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gardensleepers.co.uk Reviews 

1,155
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordering online is entirely simple, and deliveries consistently arrive promptly on the requested date with great care. Consumers truly appreciate the sturdy quality of the raised bed kits, noting that they are exceptionally straightforward to assemble and look fantastic in the garden. However, some people mentioned occasional issues with the timber, noting that a few sleepers arrived slightly warped, split, or twisted. A few other people also felt that delivery challenges occurred, such as couriers changing scheduled dates or failing to arrive properly. Despite these minor setbacks, most buyers remain satisfied with their overall purchases and final garden results.

What people talk about most

Product

Consumers find product to be a reliable and high-quality choice for garden projects, frequently praising the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the timber is solid, heavy duty, and... See more

Service

Clients share positive opinions on service, frequently praising the excellent support and straightforward... See more

Order

Customers consistently note positive experiences with order, highlighting that the online process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sleepers are good and sturdy and make substantial raised beds, strong enough to sit and stand on for plant maintenance. They were cut accurately and all the bits and pieces needed were included. O... See more

Rated 5 out of 5 stars

Just exactly what was needed, ordered and delivered as required. Simple process from start to finish. Great product and great delivery, cost wise very competitive and delivery thrown in which was unco... See more

Rated 5 out of 5 stars

Easy to order and arrived on time. Fairly heavy sleepers but easy to assemble. Did pilot holes for fixings before driving home with cordless drill and provided fitting for long screws. All very firm w... See more

Rated 5 out of 5 stars

Good delivery, driver was excellent. I appreciated the way the sleepers were packed. I was able to tilt them into my arms and carry them without having to bend to lift them. This made a huge differenc... See more


Company details

  1. Landscaping Supply Store

Written by the company

Retailers of quality garden sleepers for garden projects and landscaping


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,155)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted with my garden sleepers

Delighted with my garden sleepers. I order 2 sets of sleepers then ordered another two as I was so pleased. The first order had three sleepers with quite bad cracks through the whole width but on emailing the company they sent three extra with my second order without any quibble at all. As for some other reviewers I needed to drill pilot holes in first sleeper which wasn't an issue for me. Without doing this my 18v Makita drill was getting extremely hot :( There were some complaints about the sleepers being delivered on pallets but I simply cut each one down the middle and popped in the car to take down the tip. Am now looking to buy more sleepers to make a pond :)

22 June 2026
Rated 5 out of 5 stars

Good quality sleepers

Delivered on time. Well packed for delivery. Sleepers are good quality and as advertised. I have now installed them and planted them up and they look great.

9 June 2026
Rated 5 out of 5 stars

Had three kits now in total delivery…

Had three kits now in total delivery was prompt and on the day promised. Great quality kits and so simple to put together an issues with one sleeper very quickly resolved. Really impressed and as soon as I’ve done more ground work order going in for more

25 May 2026
Rated 5 out of 5 stars

Worthwhile purchase.

Product is as stated, quality timber with instructions to build raised bed and was delivered on time. Delivery service was also helpful and good natured. Made delivery a pleasure.

18 May 2026
Rated 5 out of 5 stars

Service was great

Service was great. I had a query on delivery to a challenging location. The issue was resolved within minutes with a sensible and practical solution (soil would be delivered separately to allow driver to assess the site.
All worked smoothly.

18 May 2026
Rated 1 out of 5 stars

I'd give it zero stars if there was an option

Almost £500 worth of order just didn't show up.
No phone call, no email. Took time off and waited in all day on the date THEY chose. Tried to call and got a recorded message talking about placing orders during Covid so that tells me all I need to know about their customer service. Emailed the help@ email address, nothing.
Avoid this company.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy! Excellent quality, fast service and resolved some missing screws within 48 hours! Would buy from them again and recommend!

5 May 2026

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