FuboReviews 

8,556
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 532 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the staff for being very kind, knowledgeable, and supportive, often describing their interactions as the best customer service they have ever received. Reviewers appreciate the quick and efficient help from representatives, who make them feel valued and ensure their issues are resolved promptly. However, some people mentioned significant dissatisfaction with the subscription process and pricing, citing misleading offers and unexpected fees that were not disclosed at signup. There are also complaints about the difficulty in canceling subscriptions and concerns about being charged for services after cancellation. A few other people also felt that the service was overpriced, especially given the content offered and issues with live sports availability.

What people talk about most

Customer service

Consumers find customer service to be ambiguous, with many praising the professionalism, competence, and... See more

Service

Reviewers mention ambiguous feedback about service, with some expressing frustration and disappointment,... See more

Subscription

Customers had negative experiences with subscription, citing difficulties in cancellation, unexpected... See more

Staff

People report positive experiences with staff, highlighting that agents are consistently helpful, kind, and... See more

Price

Users describe negative interactions with price, often feeling that the service is overpriced and not... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(8,556)

502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't believe their free trial scam!

They were advertising a free week trial, so I thought I'd give it a try. I wasn't impressed, so I cancelled on day 6. They charged me $85 for a month. I complained and asked for refund. They claimed they change the length of their trials all the time, and when I signed up they had changed it to 1 day. Yeah, right... so, if you try their free trial, be sure to cancel in the first 24 hours, no matter how long the trial was that you supposedly signed up for. OR, just avoid them like the scammers that they are.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

It is absolutely appalling for Fubo to…

It is absolutely appalling for Fubo to drop Peacock and thus not offer its customers the ability to watch the Superbowl as well as Winter Olympic coverage. Fubo is no longer a sports specialized programming platform as the Superbowl is the pinnacle of sports. So, do what it takes and bring Peacock back or I will be forced to go to youtubetv.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Updating my credit card for my Fubo subscription

When I contacted Fubo to get help with updating my credit card information, I was routed to AI help (which wasn't much help at all. When I got the AI group to transfer me to a live representative (Marco), he quickly helped me to resolve my credit card update. Everything is now great!!

6 February 2026
Unprompted review
Rated 4 out of 5 stars

Got primarily to watch sports

Got primarily to watch sports. To many issues with live sports. Would lose game or it would pause it. NEVER watched anything on the package I was FORCED to take. I don't follow my local sports teams. This is primary reason for cancelling.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Fubo is a huge scam

Fubo is a huge scam. I did a 5 day free trial for sports and it never even had the games that I wanted to watch. So I cancelled it before the 5 days were up. Then they still decided to charge me $70 for an app I don’t have a subscription for and don’t even use. And they refuse to give the money back.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Going in ring direction

I used to like Fubo many years ago. A lot of stations are gone or they don’t have. The price has gone up and good stations have gone down. They replace them with stations that are probably seldomly watched by people. Picture quality is not the best.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Horrible Horrible

Horrible Horrible Horrible. I wish I could convince anyone to run away from this provider. After charging me for 4 months from an account I did not open, they are UNABLE to refund the money.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

It's a Scam!

I signed up so I could watch the ball drop on nye. I made sure to cancel my subscription right after that, but apparently their auto cancel had an issue. So then I was charged. I tried to keep canceling just like it says in the app, but I guess that cancel button isn't real or it's completely broken and they don't give a crap. So I called. They said they would cancel it themselves right away and issue a refund, which I was grateful for, however, I still haven't seen any of that happen, so now, I will need to get a new card so they can't charge me anymore and go through hell updating everything. Thanks for the extra shit that I now need to do. Go with a different streaming service, one that doesn't scam you into thinking it's canceled and then proceeds to charge you anyway.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

FUBOTV scam

When YouTube TV dropped ESPN, I signed up for a FUBOTV "Three month FREE TRIAL". Cancel at anytime! I cancelled six days later. I received an email from a "cancellation site" called XPENDY stating the CC I used for FUBOTV was charged $14.95 for them to send a certified letter to FUBOTV confirming my cancellation. (I know). It took deep digging to find out who and what XPENDY was. Meanwhile I was charged for two months of service starting the day after I cancelled. I disputed all three charges with my CC company. The charges were reversed then the two FUBO charges added back because FUBO told my CC company I never cancelled. I checked my account and it showed Cancelled. After detailed conversation with FUBO's AI Customer Service (keep the flow going because if you delay even an hour in answering they dump the entire conversation and say they show no previous info) FUBO says they don't use any 3rd party cancellation site and don't know who XPENDY is. I continued to get non-answers! So...a three month Free Trial ended in multiple charges well within the cancellation date. FUBO is a scam!

6 November 2025
Unprompted review
Rated 3 out of 5 stars

misleading

They are very misleading in what they say you can have. They say you have all local sports but when you get your bill they have charge you extra and didn't tell you up front. Then they tell you that you have unlimited screens which is not true because it's actually only when you are all at home on the same wi-fi. But they do not tell you these things upfront.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

7 day trial was 6 days

7 day trial was 6 days. ESPN unlimited never worked properly and wouldn't let me access on anything other than my PC. The channel guide is filled with free channels that clutter up the few things I actually wanted to watch. Why would you flood premium channels with that nonsense? What a terrible service.

31 January 2026
Unprompted review
Rated 4 out of 5 stars

Fubo Needs NBC Coverage

Living in the Seattle area I would like to watch the Super Bowl since the Seattle Seahawks are one of the teams playing in the Super Bowl. However, Fubo does not have NBC (King 5 local) in it's lineup for my area.
What's up with that?

30 January 2026
Unprompted review
Rated 4 out of 5 stars

The website is outdated

The website is outdated. Still says old price . There’s supposed to be a reduction in beginning of January. Bill due February 20 still has the higher price. Confusing what is the price.

30 January 2026
Unprompted review

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