G24 Reviews 

I parked my car legally on 8th March in the Central Six Retail Car Park, Coventry much as I have been doing once a month on average for probably some 20 years... The car park gives you three hours FREE PARKING. For some reason G24 Ltd have issued me with a "Contractual Parking Charge Notice" stating that I have breached the terms & conditions of the car park. As far as I can see nothing has changed over 20 years and you are still allowed three hours free, I am therefore at a loss to know what terms & conditions I have breached as the car was there properly parked for less than two hours. All the notice ordering me to pay £70 says is that I "parked and left the site"... This is vague and stupid as surely every car that parks there does this??? Maybe this is a scam, but the form looks genuine with two photos of my parked car taken within ten seconds of each other, the second one being of the dashboard but as there are no metres to pay/display a ticket I'm not sure why they bother with the second photo. I will of course not be paying the fine and I'm looking forward to them trying to enforce this notice...

This company, for some unknown reason, delayed sending the parking charge for three weeks, thus leaving me only a few days to pay. Therefore, my cheque was sent the same day the parking charge was received.

My family and I have made many purchases at Wickes. My belief is that G24 is being run by a bunch of greedy, heartless crooks. This opinion is shared by the many many reviews on Trustpilot - that G24 is a scam company. They could have simply installed a pay machine or barrier, but have instead chosen to charge hundreds of pounds.

The car park is never overcrowded, nor are customers prevented from parking. In fact, the site could hold an army platoon. For several years the car park has been free for 90 minutes and I have never exceeded this time frame. Other, elderly and disabled, people obviously use the hospital end of the car park for occasional appointments. Imagine their distress when they receive a charge for £100!

A disgusting company absolute disgrace. I took my daughter to a toby carvery put my registration in on entrance as I was asked. I now have a £100 fine for doing nothing wrong plus £84 admin fee because I used a hire car. So if you hire a car to take your daughter out your not allowed to take them to have lunch

I was parked in cheetham hill reatil park for under 3 hours . I then received a charge saying 2 hours stay. Which is lie as sign post clearly state 180 so were get 120 I took pictures sent appeal refused but I won't be leaving this its absolutely disgusting how company can try scam you. Mean there rules try break own rules by lying saying different to evidence of sign post that clearly all around how do explain that 1

This company cannot be legal.

I have been trying to pay the fine they sent me, but they got my reference number wrong. There is no way to contact them, the phone number was useless as they needed my reference number to put me through (which again was wrong), I tried emailing and going through the website with no answer.

I now have a letter from debt collectors and no way of receiving any help or advice.

Sham of a company i was parked on a Wickes car park, had no idea when you visit a store like this that you even have to pay for parking, the reason i was there that long as i had a consultation for a new kitchen which takes some time. I wont be paying this, even Wickes themselves have said they are disgusting.

Parking fine at Salford Precinct where I parked for ten minutes and signs say free up to three hours. Received a fine of £100, No way to appeal. Outrageous and disgraceful company,

Awful company. Won’t accept my details when trying to appeal against a fine, but put the same details in to pay and you’re straight through. A fine for going to PureGym, which is the car park provided. Should not be allowed in 2024. Disgraceful.

Fully rubbish company, such a stupid peoples are working there!! giving O rating, no customer service!!

My Daughter Parked at Robin Park Retail Park in Wigan to do Christmas shopping.
She didn't know they had reduced the original 4 hours limit to 3 hours (180 minutes) since she was there last.
She overstayed by 28 minutes.
Recieved the notice of a £100 fine reduced to £60 if paid within 28 days. There is a good selection of stores and the nature of Christmas shopping means that you spend a while looking around. There are several good food and drink outlets there where you can get a drink or a bite to eat after shopping, adding more time to your visit. So reducing the time allowed from 4 hours to 3 hours is clearly a trap to catch the unwary shopper. A fine of £100 reduced to £60 is daylight robbery. Who comes up with a figure like that. Reduce it to £20, you'll still make a killing, especially around Christmas.

Parked at sports direct. Went over 23 mins. Had a letter with me driving in n out .displayed blue badge .makes no difference you still only get 2 hours. Even though the badge gives you 3 hours. No consideration for my son who holds the badge suffers with walking far .has to rest in beetween .he suffers with weak bones .scammers in my opion .exscuse my anger. Will not be going there again so sports direct get your finger out and sort this company out .as you use g24 to run your parking area .they will drive customers away from you .

I was 15mins over my stay in a b&m’s store and received two letters asking me to pay £90! I did not think this was justified so have appealed the ticket.
If you ignore it they can take you to a debt collectors & court so always better to respond.
Here is a copy of my letter (taken from
Money saving expert back in 2013) which still works to this day.

Name
Address
Postcode

Date

G24 Ltd
PO BOX 3320
Gerrards Cross
Bucks

SL9 8WT

Dear Sir or Madam,

Ticket number:
Vehicle registration number:

I received a parking ticket on XXXXX but I will not be paying your demand for payment as I was not the driver of the vehicle at the time in question. I am also under no obligation to disclose who was driving the car so please do not contact me again with regards this matter.

In response to you letter dated XXXXX I am advising you once again I was not the driver of the above car at the time the ticket was issued and am therefore not liable to pay your invoice. Please do not contact me with regards this matter. Please be aware I consider your continuous correspondence to be harassment and I will report you to the British Parking Association/ the Security Industry Authority, if you contact me again.

Yours faithfully,

XXXXXX

Dodgy Dodgy Dodgy. Reporting these guys to Trading Standards. Something really not right here. I think its a scam which unfortunately has not yet been caught by the police. Do not pay any fine money to these guys.

Bunch of Criminals. They ask you to write via physical mail just to make it harder. Third-world crooks, this shouldn’t be legal

One star only because you can give zero. Signage for parking is the worst. No one ever answers

Again to continue my experience with G24 - since BW legal which are their debt recovery legals, got in touch asking the payment of £160, I uploaded on their portal the photographs of the machine not working and my receipt from Sports Direct, which would have granted the free entitled parking time. Today BW replied asking more evidence and again suggesting to make the payment ; I phoned as it all doesn’t make sense and I basically got told that doesn’t matter the evidence, they do their client’s interest and will take me to court. They tried to threat and scare people, making you realize it’s easier to just pay, although unfair.
Not my dears,see you in court you scumbags fraudolent companies… along the other hundreds of people did not accept your extortion. I’m curious to see what a sheriff will do once seeing the fraud you place on people.

I would give 0 starts if I could. I got a fine from G24 being parked in my designed parking space (for that I pay monthly) and having the permit parking displayed in the windscreen. Ii was extremely difficult and time consuming to get support over the phone. The worst service I ever got, but I can understand why considering the reviews they have.

Absolute sham of a company, the letter says they offered me the £60 for paying within 14 days for parking over the 60 minutes! Which is fair enough but I was never offered such thing! Obviously no one can get in contact with them to complain and contest, so I have to pay £100 for going over by 15 minutes… No wonder people buy online! Complete and utter scum of the earth.

I paid my £4 car parking fee in Ayr Beresford Terrace by Matalan and Sports Direct by contact less payment. Printer not working. Got letter weeks later saying I hadn't paid. Put reference number into G24s portal surprise surprise it didn't recognise ref number so assumed a scam. Then get debt collectors letter from Trace. Provided them with proof of payment and still not accepted as sufficient evidence. Virgin money very helpful and provided more evidence to the debt collectors to forward to G24 finance team. They won't correspond. Virgin dispute and plastic scam team now on the case. Shocking. Don't park in this car park! Sports Direct apparently on case re hundreds of issues. Local social media jammed with comments. Saw video other day guy made mentioning issues. If I don't get resolution I'm going to TV investigation and local press.

From the security team on the car park to the two assistants at G24 and Clear Park the service was extremely efficient and professional. Understood the circumstances involving my daughter and her work commitment and the machine not operating as expected.