Fridge Friend Reviews 

1,101
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for significantly extending the freshness of fruits and vegetables, drastically reducing food waste, and effectively eliminating fridge odors. Many appreciate the product's quality and ease of use, often highlighting helpful monthly maintenance reminders. Prompt delivery is also frequently mentioned, with many finding the product excellent value for money due to savings from less spoilage. However, some people were dissatisfied with the product's effectiveness, reporting that their produce did not last longer and describing it as a gimmick. A few other people also felt that they never received their orders, indicating issues with delivery.

What people talk about most

Product

Consumers find the product to be highly effective, with many praising its ability to keep fruits and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction that their fruits and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

Customers had positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,101)

306 reviews in the last 12 months

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Rated 1 out of 5 stars

haven't noticed a difference at all…

haven't noticed a difference at all with our fruit and veg lasting longer

29 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Lach,

As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Insufficient number of Fridge Friends – As you only purchased one unit, it may not be sufficient to manage the ethylene, bacteria, and excess moisture present in your fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Please email me hello@fridgefriend.com.au

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Friends in your Fridge!

Bought my Fridge Friends for the caravan and thought I would test them out in our home fridge first….Great! Fruit and veg are lasting way longer than ever before….needless to say they won’t be leaving to go on holidays in the van….think I’m going to need a few more.
Thank you Fridge Friend you really are my “ friend in the fridge “

6 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Martina,

Thanks for the 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Loved it so much I bought another one…

Loved it so much I bought another one for a friend after I’d already purchased one for myself at Xmas.

6 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Rohan,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

Great product

My only criticism would be the Velcro to hold it to the fridge could be better desgined because it isn't very firm. That is my only criticism because for the job it is designed to do it works really well. Removes odours and keeps food fresher for longer. I will be buying again

25 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Grant,
Thank you for the 4 Star Review and the feedback about the Velcro. We are woking on a solution for that :-)
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

They Work

I was a little sceptical when I found out about Fridge Friend but went ahead after seeing Lifestylepioners suggest them. I got 4 units, 2 for the home and 2 for our caravan. I installed them in my fridge at home and they are working well. No ouders in the fridge and my vegies seem to be lasting longer.
I have not installed them in the van as yet as we unfortunately have not had a break. All in all I am very happy with them.

24 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Kerrie,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I am Very happy with my fridge friend.

I am Very happy with my fridge friend.
it keeps the vegetables much fresher and crisper and they last a lot longer.
You have excelled once again
Thankyou Koh
Rosemary Kett

2 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Rosemary,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It does what they say it does

Fabulous! It does exactly what they say it does. My mulberries last 3weeks! A first for the tropics. So happy. Can't wait to test it in my caravan when I go off grid.

2 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Korina,
Thanks for the 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Vegetables staying fresher for at least a week

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good week to initial "freshness". The Fridge Friend clearly does absorb the "ripening" gas, ethylene. We have yet to try in our 40 l camping fridge (which is why we bought them), but expect great results based on performance in a normal household fridge. Yes, recommended.

22 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Philip,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 2 out of 5 stars

Hasn’t preserved the produce in the…

Hasn’t preserved the produce in the fridge any longer than without it

29 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Sam,

As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Insufficient number of Fridge Friends – As you only purchased one unit, it may not be sufficient to manage the ethylene, bacteria, and excess moisture present in your fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, occasionally we encounter a unit that simply doesn’t perform as it should.

If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.
Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Great product

Being sceptical from purchases not living up to the ‘glossy’ advertising I wasn’t sure about fridge friend though the science behind the concept seemed solid… after using it now for 1 month I’m sold , definitely keeps fruit and veggies fresher longer than before I used the product and there’s a clean odour rather than a melding of food odours. Payment options are great too. Will be purchasing another one soon.

19 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Rebecca,
Thanks for the 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Love My Fridge Friends

Fridge Friends continue to impress me how they extend the life of fruit and vegetables - a recent watermelon lasted perfectly for nearly 2 weeks until eaten

17 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Leigh,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I am so happy with Fridge Friend

I am so happy with Fridge Friend . After almost two months of use. I purchased one for each crisper drawer and have had no limp, wilted or blackened vegetables. They really do help your vegetables last longer and the fridge smells fresher. Highly recommend.

17 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Ann,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

It worked

It worked so I bought some for my children and also for my sister. I normally buy just 1 cucumber and sometimes that 1 cucumber goes soft in the crisper. Now I can buy 2 cucumbers without it going soft. I grow strawberries and generally it goes mouldy before I can eat all the strawberries. Now the strawberries don’t go mouldy but the fridge friend dries it out but I get to eat them all.

16 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Mei,
Thanks for the 5-star review and your generosity in buying Fridge Friends for your family :-)

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

replaced my fridge friend under warranty

replaced my fridge friend under warranty without fuss, now happy with the results of my new fridge friend

16 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Marc,

Thanks for the 5-star review, and it's great to hear that your free replacement Fridge Friend is working for you.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

It works, but you need enough units in a larger fridge

At first I didn't think it was working as I placed 3 in my fridge. Everything was cleaned out including putting only new produce.

However I didn't feel that it made very much difference to the freshness of my produce until I added 1 more Fridge Friend.

Voila! My lettuce was able to last for a week without rotting. It was a nice change to able to enjoy fresher lettuce and fruits before my weekly grocery run.

16 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Pearline,
Thank you for the 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

It hasn't been long since I purchased…

It hasn't been long since I purchased Fridge Friend, but I can say that I am very impressed with it. I have noticed a change in the fruit and vegetables since having them (I got two) in the fridge.

17 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Robyn,

Thanks for the 5-star review. We appreciate your support and the time you took to write this review.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Reliable product with excellent service.

I had been happily using Fridge Friend for approx. 22 months, when I felt it was not working quite as well as it had been, and ordered 2 refills. I then realised that the product is guaranteed for 3 years.
I contacted Jomathan, and was promptly promised a refund (I had already ordered, and paid for the refills). The refunded amount appeared in my account the following day. Excellent, prompt service.

16 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Patricia,

Thank you for taking the time to provide this 5 Star review. We all work very hard at Fridge Friend to help people reduce food waste and the cost of living.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Great product!

We live remote and our fruit and veggies are trucked in , and often begin to go yucky after a couple of days. Fridge Friend works so well, our fruit and veggies are lasting so much longer!

16 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Jo,

Thank you so much for this 5 Star review. it makes all the hard work, worthwhile :-)

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

My fruit & vegetables have stayed fresh…

My fruit & vegetables have stayed fresh for so much longer than before I had the fridge friend. Very impressed that it actually works!

23 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Karen,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

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