Frontier Home Insurance Reviews 

15,154
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the digital platform for being exceptionally intuitive, featuring clear navigation, simple renewal processes, and instant price updates whenever adjustments are made. Many people also deeply appreciate the very affordable and highly competitive premiums that easily compare favorably against other insurance providers in the market. Some reviewers were not happy with unexpected price increases appearing between the initial quote stage and the final checkout process. Consumers also mentioned occasional difficulties regarding website navigation when attempting to complete complex specific policy modifications or even find proper descriptions.

What people talk about most

User experience

People report positive experiences with user experience, highlighting a super slick and intuitive online... See more

Price

Users describe satisfaction with price, noting very reasonable and competitive costs compared to other... See more

Website

Consumers find website to be positive, noting that it is very intuitive and straightforward to navigate.... See more

Subscription

Clients share positive opinions on subscription, consistently highlighting the fast, straightforward, and... See more

Service

Reviewers highlight positive aspects of service, noting that it offers an excellent experience at a good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on custo... See more

Rated 5 out of 5 stars

Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more

Rated 5 out of 5 stars

Frontier Home Insurance offer a very affordable premium which has all of the same key benefits included within the cover as other Insurers but at a more attractive price. The fact that the company ha... See more

Rated 5 out of 5 stars

Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.


Company details

  1. Insurance Agency
  2. Cycle Insurance Company
  3. Gadget Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company

Written by the company

Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.

Frontier - Protect the things you value most

Written by the company

Price promise
We offer customers the best price, both initially and at renewal, and have no hidden costs.
No Administration Fees
Once your policy is set-up there are no fees to update your cover.
Flexibility
24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
Any type of property covered
Houses, Flats, Park Homes and Static Caravans all catered for.
Mix and match on how you use your property
Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(15,154)

2,864 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple and straightforward

Appreciated recieving a postal reminder that my existing policy was due for renewal and simple instructions on how to do so online. The renewal price was competitive when compared with comparison sites. Website login was simple and renewal check and process straightforward. Lovely user friendly website.

22 July 2026
Rated 5 out of 5 stars

Easy to use website

Easy to use website. Like that my equipment and contents of my small home business can be included in cover of household contents for no extra cost.

21 July 2026
Rated 5 out of 5 stars

Policy Amendments

Used help for some more information, which was quick and easy. Amended current policy to include overseas travel and a couple of new items. Very quick and easy.

21 July 2026

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