Graham + Sibbald Reviews 

184
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and helpful, often going above and beyond. People highlight the excellent service, noting its efficiency, promptness, and quick response times for reports and appointments. Communication is consistently praised, with people appreciating clear explanations, helpful advice, and being kept informed throughout the process. Reviewers consistently describe the overall experience as easy, stress-free, and highly professional, making potentially complex processes straightforward. Many found the surveyors knowledgeable and reassuring, providing thorough reports and excellent support from start to finish.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Service

Customers consistently report positive experiences with the service, describing it as exceptional,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting efficiency and... See more

Customer service

People report positive experiences with customer service, highlighting the high level of professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Michael Duncan survey my property Valuation was on par with what I assumed I was a busy man that day and even worked around my time schedule. Very helpful in offering advice. Was prompt and v... See more

Company replied

Rated 5 out of 5 stars

Can’t fault Neil Cromarty Inverness branch. Came to survey my parents house for Home Report and discovered they had got Cavity Wall insulation put in! Obviously devastating for me trying to sell prop... See more

Company replied

Rated 5 out of 5 stars

Polite, fair, honest and open when discussing potential issues and causes for concern. The team were polite, our surveyor was polite, respectful to the people around the house and was open about hi... See more

Company replied

Rated 5 out of 5 stars

I recently had a Home Report done on one of our properties by Gosia Kilpatrick. She was very professional throughout her visit. She arrived promptly and was very complimentary about our flat. The dr... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Commercial Agent
  3. Commercial Real Estate Agency
  4. Real Estate Appraiser
  5. Real Estate Surveyor
  6. Surveyor

Written by the company

Graham + Sibbald is one of the UK’s leading property consultancy services. Our success is built upon how we deliver our service; it is a unique combination of being both professional and personable. For professional that means what we deliver: a partner-led service, where we put our client’s needs first; having specialists in every department; providing a full-service offering with connected joined up thinking; with dedicated and diligent people who have the expertise and knowledge that today’s clients demand. For personal that means how we deliver. We truly care about our client's business and see them as part of our extended family: as we do our people. We are passionate about providing the very best advice; responding quickly and promptly with no red tape or hierarchies to hold us back. We listen. We are observant. And we understand. It's no wonder our clients trust us with their business. And that's Graham + Sibbald. We deliver + we care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(184)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top marks!

Graham + Sibbald visited my home yesterday to conduct a Home Report. I'm glad to say it was done with the minimum of fuss. I've also just received the draft report today!
I can't recommend this company enough.
Thanks very much.
Dave Morrison

6 June 2023
Unprompted review
Graham + Sibbald logo

Reply from Graham + Sibbald

Thank you so much for taking the time to leave us a review, Dave! We really appreciate your comments.

Best wishes
Graham + Sibbald

Rated 5 out of 5 stars

Professional service

Thank you so much for getting my home report sorted in such a short period of time. Very professional and appreciated to get my home on the market.

3 May 2022
Unprompted review
Graham + Sibbald logo

Reply from Graham + Sibbald

Thank you so much for taking the time to leave us a review, Amanda! We really appreciate your comments.

Best wishes
Graham + Sibbald

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