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gardensleepers.co.uk Reviews 

1,155
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is simple and straightforward, while delivery services are prompt and drivers are exceptionally helpful. Consumers genuinely appreciate the sturdy raised beds and high-quality timber, noting that the comprehensive kits are remarkably easy to put together. However, some reviewers were not happy with the condition of certain materials received. A few customers noted that a small number of sleepers arrived warped, twisted, or split, requiring extra effort during construction. Others experienced occasional delivery or communication hiccups with couriers handling their large orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great quality and sturdy build of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals,... See more

Quality

Clients share positive opinions on quality, frequently describing the garden sleepers as sturdy, solid, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting quick and easy ordering, punctual... See more

Order

Reviewers highlight positive aspects of order, frequently praising the simple and straightforward online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sleepers are good and sturdy and make substantial raised beds, strong enough to sit and stand on for plant maintenance. They were cut accurately and all the bits and pieces needed were included. O... See more

Rated 5 out of 5 stars

Just exactly what was needed, ordered and delivered as required. Simple process from start to finish. Great product and great delivery, cost wise very competitive and delivery thrown in which was unco... See more

Rated 5 out of 5 stars

Easy to order and arrived on time. Fairly heavy sleepers but easy to assemble. Did pilot holes for fixings before driving home with cordless drill and provided fitting for long screws. All very firm w... See more

Rated 5 out of 5 stars

Good delivery, driver was excellent. I appreciated the way the sleepers were packed. I was able to tilt them into my arms and carry them without having to bend to lift them. This made a huge differenc... See more


Company details

  1. Landscaping Supply Store

Written by the company

Retailers of quality garden sleepers for garden projects and landscaping


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,155)

156 reviews in the last 12 months

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Rated 1 out of 5 stars

Rubbish wood

Rubbish wood
Large bag soil put in the middle of the drive entrance so nobody could drive in or out.

20 August 2026
gardensleepers.co.uk logo

Reply from gardensleepers.co.uk

Hi Valerie,

We’re sorry to see this review, particularly as we have already spent considerable time trying to explain and resolve both concerns raised.

The product ordered was our Sleeper Raised Bed Kit. This is supplied as heavy-duty 100mm × 200mm timber sleepers, together with the structural screws required for assembly; it is not supplied as a pre-assembled raised bed. This is clearly explained on the product page, which also includes assembly guidance and a video showing how the finished beds are constructed.

We have reviewed the photographs you supplied of the timber and can see no quality issue with the sleepers delivered. They appear to be good-quality sleepers of the correct dimensions and specification. We also asked you to identify any particular defect or problem with the timber so that we could investigate it, but none was identified.

Regarding the soil, our standard delivery service is kerbside. On this occasion, the driver was asked at the property to move the delivery further onto the gravel driveway. He successfully moved the sleepers further in, but the pallet of topsoil weighs approximately 800kg and the pallet truck became stuck in the gravel. The driver was therefore physically unable to move it any further safely. It was not deliberately placed there to obstruct the driveway.

We have corresponded with you at length regarding the order, explained the above circumstances and confirmed that the goods could be returned for a refund in accordance with our returns policy.

Best regards,

-- Peter
Director
Garden Sleepers Ltd

Rated 5 out of 5 stars

The sleepers are good and sturdy and…

The sleepers are good and sturdy and make substantial raised beds, strong enough to sit and stand on for plant maintenance. They were cut accurately and all the bits and pieces needed were included. Our builder, who put them together for us, says they are better than anything else he has come across. It only took him a few minutes to build each one. Delivery was to a place convenient for us so also good.

17 August 2026
Rated 5 out of 5 stars

Excellent

Excellent service, ordering was straightforward, delivery was on time. Excellent product, good quality raised beds that were easy to assemble.

28 July 2026
Rated 3 out of 5 stars

Good quality timber

Good quality timber, easy to construct. Delivered to the wrong address which meant I had to manually carry the whole lot to my house 1 piece at a time including the pallet it was delivered on. There were no mistakes on the address label to explain the error. Otherwise satisfied.

3 August 2026

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