GAIL's Bakery - Didsbury Reviews 4

TrustScore 2.5 out of 5

2.6

760 Wilmslow Road, M20 2DP Manchester, GB


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Rated 1 out of 5 stars

Awful and very expensive : Total Cost , £16 - Cup tea in paper cup - Chocolate drink - Scone in paper bag without any Butter / jam ( staff member “Says we have none Available” Also cake - Taste lik... See more

Company replied

Rated 1 out of 5 stars

They have very little savouries worth eating.The last two times I have been in they haven’t had avocado on sourdough.I had avocado with chickpea which only had a tiny amount of filling.Small cappuccin... See more

Company replied

Rated 3 out of 5 stars

Disappointed they don't have more healthy options at the counter. All their buns, bagels etc. are white bread.

Company replied

Rated 1 out of 5 stars

Appalling service - over priced- Alex”s bakery is better quality and the service is so much better

Company replied


Company details

  1. Bakery
  2. Brunch Restaurant
  3. Cafe
  4. Caterer
  5. Coffee Shop
  6. Meal Delivery

Written by the company

Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.


Contact info

  • 760 Wilmslow Road, M20 2DP, Manchester, United Kingdom

  • 1613488783

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Replied to 59% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Avoid at All Costs

Awful and very expensive : Total
Cost , £16 - Cup tea in paper cup - Chocolate drink - Scone in paper bag without any Butter / jam ( staff member “Says we have none Available” Also cake - Taste like bog standard supermarket brand . This Cafe needs to give it a new look and improve rapidly as every person seems to get a poor service !!!

28 December 2025
Unprompted review
GAIL's Bakery - Didsbury logo

Reply from GAIL's Bakery - Didsbury

Hello Logan, thank you for taking the time to review our bakery. We are sorry to learn we missed the mark during your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss this further. 

Rated 3 out of 5 stars

Disappointing

Disappointed they don't have more healthy options at the counter. All their buns, bagels etc. are white bread.

17 February 2024
Unprompted review
GAIL's Bakery - Didsbury logo

Reply from GAIL's Bakery - Didsbury

Hello Karina, thank you for your feedback. We are sorry to hear of your disappointment with our sandwiches, and we have made sure to share your note with our bakers for consideration.

Rated 1 out of 5 stars

Didsbury a disappointment They have very little savouries worth…

They have very little savouries worth eating.The last two times I have been in they haven’t had avocado on sourdough.I had avocado with chickpea which only had a tiny amount of filling.Small cappuccino very weak.Was excited when this place opened but has turned out to be a disappointment.

7 December 2023
Unprompted review
GAIL's Bakery - Didsbury logo

Reply from GAIL's Bakery - Didsbury

Hi Joan, thank you for taking the time to share your feedback, although we are sorry to learn you did not enjoy your recent visit to our bakery. Please be assured your comments will be shared with the bakery manager so that we can do better moving forward.

Rated 1 out of 5 stars

Appalling service

Appalling service - over priced- Alex”s bakery is better quality and the service is so much better

17 November 2023
Unprompted review
GAIL's Bakery - Didsbury logo

Reply from GAIL's Bakery - Didsbury

Hi Ruby, thank you for sharing your feedback, although we're sorry to learn about your recent visit to our bakery. We would love the chance to investigate this further. If you are keen, please feel free to reach out to our team via gailsbread.co.uk/contact-us/

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