Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.
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See what reviewers are saying
Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!
Company replied
I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more
I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more
Company details
Contact info
6 Huly Hill Road, EH28 8PH, Edinburgh
- 0800 028 0942
- sales@gardenessentials.co.uk
- gardenessentials.co.uk
I bought 3 benches
I bought 3 benches. I could not be more pleased with the price. Also delivery free. Ordered on Friday delivered on Monday lunchtime. You cannot get better than that.
Thank you so much, as these are going to be memorial benches at a cricket club.
Great company and great fiskars reel …
Great company and great fiskars reel max mower, no probs for even large family garden plus i really enjoy it, so quiet
Order was picked up promptly and …
Order was picked up promptly and actually delivered a day before the estimated date. Subsequent minor manufacturing related problem was resolved efficiently and to mutual satisfaction. I will use this company again as I plan to purchase the same item again
Great prices.
Excellent service
Excellent service. Quick delivery and very good price. I will definitely use this company in future.
Very good price quick delivery
Waterbutt and stand
Speedy delivery, great price and was just what we wanted
Easy to use website and speedy delivery
Wring item sent but dealt with efficiently and promptly!
I received the wrong item. I was able to telephone a uk number and spoke to a very apologetic nice lady who dealt with it immediately. Correct product arrived next day. Good value product and price!
you where very helpful and kind when i made a mistake and phoned right away to clear up the difficuilties thank you
you where very help full thank you
Good price and good service
Had best price for the item I was looking for, delivered in a very reasonable time, box was damaged on delivery though.
Great Supplier
Ordered a Garland window-sill propagator and even with postage the price was less than anything on EBay.The item was professionally packed and delivery was quick. I was so impressed I've been back for more gardening items and in future the Garden Essentials website will be my Number One stop!
Couldn't be happier with the service so far and I have no hesitation in recommending this seller on price, quality and delivery.
Durhamlad
Brilliant
In a country where everyone promises the world but rarely delivers this was a breath of fresh air. The items were very competitive and arrived a day after they were ordered and were as described and packaged well. Not rocket science but surprising how many companies cant manage this. Well done.
Updates
Would have appreciated more updates from the company rather me having to send chasing emails.
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