Fridge Friend Reviews 

1,102
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for significantly extending the freshness of fruits and vegetables, drastically reducing food waste, and effectively eliminating fridge odors. Many appreciate the product's quality and ease of use, often highlighting helpful monthly maintenance reminders. Prompt delivery is also frequently mentioned, with many finding the product excellent value for money due to savings from less spoilage. However, some people were dissatisfied with the product's effectiveness, reporting that their produce did not last longer and describing it as a gimmick. A few other people also felt that they never received their orders, indicating issues with delivery.

What people talk about most

Product

Consumers find the product to be highly effective, with many praising its ability to keep fruits and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction that their fruits and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

Customers had positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,102)

307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Have a couple in caravan fridge under…

Have a couple in caravan fridge under testing conditions,(hot weather). Longevity of food freshness has improved substantially. So far great.

9 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Di,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

We still haven't used it because it is…

We still haven't used it because it is an effort to completely clean out the fridge.

11 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Alice,

Yep, cleaning the fridge out is a hassle, but well worth going :-)

Thank you for the review.

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Fridge Friend is a smart

Fridge Friend is a smart, well designed organizer that truly maximizes fridge space, durable, easy to clean, and helps keep everything visible and accessible

6 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Autumn,

Thanks for the 5-star review. We really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Real Deal

I was not sure of the actual effectiveness my new of Fridge Friends would be. Now, no smells in my fridge. Money savings as not trying to use up all my fruit and vegetables in 3 days and needing to go back to the shops for supplies and then spending money on additional items I really didn't need. Even better I get a Fridge Friend reminder each month to reset the units.

4 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Lisa,

Thank you so much for the 5 Star review. I also love the term "Rwal Deal", we might use it in our marketing :-)

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

I only put in just before Christmas &…

I only put in just before Christmas & fruit & vegetables left in trays in open areas of fridge are definitely staying fresh for longer, looking good so far 😊

4 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Prue,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

SUPER IMPRESSED!

SUPER IMPRESSED!
We are a family of 6 - I ordered 3 Fridge Friends.
They arrived a day before we left on a holiday to Bali for 10 days.

I decided to put them to the test right away - activated them and popped them into the fridge...and didn't bother to clean the fridge out prior to our trip like I usually do.

After 10 days away ALL of our produce was still fresh!! I was completely shocked and very impressed. Recommending to all of my friends now!

13 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Toni,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

No shriveled up fruit

Fruit is on an open shelf in fridge and is remaining fresh after 2 weeks, no shrivelling up at all

31 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Trina,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Great Service

Great Service
Thanks for the quick and prompt service replacing a faulty fridge friend. I had been using it for 8 months but for some reason the inside contents started to come out. I contacted the company and they replaced it after I sent photos of the damage. I have noticed a big difference with my fridge produce since using fridge friend. I highly recommend

1 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Vivian,

Thanks for the 5-star review. I'm glad we sorted out the leaking unit for you. We really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 1 out of 5 stars

Still not getting the expected results

Still not getting the expected results. Refreshed and bought new produce. I bought celery,tomatoes and cucumber on a Wednesday. Celery was limp by Saturday. Tomatoes and cucumber were soft by the following Monday.
All in all found this product did not work for me.

17 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Mark,

Thank you for another review. As I've previously mentioned to you, every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

If you'd like a free replacement or a full refund, simply email hello@fridgefriend.com.au, and I'll process your request personally.

I’m sorry your Fridge Friends didn’t perform as we both expected, especially given how much they’ve helped over 40,000 other customers.

Cheers, Jonathan, Co-Founder

Rated 5 out of 5 stars

fantastic.

fantastic.

3 October 2025
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Super impressed with the fridge friend

Super impressed with the fridge friend, it works!

24 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Rose,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Fantastic service

Fantastic service, thank you for monthly reminder, I love my fridge friendly food last longer, thank you

27 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Elizabeth,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 4 out of 5 stars

Items appear to stay fresher for longer

I think they are very good but carrots for instance, work better in plastic bags rather than the cotton ones sent. Of course we do not know how fresh the carrots are when bought. Other items stay fresh.

20 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Vicki,

Thank you for your honest feedback. We really appreciate you taking the time.

Cheers
Jonathan

Rated 5 out of 5 stars

So far so good

So far so good. After just a month of using, I feel it’s doing what it’s meant to be doing.

24 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Nicci,
Thanks for the 5-star review. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Can already see the difference.my…

Can already see the difference.my capsicum is as fresh as the day I bought it and watermelon is still fresh,great product highly recommended 👌

25 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Karli,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Love mine so bought them to give away

I loved mine so much I bought them for my daughter. I have no food waste now.

1 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Margaret,
Thank you for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support and generosity.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Does it work?

Does it work? I actually can't tell you! I can only say that we have no rotten fruit or vegetables in our fridge.

17 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Thank you for the review Mark.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Appears to work well so far after a…

Appears to work well so far after a short time of use

25 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Murray,
Thank you for your review. Remember, if you ever have any issues, your Fridge Friends are covered by a 90-day money-back guarantee and a 3-year replacement warranty.
Cheers
Jonathan
Co-Founder

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