CHARLIE…. He was really helpful I’ve never book a holiday before, my daughter always does it but he was very patient and explained everything simply im (78). We kept missing each other on returned cal... See more
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Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.
18 Mead Business Centre, SG13 7BJ, Hertford, United Kingdom
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Best travel agent we have had the pleasure working with… talking to a rep who listened to our requirements and got a fantastic vacation package for us. Hands on knowledge of hotels and sound honest information…Thankyou amber…

Reply from Freedom Destinations
Made an enquiry about a holiday late one evening the next day I spoke to amber and with her expertise and guidance me and my partner had booked the holiday with ambers help that we wanted, excellent service provided.

Reply from Freedom Destinations
We used freedom destinations back in 2017 for a month long trip and the whole process was seamless and stress free. They were exceptionally good in meeting our needs, in that we were travelling with 3 children, one of which is autistic. We had a fantastic holiday which was in large, down to them. Everything was covered from flights, hotels/ apartments, transfers, vehicle hire and all that comes with that and much more.
Fast forward to now and we have used them again. Our initial trip for 7 weeks that they helped plan, in a lot of detail, was shelved due to being refused the leave me and my husband needed from work so we went back to the drawing board and Caroline, armed with info around what we wanted, took less than 24 hours to come up with a holiday incorporating all that we wanted whilst also considering our daughters needs. No stress, no fuss, just as seamless as the previous booking. We are now beyond excited for our upcoming trip and whilst it isn’t what we had initially planned and much shorter, it’s every bit as marvellous.
The thing with this company is that they have people who cover specific countries. They have been to them, traveled all around them and so are great at giving recommendations. They equally, will advise against something if they don’t think it suits what you need - that kind of customer service may not be what people want but personally I value it. Anyone can say yes, this is great or that’s lovely but to say actually, I really think you ought to reconsider that plan/ aspect etc for whatever reason is something else. It shows they treat you as individuals, not just another client on a conveyor belt of clients. They want you to have the holiday you want, they won’t just sell you any old crap holiday because it’s easier. They invest their time and their expertise.
They are clear with all relevant information you need as well as pricing. They get some cracking early bird prices too.
Add to this, they are very fast at responding to calls and emails - try getting that from Expedia and similar companies. The consultant who plans/ books and oversees your trip is the same person from start to finish which makes things so much easier. They are good at what they do. I can still remember the name of our consultant from 2017 - that’s how good they are and what great lasting impressions they leave.
I would absolutely recommend this company. In fact, I have done twice in the last week, both of whom are very keen to start their freedom destination journey.
We have used freedom destinations for Australia, North America and Mexico. We will be returning to them in 2029 to book the original 7 week trip we planned when leave won’t be an issue. That will be for Singapore, Bali, Australia, New Zealand and hopefully LA.
If you haven’t used this company, I highly encourage you to do so!

Reply from Freedom Destinations
Only at the booking stage so far, but Megan has been fantastic planning a detailed and complicated multi centre and multi tour trip to Australia touching all four coasts and spanning 38 days.
Nothing was too much trouble with several small re planning processes and Megan's suggestions and upgrades all look superb - she really made the process simple to follow and stress free.
Here's to the holiday matching the planning process!

Reply from Freedom Destinations
Holiday to arrive in October. Caroline has organised all trips,flights,hotels. Been so professional and made the trip to suit what we wanted. 5 stars.

Reply from Freedom Destinations
The help and knowledge of the staff of the holidays they give you to help you choose where to go and stay and cost is great
Have booked many times with freedom Africa and always had good service on all from start to finish of hoilday

Reply from Freedom Destinations
I sent a simple email outlining my wants with regards to a holiday in Thailand. This was promptly followed up by a telephone call from a charming and incredibly helpful lady, called Molly. She has put together what I can only say is an outstanding, amazing holiday with no stress. I will highly recommend going forward. Thank you 👌

Reply from Freedom Destinations
We found Freedom Destinations so easy to use, find and then dealing with.
Alice was our agent who was very helpful and friendly.
So looking forward to our holiday.

Reply from Freedom Destinations
We dealt with Freedom Destinations through Katie who so professional and knowledgeable,took time to explain everything in detail.

Reply from Freedom Destinations
Great service by Megan answering all my questions about trip gave great advice would definitely use this company again

Reply from Freedom Destinations
Fabulous service - listened to my needs and wants - made strong ‘tests’ as to my sincerity and thorough solutions presented.
No hard sell no deadlines - sensible approach and offered to hold flights while fine tuning.

Reply from Freedom Destinations
Courteous staff called back when they said they would. Abbie was very helpful and nothing was to much trouble. She made the whole process very easy.

Reply from Freedom Destinations
I found Freedom to be knowledgable and helpful in planning my journey through to what I hope will be a wonderful holiday that I will remember for the rest of my life.
Prompt communication and replies to email and staff always on hand on the phone.

Reply from Freedom Destinations
Unfortunately, my health has taken a turn for the worse. I contacted Freedom Destinations to discuss the options available for myself and the company. After a few phone calls, we came to an amicable agreement and arranged a far less strenuous holiday. All of this was done on day 1! Now I have a more stress free holiday to look forward to. Well done Nicola and Caroline, a credit to Freedom Destinations

Reply from Freedom Destinations
Ingrid was amazing, managed to incorporate everything we needed for out Kenya/Zanzibar trip. Nothing was too much for her. Would definitely recommend and use again.

Reply from Freedom Destinations
Helpful suggestions when booking & very happy to accommodate and advise on our requests

Reply from Freedom Destinations

Reply from Freedom Destinations
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