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Fuego Reviews 1,284

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,087 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and design, finding the shoes comfortable, stylish, and effective for various dance styles and surfaces. Many appreciate the prompt delivery service and the overall positive user experience when ordering. However, some customers experienced issues with the sizing of the shoes, noting that they can run narrow or not fit as expected, leading to returns or exchanges. A few also mentioned slower delivery times in some instances, and a small number of people found the shoes lacked sufficient support or were not precise enough for their dancing needs.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the comfort, style, and versatility of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers praise the shoes for being well-made, sturdy, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

User experience

Reviewers express high satisfaction with the user experience. Customers praise the comfort, flexibility, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been looking for a pair of dancing shoes that will be compatible with all kinds of flooring and this is the one. Regular dancing shoes are kind of fragile when used in the parking lot, this one... See more

Company replied

Rated 5 out of 5 stars

I appreciated the heads up about the new rose gold split soles so I could order early. The arrived promptly and love them! The material will be much easier to keep clean than the canvas ones (which I... See more

Company replied

Rated 5 out of 5 stars

I ordered my first pair and loved them from the start, well built quality shoes. I almost immediately ordered two more pair (high and low-tops) because I knew I'd not only wear them for exercise danc... See more

Company replied

Rated 4 out of 5 stars

Experience and customer service was as expected pretty quickly to resolve my exchange. However the mail delivery time on both occasions were slow (takes long to receive product). As for the shoes it... See more

Company replied


Company details

  1. Shoe Store

Written by the company

Fuego is a global dance-inspired footwear brand with patented dance sneakers worn in 120 countries around the world. Fuego has collaborated with global dance icons including Derek Hough, Jade Chynoweth, and Daniel y Desirée.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

I was just a little upset that my pink…

I was just a little upset that my pink shoes had stains on them upon taking them out the box. I do still love them anyway!

19 April 2026
Fuego logo

Reply from Fuego

Hi Destiney,

Thank you for your feedback, and we’re sorry to hear your shoes arrived with marks on them. We understand how disappointing that can feel when opening a new pair.

We’re glad to hear you still love the shoes, and our team has reached out directly to look into this further and assist you.

We appreciate your support and hope your Fuegos continue to serve you well on the dance floor.

— The Fuego Team

Rated 5 out of 5 stars

Quality product

Quality product. Prompt delivery

14 April 2026
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Reply from Fuego

Hi Sandy,

We’re so happy you love your Fuego shoes! Thank you for your support!

— The Fuego Team

Rated 5 out of 5 stars

Shoe delivered fast nice light weight…

Shoe delivered fast nice light weight easy to dance in

21 April 2026
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Reply from Fuego

Hi Frank,

It’s great to hear they’re working well for you on the dance floor.
Hope they continue to support smooth and easy movement every time you dance!

— The Fuego Team

Rated 5 out of 5 stars

Outstanding customer service

I had a family emergency and needed to be overseas for months so I couldn’t return my shoes by the original deadline. Fuego was extremely empathetic of the situation and kindly extended the return date. In addition to that, their promptness in replying emails in other occasions as well has been nothing but outstanding. One of the best customer service I encountered in years.

21 April 2026
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Reply from Fuego

Hi Erika,

Thanks for your thoughtful review and for trusting us during a difficult time. We’re glad we could support you with flexibility and timely communication when you needed it most. We are always here when you need us!

— The Fuego Team

Rated 5 out of 5 stars

Ship. Fit. Dance!

Shipping was pretty quick. They fit well. Look super. Great for dancing!

21 April 2026
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Reply from Fuego

Hi Ilo,

We are pleased everything met your expectations. Thank you for your feedback and for rocking your Fuegos!

— The Fuego Team

Rated 5 out of 5 stars

Stylish and comfy!

I love how these sneakers are so stylish and the performance in the sneakers are phenomenal! Will definitely recommend to any and everyone! I also love how comfy they are! I usually dance for like an hour to sometimes two hours and my feet weren’t hurting at all! Definitely a 10/10!

21 April 2026
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Reply from Fuego

Hi Olivia,

Thank you for sharing your experience. We are glad that your Fuegos are keeping up with long dance sessions while staying comfortable and stylish.

We appreciate your recommendation and hope you continue to enjoy them on the dance floor.

— The Fuego Team

Rated 5 out of 5 stars

Comfortable

Comfortable, easy to move in, they make me feel like dancing!

20 April 2026
Fuego logo

Reply from Fuego

Hi Beth,

Thanks for the wonderful review. Enjoy every move on the dance floor!

— The Fuego Team

Rated 4 out of 5 stars

Payment not working

My payment was not going through. I had to try with 3 different cards to finally got the payment accepted. Not sure if this is because my cards are from Mexico. That was the only bad thing about my purchase.

14 April 2026
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Reply from Fuego

Hi Sandra,

Thank you for sharing your experience, and we’re sorry for the trouble during checkout. Sometimes payment issues can occur depending on the card provider or region, but we appreciate your patience in getting it through. Please reach out if we can assist with anything in the future.

— The Fuego Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

20 April 2026
Fuego logo

Reply from Fuego

Hi Ricky,

Thanks for your feedback and for choosing Fuego!

— The Fuego Team

Rated 5 out of 5 stars

Accurate sizing and fast delivery!

Accurate sizing, comfort and quality of the shoe, fast efficient service. I had my shoes 48 hours after I ordered!

12 April 2026
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Reply from Fuego

Hi Stacey,

Thanks for sharing, glad they’re hitting the mark on sizing, comfort, and quality. Enjoy every step in your Fuegos!

— The Fuego Team

Rated 5 out of 5 stars

Great shoes for my dance class

Great shoes for my dance class. They enhance agility and turns. A lot of my dance friends have these.

12 April 2026
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Reply from Fuego

Hi Robert,

We’re glad to hear the shoes are supporting your agility and turns in class. Keep dancing comfortably in your new Fuegos!

— The Fuego Team

Rated 5 out of 5 stars

Shipping times have greatly improved

Shipping times have greatly improved! Quality of products and love all the new colors. Also love that you can wear these shoes outside!! I own 5 pair now!

19 April 2026
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Reply from Fuego

Hi Diana,

We really appreciate your feedback and continued support. Hope every pair keeps finding its way into your favorite dance moments!

— The Fuego Team

Rated 5 out of 5 stars

Refund of return shipping costs and excellent customer service 👍

The order delivered was to small for my feet,
feugo agreed to exchange for a a different style, i returned the order - the next delivery turned out to fit perfectly & I was refunded my return cost in full - very happy & totally satisfied with Fuego Customer service ❤️

31 March 2026
Fuego logo

Reply from Fuego

Hi Michael,

Thank you for sharing your experience. We’re glad the exchange worked out and that everything was resolved to your satisfaction. Hope every dance feels even better in your new Fuegos!

— The Fuego Team

Rated 4 out of 5 stars

It’s pretty comfortable



It’s pretty comfortable, I bought green jade low top because I have bunion, but I wish it comes in a wide size.

29 March 2026
Fuego logo

Reply from Fuego

Hi Nani,

We’re glad you found a pair that works for your needs and hope they continue to feel good while dancing!

— The Fuego Team

Rated 5 out of 5 stars

My new favorite dance shoe

My new favorite dance shoe! Fellow dancers are taking notice and joining the Fuego experience 💕🕺

17 April 2026
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Reply from Fuego

Hi Beverly,

Thanks for your review and for sharing Fuego with others. Hope to see you back for your next pair!

— The Fuego Team

Rated 5 out of 5 stars

So comfortable and danceable

So comfortable and danceable. Love them. Ordering was easy !

17 April 2026
Fuego logo

Reply from Fuego

Hi Marianne,

We’re glad to hear both the comfort and ordering experience met your expectations. Thank you for sharing!

— The Fuego Team

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