provide you with exceptional care for many years to come. Thank you again for your kind words and trust.
We will see you again soon.
Best Wishes
The Gateway Dental Team
Professional and friendly - 5 stars!!
The staff at Gateway Dental are always so friendly - and their professionalism and advice in the short time I've been with them has really helped me turn a corner - from experiencing sensitive teeth regularly which was getting incredibly challenging to manage to this now being consigned to the past. Thank you Gateway Dental for helping me achieve this goal.
30 October 2024
Unprompted review
Reply from Gateway Dental
Hi Jason,
Thank you so much for your kind words! We’re delighted to hear that our team at Gateway Dental could make such a positive difference for you. Knowing that we’ve helped you move past the challenges of sensitive teeth truly makes our day! Our goal is always to provide both professional care and a welcoming environment, so it's wonderful to hear we achieved that for you. Thank you for trusting us to be part of your journey, and we look forward to continuing to support you in maintaining your dental health!
Best Wishes,
The Gateway Dental Team
saw the hygenist cleaned the plaque…
saw the hygenist cleaned the plaque from the my teeth looked and felt so clean and the treatment was painless.also i was shown how to use interdental brushes.
22 October 2024
Unprompted review
Reply from Gateway Dental
Thank you so much for such a positive review, the team at Gateway Dental value your opinion highly! Hope to see you again soon.
Reply from Gateway Dental
Thank you so much for the 5 Star review!
Gateway Dentistry Burgess hill
A professional expert service. Would highly recommend.
8 October 2024
Unprompted review
Reply from Gateway Dental
Thank you so much for your positive feedback, it is greatly appreciated.
Genuinely Patent -Centred
Sensitive, patient centred welcome; thorough examination, informed consultation about potential problems, undramatic, problem solving approach. All this establishes trust and confidence in the integrity and professionalism of the dentists and other staff.
8 October 2024
Unprompted review
Reply from Gateway Dental
Thank you so much for your thoughtful feedback. We are truly committed to providing a sensitive and patient-centered experience for everyone who walks through our doors. It's wonderful to know that our thorough examinations and informed consultations are appreciated, as we aim to communicate clearly and provide practical, calm solutions to any dental concerns. Your trust and confidence in our team’s professionalism mean a lot to us, and we look forward to continuing to meet your expectations.
Gateway Dental are amazing…
The crew at Gateway Dental are amazing my family and I have been at the practice for many years. Professional and courteous but with a sharp focus on preventing dental problems with plans available to keep control of your costs
9 October 2024
Unprompted review
Reply from Gateway Dental
Thank you so much for your kind words and for being a loyal part of the Gateway Dental family over the years. We're delighted to hear that you value our professional and courteous approach, as well as our focus on preventative care. It's important to us that our patients have access to effective dental care with plans that help manage costs, and we’re glad that has been beneficial for you and your family. We look forward to continuing to provide you with excellent care for many years to come!
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