GAIL's Bakery - Islington Reviews 2

TrustScore 3 out of 5

3.1

305-307 Upper Street, N1 2TU London, GB


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Company details

  1. Bakery
  2. Brunch Restaurant
  3. Cafe
  4. Caterer
  5. Coffee Shop
  6. Meal Delivery

Written by the company

Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.


Contact info

  • 305-307 Upper Street, N1 2TU, London, United Kingdom

  • 2072267105

3.1

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 59% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Take pride in your environment!

The tables are filthy with other people's plates and debris left unattended. The service was perfunctory and a little snarky when I asked for a cloth to clean my table.
Shame as the food selection is good.
Clean up!

10 April 2025
Unprompted review
GAIL's Bakery - Islington logo

Reply from GAIL's Bakery - Islington

Hello Barbara, thank you for taking the time to review our bakery. We are sorry to learn we missed the mark during your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss this further. 
https://www.instagram.com/gailsbakery/

Rated 1 out of 5 stars

Gail’s bakery in upper street Islington…

Gail’s bakery in upper street Islington is a disgrace . Paid £8 for coffee and tea . Asked for table to be cleaned . Had used cups, bags and old food on it . No one cleaned it . Asked again we were given a cloth to do it again . Looked around and all empty tables had food and waste on them . Plenty of choices in Upper Street . Go elsewhere

14 February 2025
Unprompted review

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