Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more
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Zero stars! Fraudulent business practices.
I started a 5 day free trial with Fubo and was charged $58.68 the same day, January 18, 2026. I cancelled the trial in time despite no 'reminder' as stated in the sign-up page and no button to cancel early to avoid charges (this was confirmed by email and later by phone call) but supposedly, an old email from a previous free trial in 2025 was 'reactivated', without warning, without information, without confirmation. That email address was cancelled prior trial ending and the account 'deleted', or so I thought but instead, FUBO obviously keeps such information, does not delete ANY emails if you do not go through extensive Privacy change procedures not ready available online but provided by email after disputing the charges and then it supposedly takes weeks to be deactivated (so the 'account' can be reactivated any time by an innocent user by simply clicking on the app. When the 'old email' was reactivated, there was no information, no activation reminder or anything to warn about any other email used. Also, the supposedly 'manager' of billing services was extremely rude and inappropriate and unwilling to make any attempt to resolve this issue.
I have seen similar complaints already dating back to 2023, I know that others have been charged for such bad business practices. I would like to see same customer protection action against Fubo and that such shady business practices are controlled.
If I could give zero stars I would. I cancelled my subscription, was not charged for November 2025. I thought all was finished until Jan 2nd I saw a charge for More than the original subscription. I cancelled again. The money was taken out of my account on Dec. 31 2025, I saw it on my account Jan 2nd. I cancelled again immediately and was told sorry no refunds. No one in this company cares about anything other than getting money. I am a single grandparent trying to make ends meet. I thought Fubo would be a cheaper option for tv. I was wrong!
Chatting was quick and efficient. But would like the higher in management to know that I urge Fubo to offer the Golf Channel.
I feel that the customer service team was committed with addressing my concerns for my account. Very thoughtful and thorough response and attentive to my concerns.
Conversing with the agent was great.
What isn’t great is the cost of your sports pro package.
I know that people are finding other ways of watching soccer because fubo and dazn are just too expensive!
The service was what I wanted and I will resubscribe in the Fall. I only use it for football season, and it is over except for Super Bowl, which I will watch elsewhere.
Your AI system was not very good. After 60 minutes I gave up! Only to try again 30 minutes later. Eventually I got to talk with A REAL PERSON who was able to help.
Agent was very good in dealing with a situation that was out of her control. Fubo has done the right thing in reducing their cost because of the NBC issue. I really hop they can get the situation resolved before the Superbowl.
They billed us before the free trial ended and made disputing the charge very, very difficult compared to for example YouTube tv … buyer beware … watch carefully
While we could not fix the issue that brought me to the help desk, I appreciate that we exhausted all of the possibilities rather than just giving up.
Questions were answered and refund granted
My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve the issue with NBC very soon, I will be forced to drop Fubo and pick another streaming service. Bob Ostlund
Fubo freezes up on me on a daily basis. I have to go out of the app and back in. Seems like Fubo could do better for the amount of money customers pay for this service!
Garbage service and ridiculously expensive, deserves negative stars
I was having trouble canceling my free trial, before it ended. Customer support took care of it for me and made me feel like I mattered and would be missed. I wish I could afford to have a subscription with them just because of the way they help me out and was very polite about it.
The operator was very helpful. She's directing me towards the process to me reset my password and my new e.mail.
Has anybody else experienced issues when casting? For some reason, casting from my phone to the TV was a stressful experience. It worsened knowing that, if I stayed with Fubo and continued having this experience, I would pay close to $50 for one month and over $73 for this. With ads, too. But when I'm watching from my phone, I have no issues. Overall, not worth it.
Reps were very helpful and friendly
Signed up for Fubo for the teaser rate of $48.99 for the first month, first charge came in at $70.17. The explanation from Fubo customer service was that additional taxes, fees and regional restrictions may apply. Taxes are a fact of life, taxes added $4.19. However there was also a $16.99 sports fee which was not disclosed at signup and was not in any way accepted at signup. Buyer beware, do not sign up for Fubo, nondisclosure of fees is a major red flag. Canceled the subscription. Companies that cannot be honest from the get go don’t deserve my business.
The subscription price was too expensive for the package, I did not see any other options for a less expensive sports package
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