Ordered 2 sofa beds in January not received them have emailed them and getting told they are in customs won't refund
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Mine - like so many others - is extremely negative, but there's no point being bitter - what's done is done and I've only lost £46 so it could have been a lot worse.. There are suggestions that the... See more
Ordered goods at the beginning of April and still not arrived. Nobody ever answers the phone (automated message) and no replies to emails either. I tried contacting the company accountant as per the... See more
I have actually been to find the company today, and what do you think - postcode (HG5 9JB) is a small industrial estate which has nothing to do with Furniwork. Spoke to other companies on same compou... See more
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Dishonest Con Artists
Pity there is not a NO STAR Rating.
Should have, and always will check on Trustpilot first next time.
Do not send this company any money because you will defiantly NOT receive your goods.
They will NOT contact you and will ignore all correspondence. Court summons on its way.
TERRIBLE - CAN'T GET HOLD OF ANYONE TO LOCATE MY ITEMS
Same problem as everyone else seems to have had - order placed and money taken, but no order received. I keep trying to get hold of someone but emails are ignored and the phone never answered. DO NOT USE
Scammers and fraudsters, steer clear…
I am only giving them one star because I can't give them zero stars. This company is a fraud. I like so many others before me have been scammed, thank goodness that I paid by PayPal. I ordered a filing cabinet, heard nothing for 2 weeks, contacted them again and was told they would sort it out there was just a delay with the suppliers. What a pity I didn't look at trustpilot before paying. This company is an absolute con. I haven't heard anything from them since asking them to cancel my order and refund my money. There's a surprise!
Same old story
Same old story, I should have checked them before ordering. This is what happens you order the furniture, you pay for the furniture then they don’t deliver, no contact no refund. Thank goodness I paid using PayPal. So DO NOT USE
Avoid, no product no contact!
I have also fallen victim to this company. I emailed them prior to purchase to query something and the response was almost immediate. Bought a chair on the 26/7 and now 22 days later I have heard nothing, despite sending many emails. I have now escalated my case with paypal in the hope of getting a refund.
Scam
Looks like we have also been scammed. My husband sourced this company because it was supposed to be fairly local but as with other people, no delivery, no contact, no explanation. Who is actually processing the card payments and why are companies like these still able to do this? You can look into doing a chargeback via your bank.
Do not order from this company!!!!!!!!!
Ordered cabinets in June all the money upfront paid and as of today no goods. I have been very patient but this runs out when you get no answers and no replies to emails or phone calls. The company seems to have gone into silent mode. If you are reading this from Furniwork Ltd the next step will be small claims court.
Good not delivered after 34 days
Good not delivered after 34 days. Almost no communications.
I ordered a pair of office chairs. After two weeks they had not arrived and I contacted Furniworks. Some days later I received a reply apologising and saying they would sort it out. Two weeks later and still no delivery. I requested a refund and had no reply again. At no point have they contacted my voluntarily to update me, only when I have complained and only then with a long delay.
I should have looked more carefully at their website - there is no phone number and they have no social media accounts. It looks like they don't physically own the goods they supply, it's just a small office in Harrogate run by the directors.
Appalling service.
money taken, no delivery, no replies
I ordered, using paypal. Money was taken, but nothing delivered. No phone number available. I disputed the transaction through paypal. Seller did not reply. I received refund from paypal after many weeks, but BEWARE!
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