Banner for Fuego

Fuego Reviews 1,260

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,087 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and design, finding the shoes comfortable, stylish, and effective for various dance styles and surfaces. Many appreciate the prompt delivery service and the overall positive user experience when ordering. However, some customers experienced issues with the sizing of the shoes, noting that they can run narrow or not fit as expected, leading to returns or exchanges. A few also mentioned slower delivery times in some instances, and a small number of people found the shoes lacked sufficient support or were not precise enough for their dancing needs.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the comfort, style, and versatility of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers praise the shoes for being well-made, sturdy, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

User experience

Reviewers express high satisfaction with the user experience. Customers praise the comfort, flexibility, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been looking for a pair of dancing shoes that will be compatible with all kinds of flooring and this is the one. Regular dancing shoes are kind of fragile when used in the parking lot, this one... See more

Company replied

Rated 5 out of 5 stars

I appreciated the heads up about the new rose gold split soles so I could order early. The arrived promptly and love them! The material will be much easier to keep clean than the canvas ones (which I... See more

Company replied

Rated 5 out of 5 stars

I ordered my first pair and loved them from the start, well built quality shoes. I almost immediately ordered two more pair (high and low-tops) because I knew I'd not only wear them for exercise danc... See more

Company replied

Rated 4 out of 5 stars

Experience and customer service was as expected pretty quickly to resolve my exchange. However the mail delivery time on both occasions were slow (takes long to receive product). As for the shoes it... See more

Company replied


Company details

  1. Shoe Store

Written by the company

Fuego is a global dance-inspired footwear brand with patented dance sneakers worn in 120 countries around the world. Fuego has collaborated with global dance icons including Derek Hough, Jade Chynoweth, and Daniel y Desirée.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love these shoes and brand

Love these shoes and brand! I am so excited to wear them at my next convention!

4 April 2026
Fuego logo

Reply from Fuego

Hi Piper,

Thank you for amazing review! Hope your Fuegos make your next convention even more enjoyable.

— The Fuego Team

Rated 5 out of 5 stars

The best dance shoes I have ever owned

The best dance shoes I have ever owned! I now own the split soles and the low tops.

11 April 2026
Fuego logo

Reply from Fuego

Hi Kelly,

We’re so glad you’re enjoying both styles and finding them a great fit for your dancing. Wishing you many great sessions ahead!

— The Fuego Team

Rated 5 out of 5 stars

Love them!

Ive loved fuegos from day 1. The pink ones are super cute and comfy! And just what I need for dancing

8 April 2026
Fuego logo

Reply from Fuego

Hi Xavia,

Thanks for your love and continued support. Enjoy every moment on the dance floor!

— The Fuego Team

Rated 5 out of 5 stars

Comfortable dancing shoes.

I have been looking for a pair of dancing shoes that will be compatible with all kinds of flooring and this is the one. Regular dancing shoes are kind of fragile when used in the parking lot, this one I can wear from home, get in the parking lot, and get out of the car to the dance floor without changing.

11 April 2026
Fuego logo

Reply from Fuego

Hi Felipe,

We’re glad they’re fitting into your routine so well. Thanks for choosing us to be part of your dance journey!

— The Fuego Team

Rated 5 out of 5 stars

My normal size was too tight return…

My normal size was too tight return was fast and new pair fit just right. great experiance

11 April 2026
Fuego logo

Reply from Fuego

Hi C,

We’re glad the exchange process went smoothly and that your new pair fits just right. Thank you for sharing your experience!

— The Fuego Team

Rated 5 out of 5 stars

This is my third order from Fuego

This is my third order from Fuego. I bought my previous shoes two years ago and have used them for 5 to 7 hours per day since then. I must say that they have performed tremendously well. I discovered that, with the amount of practice I put in, I do need extra cushion and flexibility, and the split sole and the the wedge heel have been exactly what I needed.

11 April 2026
Fuego logo

Reply from Fuego

Hi Justina,

We’re glad the split-sole and wedge are giving you the support and flexibility you need. Thanks for dancing with us, and we're always here if you ever want help selecting your next pair!

— The Fuego Team

Rated 4 out of 5 stars

High-quality, well-made, pretty!

Received the shoes in timely manner.The shoes are pretty and very well-made. You can tell they are high-quality. Wore them once for three hours and got a lot of compliments on them. A bit on the stiff side so I’ve been using a stretcher and wearing them around the house to break them in.

12 April 2026
Fuego logo

Reply from Fuego

Hi SRequa,

We’re glad your Fuegos stood out and that the shoes earned you compliments. Sometimes gently breaking them in can also help improve the feel. We truly appreciate your feedback and support!

— The Fuego Team

Rated 5 out of 5 stars

Gives good cushioning and slide for…

Gives good cushioning and slide for turns, etc.

18 November 2025
Fuego logo

Reply from Fuego

Hi Angie,

We’re glad the cushioning and glide are supporting your movement and making turns easier. Thanks for choosing Fuego!

— The Fuego Team

Rated 3 out of 5 stars

Issue with Discount on additional pairs

I do not think it is fair to limit the choices of buying the 2nd pair of Furgo where 20% discount can be applied. I would like to own two pairs of Fuego but was discouraged by the restriction that I ended up buying only one pair.

10 April 2026
Fuego logo

Reply from Fuego

Hi Jian,

Thank you for your feedback. Our promotions do have specific terms depending on styles and availability, but we recognize that flexibility is important when choosing additional pairs.

We appreciate you sharing this, as it helps us improve how we structure future offers. If you’re still considering a second pair, our team would be happy to help you explore current options or upcoming promotions that may better fit your preferences.

We value your interest in Fuego and hope to make your next purchase an even better experience.

— The Fuego Team

Rated 5 out of 5 stars

Great

Love my new pink dance shoes .Lovely colour .Good fit .Laces a little short
Came promptly
Good communications

3 April 2026
Fuego logo

Reply from Fuego

Hi Helen,

We appreciate your review and are happy to hear you’re loving the Pink Low-top! We'll share your feedback regarding the laces to our team. Enjoy dancing in your Fuegos!

— The Fuego Team

Rated 5 out of 5 stars

1st the delivery was on time

1st the delivery was on time, I was able to wear my shoes with my costume at a line dance event which had a Disney theme. My feet did not hurt at the end of the ball and trust y we dance a lot, in fact my knees even felt good. I love the patient leather look how it blends giving you a dressy look. There were a LOT of Fuego's in the place in a variety of colors. I Love my shoes ❤️

3 April 2026
Fuego logo

Reply from Fuego

Hi Deloris,

We’re so glad your shoes kept you comfortable all night and complemented your look perfectly! Thanks for sharing your experience with us. Enjoy many more nights like this on the dance floor!

— The Fuego Team

Rated 5 out of 5 stars

I’m in love with these shoes

I’m in love with these shoes! I got the new pink pair from the new pink collection, they’re adorable, extremely comfortable, and perfect for a all day wear or to the dance floor. Highly recommend!

31 March 2026
Fuego logo

Reply from Fuego

Hi Alexsandra,

We’re glad the Pink Low-tops are delivering style and all-day comfort for you, on or off the dance floor. Enjoy every moment dancing in them!

— The Fuego Team

Rated 5 out of 5 stars

Great customer service!

I appreciated the heads up about the new rose gold split soles so I could order early. The arrived promptly and love them! The material will be much easier to keep clean than the canvas ones (which I love 💕 too). Comfortable, stylish and a great fit.

21 March 2026
Fuego logo

Reply from Fuego

Hi Tricia,

Thanks so much for your kind words. We’re glad you were able to grab the new release early and even happier that you’re loving the Champagne Split-sole. We appreciate you rocking your Fuegos on the dance floor!

— The Fuego Team

Rated 5 out of 5 stars

Great intro to the Fuego brand

Proactive customer service after a delivery issue, and great product

2 April 2026
Fuego logo

Reply from Fuego

Hi Marie,

We’re glad we could step in and support you when the delivery didn’t go as planned, and that things worked out in the end. Thank you for your feedback and trusting Fuego!

— The Fuego Team

Rated 5 out of 5 stars

Love these shoes

Love these shoes! They're sturdy, have the perfect amount of grip and slide, they're easy to clean. My pivots are cleaner. Wish I hadn't waited so long to get them!

9 April 2026
Fuego logo

Reply from Fuego

Hi Aimi,

We really appreciate you taking the time to share this. It’s great to hear the balance of grip and slide is working well for you. If you ever want help choosing your next pair, feel free to reach out.

— The Fuego Team

Rated 5 out of 5 stars

Shoes look and feel as advertiseddd

The shipment was timely. The box was very impressive. I tried a spin and was able to do it well. The shoes are sturdier made and the colors are just as advertised.

31 March 2026
Fuego logo

Reply from Fuego

Hi Connette,

We’re pleased to hear your Fuegos met your expectations in both quality and performance. If you ever need anything as you continue dancing, we’re here to help. Happy dancing!

— The Fuego Team

Rated 3 out of 5 stars

Need larger sizes

Your shoe was great however you don’t offer my size. If there was a size 15 I would buy it in a heartbeat but sadly I had to return my pair of size 14s

2 April 2026
Fuego logo

Reply from Fuego

Hi Mitchell,

Thank you for your feedback, we’re glad to hear you liked the shoes.

We understand how important it is to have the right size. While our current range for the Low-tops goes up to size 14 Men / 15 Women, we’re actively listening to requests like yours as we look to expand our sizing options in the future.

We appreciate you giving Fuego a try and hope to have a pair that fits you perfectly down the line.

— The Fuego Team

Rated 5 out of 5 stars

Shoes were great!

2 April 2026
Fuego logo

Reply from Fuego

Hi Dylan,

Thank you for your feedback! We’re glad the shoes met your expectations. Enjoy every step on the dance floor!

— The Fuego Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look