Frenchie Wear Reviews 94

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Got my items and as per usual the pillow cases are to die for. I have bought many times from frenchie because their silk pillowcases are the only pillow cases I use. I've stocked up and just waiting f... See more

Rated 1 out of 5 stars

Frenchiewear have more time to put up false ‘positive’ reviews then actually respond to customers emails and dispatch orders... funny how they have disabled their reviews on Facebook. Do not recommend... See more

Company replied

Rated 5 out of 5 stars

FRENCHIE WEAR IS HANDS DOWN AMAZING! Customer service was a 10/10 and very efficient! Postage was super quick! I got the head towel and headband and my god the material is super soft! I didn’t realise... See more

Rated 5 out of 5 stars

My Frenchie is so warm and cosy, seriously my old fibro house is freezing in winter but I barely even need the heater on. I work in civil construction so live in High Viz so as soon as I get home a... See more

Company details

Written by the company

Frenchie, not just a brand but a family.

Our mission at Frenchie is to provide each and every single individual the most optimal comfort one can receive within their own homes. We strive to cultivate a community our customers value and feel apart off. 

At Frenchie we strive to provide maximum quality in all our products and customer services ensuring we provide maximum value to our community.


Contact info

4.1

Great

TrustScore 4 out of 5

94 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Okay so these are like wearing a cloud

Okay so these are like wearing a cloud. I could fall asleep wearing it quite honestly.
So warm and very beautiful, i like things more plain in pattern so i went with a Frenchie over the other brand. You can tell these were well made with quality materials and i look forward to being warm all winter. These are definitely worth it and in my opinion much better priced than the other brands, we bought the family pack and received some beautiful gifts as a thank you from FrenchieWear. Could not thank them enough. Get one!

12 April 2021
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND!

Genuinely such an amazing small business! Their communication is phenomenal, any questions needed to be answered they will answer. Customer service is a 10/10 alongside their quick postage and amazing products! Would highly recommend!!!

11 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product, so soft on my skin and puts me straight to sleep. My hair feels softer than ever waking up on this pillow and my skin is going to be forever grateful.

7 April 2021
Unprompted review
Rated 5 out of 5 stars

BEST INVESTMENT EVER

I’ve had the Frenchie for a while now and I cannot get enough of it. It’s perfect for lazy days and I always get super cold so I feel like it was made for me!! Lol! Cannot recommend ENOUGH! Everyone needs a Frenchie in their life.
I also use their hair turban and makeup headband which always comes in handy post shower and before a night out!! They have become an essential in my every day routine! Love the brand and love the material of all products!

6 April 2021
Unprompted review
Rated 5 out of 5 stars

FRENCHIE WEAR IS HANDS DOWN AMAZING

FRENCHIE WEAR IS HANDS DOWN AMAZING! Customer service was a 10/10 and very efficient! Postage was super quick! I got the head towel and headband and my god the material is super soft! I didn’t realise how much I’ve been missing out on the practicality of this product! No more towels heavy on my head. The colour and logo is super cute which is a bonus 🤩🤩

6 April 2021
Unprompted review
Rated 5 out of 5 stars

Very very happy 😀

Ordered 3 blanket hoodies in the kids size. They arrived two days after I ordered which is record time as I'm not even in the same state! They are beautifully made and very warm looking.

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Better than an Oodie

Ordered a charcoal frenchiewear, for it to arrive in only 2 days!! Amazing fast shipping, great quality and the packaging is so well thought out. Really love this company and it’s worth it! Better than the oodie.

1 October 2020
Unprompted review
Rated 1 out of 5 stars

Lack of customer service, extremely slow processing of orders, wouldn’t recommend

I ordered over 3 weeks in advance for a Father’s Day gift, When I wasn’t updated with shipping in the first week I emailed them and they never replied until I wrote a comment on their Facebook page three weeks later, anyways they got in contact pretty quickly after that. Four weeks later and I still have to wait 7 days for my shipping tracking? I asked for a refund and was told no because it was booked a spot in a courier. When I ordered nothing was sold out, I’ve had packages come faster from the USA! I personally wouldn’t waste my money. The customer service is horrible.

Really not happy, such a crappy experience.
I was offered a fair of free Frenchie socks As an apology.

9 September 2020
Unprompted review
Rated 4 out of 5 stars

AMAZING!!

My order was at first delayed due to a delay in the charcoal hoods, but frenchiewear was kind enough to rectify this with me when I got in contact with them, the quality of the products is absolutely amazing and I use the mask I received every night, I love my Frenchie so much I have even been wearing it to my boyfriends house, would 100% recommend!!

5 September 2020
Unprompted review
Rated 1 out of 5 stars

Don’t trust the ‘good’ my reviews.

My order took over 2 months and no communication with the company whatsoever.

I love how they advertise about their ‘good reviews’ - it’s, because they pick and chose what to trick you into buying; they got rid of their Facebook reviews to hide the bad reviews they were actually getting and my favorite one is getting people to write fake reviews on trustpiolt. Don’t be fooled by it.

4 September 2020
Unprompted review
Rated 1 out of 5 stars

Pathetic.

Pathetic. Don’t update you when ‘dispatched’, or if there are delays. Customer service is just as bad. Stop avoiding customer queries.

30 August 2020
Unprompted review
Frenchie Wear logo

Reply from Frenchie Wear

HI Luna, we are so sorry for this.

COVID 19 has placed an impact on our business due to being a Melbourne Based business in stage 4 however we want to make sure you're satisfied so please email us and we will ensure to make sure you're satisfied with us.

Rated 5 out of 5 stars

Best after a long day of work

Love my Frenchie, my girlfriend surprised me with it and I literally haven’t taken it off !
This with my uggs I don’t want to leave my house. Will definitely be buying one for my Mrs now that she is jealous of me.

Thank you frenchiwear

29 August 2020
Unprompted review
Rated 1 out of 5 stars

a joke of a company

What a joke of a company. Do not recommend. If you do not have stock, you should advise your customers. Not send them on a goose chase.

28 August 2020
Unprompted review
Frenchie Wear logo

Reply from Frenchie Wear

HI Greg, we are so sorry for this.

COVID 19 has placed a impact on our business due to being a Melbourne Based business in stage 4 however we want to make sure you're satisfied so please email us and we will ensure to make sure you're satisfied with us.

Rated 5 out of 5 stars

Frenchies for kids review

Found Frenchiewear whilst on a search for a plush hoodie style for my three girls. Was in love with the pink and white style and the sizing. My girls are 9,7 and 4 and each look perfectly comfortable and they will still have many years of wear in them. Super happy with my purchase and the girls are wearing them as anything occasion wear, lounge, sleep and dare I say out of the house wear!!!! I myself didn't have any issues with shipping as I suspected it would take a few weeks with shipping and covid.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

I love my Frenchie!!

I love my Frenchie!!! When I ordered it the process was amazing and I was getting updates about everything too, legit the best thing I have ever gotten I literally wear it every day it’s the best thing ever

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Love it

Love the frenchie so much, so fluffy and comfy and big.

27 August 2020
Unprompted review
Rated 5 out of 5 stars

I love my frenchie!

I love my frenchie!! It’s so warm and I wear it all day during quarantine!! Best purchase I’ve made, highly recommend!!!

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely love my Frenchie eye mask

Absolutely love my Frenchie eye mask! It’s so soft and so comfortable to wear! The colour is everything, love it! Team at Frenchie are also very helpful, couldn’t recommend this brand enough 💖☁️

27 August 2020
Unprompted review

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