freenet Mobilfunk Reviews 

It was Good experience

I got scammed by freenet 2 times they were calling me and hanging up the phone and charging me for different purposes. I saw today(in my bank account not in freenet app)i am paying since last eight months for some stupid online magazine offer which i never ordered. So, i called them and asked to Stop this immediately and they told me they can't help me by stopping the contract they will contact other department and they will contact me when they have time. And then i need sort it out by myself. I do not recommend to go with freenet. They are sharing your data with within there marketing network and making people fool and charging for the services that people even don't know about it. I will also not extend my contact with freenet. #Banfreenet

I have a huge problem i don’t have any signal hole of the day and i tryed a lot to call customer service but no one answered me and tomorrow is Sunday and i don’t know wat should i do write know

Very good service and price

All is good. Number transfer was very fast, SIM came in few days. For now I do not have problems with signal. Even it is "only" LTE, it works like 5G.

I think i feel with Freenet good IT hast strong Signal and Data

I currently have a contract with another provider and decided to move after finishing my current contract to freenet.
While the agent was filling the forms he asked when is the termination of your current contract and I answered 31st of July. He asked me 31st of 06? And without checking that July is the 7th month of the year I said yes.

So he finalized the contract and after I came home I found out the mistake and went back to the office to ask for correcting the contract.

While I reported the issue less than 6 hours after having the contract and the contract will start in 40 days, they refused to move the starting date of the contract for 1 month.

Such a bad experience before starting the contract.

Absolutely useless company, I requested a one month contract, only to discover 2 months later they opened a rolling contract, despite the fact the letter I received very clearly stated the duration as one month.

After trying to contact them in broken German (they only have a call centre no text based help is available) it doesn't matter how many times you explain it to them, they point blank refuse to accept they were illegally billing you.

Even after you've paid, the bill, they're so unorganised they'll pass your information on to a debt collector, because their bone idle laziness knows no bounds.

The collection company is equally as useless and will argue over the letter in front of you, then hang up.

Very friendly customer service. Dealt with efficiently. Would prefer online chat, as no English option on the connection makes it difficult.

Good experience

Very good service, good products good prices

It will be interesting if the App supports English language.

Freenet has the worst costumer service I ever had to deal with. They overcharge every month, and works as a scam overall with all its products. Be careful.

Freenet hat den schlechtesten Kundenservice, mit dem ich je zu tun hatte. Sie berechnen jeden Monat zu viel und arbeiten mit all ihren Produkten als Betrüger. Seien Sie vorsichtig.

Happy! Helpful!

the worst!!!!!!!!!!! they trick you, overcharge you and never pick up the phone. The extended my contact without my any written confirmation and now they extend it again for 2 years. FYI freenet, lawsuit is coming your way as all these actions are illegal

The worst internet connection and customer service. The internet doesn’t work and when I called them 3 times they just say you should insert the SIM card in a mobile phone but I did it too many times and it didn’t work. It is waste of money!!!!!!!
I don’t recommend this company at all
And when you call them for technical problems they just product some other products!!!!!

Good 100000000

Response to my questions was very prompt and clear..

And my issue were resolved instantly