Terrible customer service - bought a sling and returned it and never got my refund. Emailed customer service more than 10 times with no reply. Scam!
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See what reviewers are saying
I placed an order on Friday 9th June 2023 for the grey leopard print sling and satin pouch. The order was processed extremely quickly and was delivered by Royal Mail on Monday 12th June. I had only... See more
Absolutely love my Freerider carrier The big waistband makes this carrier SO much comfier than other ones I've tried. The weight is distributed really well and I never get any back pain with it. It a... See more
Love the original Freerider baby carriers! They had lovely advertising and showed easy ‘how to’ videos. However, I recently went on the website to order for a friend and saw the company has gone sup... See more
Company details
Information provided by various external sources
Maternity essentials for the modern parent. Sustainably produced from the highest quality fabrics with style in mind.
Contact info
United Kingdom
- support@freeriderco.com
- freeriderco.com
Hasn’t replied to negative reviews
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Happy about my new bag and sling!
I have purchased the Charcoal changing bag. It looks exactly like on the picture - the color and the texture are both as expected. I can’t wait to put it to use.
I have also ordered the Almond Sling. The material is beautiful, again, true to color compared to the pictures of it.
I have received the parcel in a couple of days, ordering from Hungary that was a pleasant surprise!
Thank you, Freerider!
Ordered 2 for my soon to be first grandchild in USA
Ordered 2 for my soon to be first grandchild who will be born in the USA , I was very impressed with the ease of use from videos and loved the choice of colours.I shall sent a review again after I hear how my son and daughter in law use them in early January
Sue Soltan
Swansea
I haven’t had the chance to test out my…
I haven’t had the chance to test out my sling due to my baby being in an incubator in NICU, but I have tried it on and absolutely love it! The fabric is amazing quality and so easy to use. I’ll definitely be buying more when my baby is better ♥️
I absolutely love these leggings
I absolutely love these leggings, they are snug on the leg and then hold my bump so nicely. The only reason this review isn't 5* is because I have short legs so I have to roll up the bottom of the leg to stop them falling down. However once I've rolled up the bottom of the leg they feel so good and look fab! I can't wait to see how these leggings support my bump as it grows. I'm so glad to have found supportive leggings just as I was starting to give up on maternity clothes!
Very good sling
Very good sling. Take a couple of trials before getting it right. Comfy and baby loves it
The material is amazing
The material is amazing, i still did not have chance to try it but for sure will be great. Thank you!
Mum backpack
I bought a mum backpack during the Black friday sale. The product is great done really well, useful for a multitasking person and also super cool!
Shipment to Italy took less than one week.
A beautiful, well made wrap
The carrier arrived speedily and was made of a beautiful, long material with an easily marked central label to enable you to quickly identify where the wrap should be placed. It is a beautiful quality and the online videos make it exceptionally easy to learn how to wrap, even if it is your first time. A few practices can make you fairly confident quite quickly. The wrap washes well and the snug is very close and comforting for smaller babies.
However, if your baby is slightly older (mine was 4 and a half months) and has never used a wrap before they can be a little unsettled in it, as it requires the baby to be very close and is a little restrictive for their already quite inquisitive self. It would be very useful for smaller babies or babies already used to being wrapped but if it is your first carrier and your baby is older I wouldn't advise choosing this wrap.
The baby wrap feels so soft
The baby wrap feels so soft, the quality is amazing. Comes with clear instructions on how to use as well. The delivery was extremely fast as well, received it within 2 days
Brilliant customer service
My first item was faulty but Freerider got back to me quickly and resolved the issue without question. I have now received a new item and have had my original item sent back via courier. Freerider were quick to respond to messages and so apologetic to have sent a faulty item. I was really impressed with the service and would definitely order again.
Love my baby sling and changing bag
Love my baby sling and changing bag. Such a cool brand. Plus quick delivery.
Great shopping experience
Easy to order, excellent Black Friday reductions. Quick delivery, quality item and lovely packaging. Something special.
Good material
Good material, breathable, lightweight much easier to pack in my nappy bag. Love the patten aswell
My baby sling gives me so much…
My baby sling gives me so much confidence and happiness when I am wearing it. The material is so strong and allows me to be safe with my baby and fully connected.
Excellent my niece is very impressed…
Excellent my niece is very impressed with the quality & I was impressed with the delivery. Deserves 5 Stars
Comfort and safety in one
The charcoal grey carrier is so convenient to wear and put baby into. I can do it in my own without any help. It is super comfortable and baby feels so close and peaceful. A really great buy.
The tissue is super soft
The tissue is super soft. The bag is huge. All the purchase was great.
I think it is the best !!
I think it is the best !!! The best purchase I have made, and the fabric is perfect.
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