FuboReviews 

8,555
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 532 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the staff for being very kind, knowledgeable, and supportive, often describing their interactions as the best customer service they have ever received. Reviewers appreciate the quick and efficient help from representatives, who make them feel valued and ensure their issues are resolved promptly. However, some people mentioned significant dissatisfaction with the subscription process and pricing, citing misleading offers and unexpected fees that were not disclosed at signup. There are also complaints about the difficulty in canceling subscriptions and concerns about being charged for services after cancellation. A few other people also felt that the service was overpriced, especially given the content offered and issues with live sports availability.

What people talk about most

Customer service

Consumers find customer service to be ambiguous, with many praising the professionalism, competence, and... See more

Service

Reviewers mention ambiguous feedback about service, with some expressing frustration and disappointment,... See more

Subscription

Customers had negative experiences with subscription, citing difficulties in cancellation, unexpected... See more

Staff

People report positive experiences with staff, highlighting that agents are consistently helpful, kind, and... See more

Price

Users describe negative interactions with price, often feeling that the service is overpriced and not... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(8,555)

503 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer Fraud

Zero stars! Fraudulent business practices.
I started a 5 day free trial with Fubo and was charged $58.68 the same day, January 18, 2026. I cancelled the trial in time despite no 'reminder' as stated in the sign-up page and no button to cancel early to avoid charges (this was confirmed by email and later by phone call) but supposedly, an old email from a previous free trial in 2025 was 'reactivated', without warning, without information, without confirmation. That email address was cancelled prior trial ending and the account 'deleted', or so I thought but instead, FUBO obviously keeps such information, does not delete ANY emails if you do not go through extensive Privacy change procedures not ready available online but provided by email after disputing the charges and then it supposedly takes weeks to be deactivated (so the 'account' can be reactivated any time by an innocent user by simply clicking on the app. When the 'old email' was reactivated, there was no information, no activation reminder or anything to warn about any other email used. Also, the supposedly 'manager' of billing services was extremely rude and inappropriate and unwilling to make any attempt to resolve this issue.
I have seen similar complaints already dating back to 2023, I know that others have been charged for such bad business practices. I would like to see same customer protection action against Fubo and that such shady business practices are controlled.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I cancelled my subscription, was not charged for November 2025. I thought all was finished until Jan 2nd I saw a charge for More than the original subscription. I cancelled again. The money was taken out of my account on Dec. 31 2025, I saw it on my account Jan 2nd. I cancelled again immediately and was told sorry no refunds. No one in this company cares about anything other than getting money. I am a single grandparent trying to make ends meet. I thought Fubo would be a cheaper option for tv. I was wrong!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Add the Golf Channel

Chatting was quick and efficient. But would like the higher in management to know that I urge Fubo to offer the Golf Channel.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

Conversing with the agent was great

Conversing with the agent was great.
What isn’t great is the cost of your sports pro package.
I know that people are finding other ways of watching soccer because fubo and dazn are just too expensive!

29 January 2026
Unprompted review
Rated 4 out of 5 stars

Good Fubo Experience

Agent was very good in dealing with a situation that was out of her control. Fubo has done the right thing in reducing their cost because of the NBC issue. I really hop they can get the situation resolved before the Superbowl.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Billed before free trial ended

They billed us before the free trial ended and made disputing the charge very, very difficult compared to for example YouTube tv … buyer beware … watch carefully

24 January 2026
Unprompted review
Rated 5 out of 5 stars

trouble canceling, great customer support

I was having trouble canceling my free trial, before it ended. Customer support took care of it for me and made me feel like I mattered and would be missed. I wish I could afford to have a subscription with them just because of the way they help me out and was very polite about it.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Issues with casting?

Has anybody else experienced issues when casting? For some reason, casting from my phone to the TV was a stressful experience. It worsened knowing that, if I stayed with Fubo and continued having this experience, I would pay close to $50 for one month and over $73 for this. With ads, too. But when I'm watching from my phone, I have no issues. Overall, not worth it.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Signed up for Fubo for the teaser rate…

Signed up for Fubo for the teaser rate of $48.99 for the first month, first charge came in at $70.17. The explanation from Fubo customer service was that additional taxes, fees and regional restrictions may apply. Taxes are a fact of life, taxes added $4.19. However there was also a $16.99 sports fee which was not disclosed at signup and was not in any way accepted at signup. Buyer beware, do not sign up for Fubo, nondisclosure of fees is a major red flag. Canceled the subscription. Companies that cannot be honest from the get go don’t deserve my business.

22 January 2026
Unprompted review

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