Fraser Engines Reviews 

700
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 390 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely helpful, polite, and knowledgeable throughout the entire purchasing process. Consumers note that getting quotes and answers is very fast, making communication smooth and efficient from start to finish. Buyers are also very pleased with the high quality of the parts and reliable engines received. Some reviewers were not happy with customer service, mentioning unprofessional phone interactions and rude staff who occasionally hung up during calls. A few people also felt that certain mechanical details or components required extra effort to resolve upon delivery.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable, polite, and helpful... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Product

Reviewers highlight positive aspects of product quality, noting engines and transmissions run great and are... See more

Service

Consumers find service to be positive, highlighting professional and courteous assistance throughout the... See more

Response time

Reviewers express high satisfaction regarding the prompt response time and efficient customer support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fraser Engines were professional and courteous through the entire purchasing process, I would highly recommend them for a motor purchase . Thanks Durell Smith

Rated 5 out of 5 stars

The company communicates very well and is really prompt on getting right back to you when you ask them a question or you request something from them

Rated 5 out of 5 stars

TJ in sales department was knowledgeable, kind and patient with me. I didn't know what I was doing buying a rebuilt transmission. He was fantastic. Thank you TJ.

Rated 5 out of 5 stars

The first thing I will say about Frazier Engines is their office team is polite, helpful and professional. I had a problem with my transmission, but I did not know if it needed a simple fluid flu... See more


Company details

  1. Auto Parts Manufacturer
  2. Machining Manufacturer

Information provided by various external sources

Engine & transmission rebuilders who service locals at our state-of-the-art auto repair shop & ship engines, transmissions & other parts nationwide since 1961.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

700 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(700)

405 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They had the right engine for my truck…

They had the right engine for my truck and the price was lower than I expected it to be. Hopefully it arrives soon and ill let you know how the install experience goes. Buying it was a breeze but I dont know a single company out there thats not quick to take your money though. Lol! Great people, very knowledgeable staff etc. Will buy another engine soon if this one goes well.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Fast service

This was the only place that had a transmission for my van ready to go. The communication was excellent all the way through, shipping was super fast to my mechanic and core return was easy, just follow the directions. My only complaint could be the quote given in the internet was significantly different than the quote I got on the phone and what I paid, nearly $1000 more when I talked to a rep (not including core charge) however, the warranty is easily probably the best in the business even without the available upgrade. So overall I'm.very pleased.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

So far

So far, so good. Frasier has been prompt at responding to my requests and based on their reputation, I can't imagine anything other than a positive experience with them in the near future.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

These guys are great to work with

These guys are great to work with! Only complaint is when 2 transmissions came up for the Hyundai Genesis we had already established which one is was. When I called to check on the shipment, (twice), the second time he transferred me to shipping and the guy said it hadn’t been sent out cause they didn’t know which transmission it was. I have a phone and they could have called even though it had been established in the beginning. Otherwise, great transmission and no core or core charge! In the car and working great! I would work with them again, but always check if you don’t get an email about the shipping.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

My Transmission

From the very beginning everything went well communication was on point every time and if they didn’t know they would connect me with someone that did know and that’s what I like they stuck with me through the whole process and I would highly recommend Fraser.

15 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look