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Rated 3 out of 5 stars

I like GameStop! Great place to buy some used games, consoles, or controllers. I don’t like the resale values of things when I bring in old stuff I wanna get rid of. Other than that, great place

Rated 1 out of 5 stars

1 ora di waiting room per acquistare una playstation 5 a 500 euro (finite nei primi 3 minuti), entro e trovo disponibili solo dei bundle a 730 euro che se ti rapinano per strada 1000 euro sei più feli... See more

Rated 1 out of 5 stars

Worst customer service ever. In Gamestop in La Corte del Sole, Sestu (Cagliari), I was in a line, just before a guy buying a Ps4, it took long, but that's ok, it happens. But what MUST NOT happen it's... See more

Rated 1 out of 5 stars

Should have given no star, item bought through click and collect, went to shop after receiving email, waited in queue for a while dealt with staff member who looked for email and id ,produced same h... See more

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

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No history of asking for reviews

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1.7

All reviews

(1,743)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this company

I love this company! It's crazy how many poor reviews I'm seeing here. They are just a vendor, how terrible can they be? Haha and they are expanding their fulfillment operations.

Every time I've ordered from their website, the items arrived fast and well-packaged. I didn't check if I got the lowest possible price because I didn't care about that. What matters is that they provide great service (eCommerce, mostly in gaming but really all electronics).

25 September 2021
Unprompted review
Rated 5 out of 5 stars

All the best

All the best, a place to find games, to have a nice chat, to make friends. You can also bring your old games back to buy new ones.

24 September 2021
Unprompted review
Rated 1 out of 5 stars

1 ora di waiting room per acquistare…

1 ora di waiting room per acquistare una playstation 5 a 500 euro (finite nei primi 3 minuti), entro e trovo disponibili solo dei bundle a 730 euro che se ti rapinano per strada 1000 euro sei più felice. ridicoli, il bagarinaggio dei negozietti online è più onesto.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Kingston ny always has great customer…

Kingston ny always has great customer service and selection! They got an item delivered to me from another store so I didn't have to pay shipping. They were really busy because it was the christmas season but they went out of their way and cared about my shopping experience. Connor and Lindsay are wonderful!

6 January 2020
Unprompted review
Rated 1 out of 5 stars

Should have given no star

Should have given no star, item bought through click and collect, went to shop after receiving email, waited in queue for a while dealt with staff member who looked for email and id ,produced same he then said I'll have to deal with manager people behind me getting aggressive and annoyed i was then told to go away for a half hour or wait for phone call ,we returned one and a half hours later queued again and had to pick my own item from rack then told i could take my item but no receipt. ...!!item isn't working! !!!! Going back !!! Disgusted about whole experience. .....

27 December 2019
Unprompted review

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