I placed an order on Friday 9am via DHL Express from Zaragoza, Spain to Solihull, United Kingdom 2 day delivery but my item just arrived within 30 hours of placing my order, the item is as described b... See more
Company replied
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I placed an order on Sunday and the item was out for delivery less than 2 working days later when shipped from outside the UK. The tracking information was accurate and the trainers were great. Despit... See more
Company replied
It went badly with the delivery company, which didn’t deliver to the item to the indicated address. They didn’t even go to the address, leaving the item at a pickup point. This is not the first time t... See more
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I recently purchased a pair of Futsal Shoes Morelia Sala Elite IN Black-White-Chinese Red from this company and read some of the reviews and obviously I can only comment on my own experience but I fo... See more
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Company details
Written by the company
En Fútbol Emotion nos dedicamos a ofrecer lo mejor en productos de fútbol, convirtiéndonos en una de las tiendas online más reconocidas y especializadas del mercado. Desde nuestro nacimiento en 2001, hemos trabajado con pasión para proporcionar una experiencia única tanto a aficionados como a jugadores profesionales. Contamos con una gran gama de productos que incluyen botas de fútbol, guantes de portero, ropa deportiva, equipaciones oficiales de más de 200 equipos y selecciones, balones y una gran variedad de accesorios, siempre adaptándonos a las necesidades de nuestros clientes. En nuestro catálogo, encontrarás productos de las mejores marcas del sector, con opciones para todo tipo de superficies y niveles de juego, desde principiantes hasta profesionales. Pero no solo nos centramos en la venta de productos, también nos esforzamos por ofrecer un valor añadido a través de nuestro contenido especializado. En nuestro blog y redes sociales compartimos noticias, consejos y análisis detallados para ayudar a nuestros clientes a mejorar su rendimiento y tomar decisiones informadas. También realizamos eventos para juntar a nuestros clientes con sus ídolos tanto en tienda como en los estadios de fútbol como el Santiago Bernabéu, San Siro o el Parque de los Príncipes. de París. Además, disponemos de más de 20 tiendas físicas repartidas por España, Portugal, Italia y muy pronto en Francia. Lo que te permite probar los productos antes de comprarlos. En Fútbol Emotion, nos comprometemos a ofrecer calidad, variedad y un servicio cercano y profesional para todos los amantes del fútbol. ¡Te esperamos!
Contact info
Calle Turiaso, 27. Naves 90-94, 50197, Zaragoza, Spain
- soporte@futbolemotion.com
- futbolemotion.com
3.9
Great
8K reviews
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
Ordered trousers from here to u.k
Ordered trousers from here to u.k. There was a bit of a delay in despatch but they arrived yesterday. Top quality and will complete my nike tech tracksuit as I couldn't find a size medium in the u.k. anyone ordering from here and are in the u.k have a little patience your order will come. Thanks futbol emotion will defo order again.
17 August 2025
Unprompted review
Reply from Fútbol Emotion
Hi Daniel,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team.
Great experience!
Great offers, great products, I found products that I couldn´t find anywhere else and my order was delivered before the expected date, so I´m really happy with the experience.
7 August 2025
Unprompted review
Reply from Fútbol Emotion
Hi Joel,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team.
Reply from Fútbol Emotion
Hi Simão,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team.
Great shoes Great service
My son loves the shoes and the personalisation. There is thought when a customer orders personalisation as we have purchased a coupe of shoes and the location of the personalisation is in different places but perfect for pairs of shoes. responses to customer queries is also great!!
5 August 2025
Unprompted review
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
Operazione nostalgia
Package was delivered much sooner than expected and the outright quality of the soka jerseys is fantastic
6 August 2025
Unprompted review
Reply from Fútbol Emotion
Hi Cristopher,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team.
Top Material and 1day arrival
9 August 2025
Unprompted review
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
I have not yet my parcel.Very slow…
I have not yet my parcel.Very slow process.You must be quicker.Negative experience.
10 August 2025
Unprompted review
Reply from Fútbol Emotion
Hello,
We’re sorry to hear about your experience and we would like to help you. We have tried to get in touch with you to request more information in order to review your case, but we haven’t received a response from you.
If you are still experiencing any issues, please write to us at soporte@futbolemotion.com with your order details, and we’ll be happy to assist you as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
I didn't receive the shirt yet
I bought a football jersey 18 days ago and I didn't receive the shirt yet.
8 August 2025
Unprompted review
Reply from Fútbol Emotion
Hello,
We’re sorry to hear about your experience and we would like to help you. We have tried to get in touch with you to request more information in order to review your case, but we haven’t received a response from you.
If you are still experiencing any issues, please write to us at soporte@futbolemotion.com with your order details, and we’ll be happy to assist you as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
Reply from Fútbol Emotion
Hello,
We are sorry for the experience you’ve had and we would like to help you. We have tried to get in touch with you by requesting more information in order to review your case, but we have not received any response from you.
If you are still experiencing any issues, please write to us at soporte@futbolemotion.com with the details of your order and we will be happy to assist you as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
The lock tooth is bent
The lock tooth is bent, it was bent twice as much, I fixed it a bit but it still didn't work as it should I demand a refund at the company's expense, even though I like you.
And i sended email but noone is chating with me
7 August 2025
Unprompted review
Reply from Fútbol Emotion
Hello,
We’re sorry to hear about your experience and we would like to help you. We have tried to get in touch with you to request more information in order to review your case, but we haven’t received a response from you.
If you are still experiencing any issues, please write to us at soporte@futbolemotion.com with your order details, and we’ll be happy to assist you as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
Top service
All went well and super fast.
It's not the first time I buy from here and, once again, I am satisfied with everything.
1 August 2025
Unprompted review
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
Return great service
I bought my shoes, they arrived in a couple of days. They were a little small, and I returned to the Shop. All very good. Just ordered new bigger ones!
1 August 2025
Unprompted review
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
What made my experience great is the…
What made my experience great is the fact that I got I wanted, the delivery was fast and they were very helpful
24 July 2025
Unprompted review
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
Reply from Fútbol Emotion
Hello,
We’re sorry to hear about your experience and we would like to help you. We have tried to get in touch with you to request more information in order to review your case, but we haven’t received a response from you.
If you are still experiencing any issues, please write to us at soporte@futbolemotion.com with your order details, and we’ll be happy to assist you as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
significant delay between the scheduled…
significant delay between the scheduled delivery date and what actually happened
22 July 2025
Unprompted review
Reply from Fútbol Emotion
Hello,
We are sorry for the experience you’ve had and we would like to help you. We have tried to get in touch with you by requesting more information in order to review your case, but we have not received any response from you.
If you are still experiencing any issues, please write to us at soporte@futbolemotion.com with the details of your order and we will be happy to assist you as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
They made me relive my childhood
They made me relive my childhood. I'd never been able to afford shoes like these, and finding them on your website was wonderful.
I hope own soccer cleats too.
30 July 2025
Unprompted review
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team.
Reply from Fútbol Emotion
Hi there,
Thank you very much for your review!
We are glad that your experience with us has been a good one. We hope to see you back whenever you want at Fútbol Emotion, in any of our shops or on our website.
Greetings from the Fútbol Emotion team
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