In checking my bank details , I noted that £ had been taken out my account by FShipp. No idea who that was and why ? Still don’t know who or what company trapped me into this but seems it could ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I unknowingly signed up for a subscription with FSHipp.com and didn’t know until I saw £69 taken from my bank account. I googled it and saw that this is a common occurrence and that a call or email co... See more
I had no idea I had been signed up for this service when making a purchase so was surprised to see two subscription payments leave my bank account. I used the contact option to talk to their... See more
I was offered a refund on my shipping. I didn't realise that involved signing up, which I didn't bargain for. I ordered my goods for the first time, and Im awaiting delivery, so cannot comment on the... See more
Company details
Written by the company
Get free shipping on any online order with FShipp! Tired of paying shipping fees on online orders? Get free shipping and start saving money on all online orders, from your favorite shops, thanks to FShipp! Valid for all UK Postcodes
Contact info
United Kingdom
- +442045793323
- help@fshipp.com
- fshipp.com
3.9
Great
821 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 24 hours
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Used a couple of times good service
17 April 2026
Unprompted review
Very easy to use.
Very easy to use.
Various options to customise your purchase.
17 April 2026
Unprompted review
I was inadvertently signed up for this…
I was inadvertently signed up for this but it was quickly resolved and my money returned to me. Thank you
13 April 2026
Unprompted review
Great service thankyou and will…
Great service thankyou and will purchase again
17 April 2026
Unprompted review
I agree with others
I agree with others. Do not get caught. They scammed me too before my friendly team at Barclays picked it up.
I'm in a wheelchair so rely on on-line shopping for a lot .
Their telephone doesnt work and they rely on people not noticing . Yes, I lost £29 and then £69 twice before putting a bank block on them.
17 April 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Easy of trying to claim although I…
Easy of trying to claim although I didn't realise it's a hefty subscription based website.. service...
15 April 2026
Unprompted review
Really happy with how everything turned…
Really happy with how everything turned out. The team handled it quickly and kept me updated the whole way through.
A special thank you to Nancy, who was especially helpful and made the whole process feel easy and stress-free. It really felt like she genuinely cared about getting everything sorted rather than just ticking a box.
Thanks again for the great support!
13 February 2026
Unprompted review
amazing!!
amazing!!! fast delivery and takes care of parcels unlike other places
13 April 2026
Unprompted review
Unauthorized Charges and Refund Request
1 April 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Quick and easy to order,haven't…
Quick and easy to order,haven't received yet but im sure I will enjoy
13 April 2026
Unprompted review
Really easy to purchase stuff from this…
Really easy to purchase stuff from this store and doesn’t take long to get delivered even on standard delivery!
13 April 2026
Unprompted review
Easy to use and a great product
11 April 2026
Unprompted review
I give 5 stars to Nancy and Smantha as…
I give 5 stars to Nancy and Smantha as they dealed with my enquiry in best manner and quickly and they proceeded with refunding me and cancelling my subscription though I don’t know how it accrue and the amount of 19.90 was deducted from my bank account twice but when I contacted ship they responded quickly and refunded me the detected amount
Thanks to Nancy as she comforted me of what’s going and the refund was processing
Thanks to Smantha for quick response even in late time to sort out my enquiry
10 April 2026
Unprompted review
I didn't sign up for this yet I got a…
I didn't sign up for this yet I got a notification of deductions. My luck was the fact that I didn't have enough funds in my account at the time
10 April 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Use a back door approach to taking your…
Use a back door approach to taking your money. Absolutely scam of a company
8 April 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Well done FShipp
Got inadvertently signed up for this! Ordered something on line & for some reason was signed up so an unauthorised payment was as taken from a credit card. However it was as quickly resolved after I contacted the company on line. Full refund given. Full marks to FShipp
1 April 2026
Unprompted review
Didn't want a subscription service it…
Didn't want a subscription service it is not value for money for me
8 April 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
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