Fraser Engines Reviews 

699
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 390 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely helpful, polite, and knowledgeable throughout the entire purchasing process. Consumers note that getting quotes and answers is very fast, making communication smooth and efficient from start to finish. Buyers are also very pleased with the high quality of the parts and reliable engines received. Some reviewers were not happy with customer service, mentioning unprofessional phone interactions and rude staff who occasionally hung up during calls. A few people also felt that certain mechanical details or components required extra effort to resolve upon delivery.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable, polite, and helpful... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Product

Reviewers highlight positive aspects of product quality, noting engines and transmissions run great and are... See more

Service

Consumers find service to be positive, highlighting professional and courteous assistance throughout the... See more

Response time

Reviewers express high satisfaction regarding the prompt response time and efficient customer support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fraser Engines were professional and courteous through the entire purchasing process, I would highly recommend them for a motor purchase . Thanks Durell Smith

Rated 5 out of 5 stars

The company communicates very well and is really prompt on getting right back to you when you ask them a question or you request something from them

Rated 5 out of 5 stars

TJ in sales department was knowledgeable, kind and patient with me. I didn't know what I was doing buying a rebuilt transmission. He was fantastic. Thank you TJ.

Rated 5 out of 5 stars

The first thing I will say about Frazier Engines is their office team is polite, helpful and professional. I had a problem with my transmission, but I did not know if it needed a simple fluid flu... See more


Company details

  1. Auto Parts Manufacturer
  2. Machining Manufacturer

Information provided by various external sources

Engine & transmission rebuilders who service locals at our state-of-the-art auto repair shop & ship engines, transmissions & other parts nationwide since 1961.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

699 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(699)

405 reviews in the last 12 months

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Rated 5 out of 5 stars

2015 GMC sierra

Needed a replacement transmission for a 2015 GMC Sierra, so I wasn’t interested in having the same defective torque converter. So I went for an upgraded transmission with a heavy duty torque converter. When I called with questions they answered them quickly and when they didn’t have the information right there they were able to get it and give satisfactory answers. The shipping was quick, no complaints there. They did have a fee attached to the core waver but they told me upfront. Probably should be on the website but that was the only thing that raised an eyebrow. But the fact that they offer a core waver was a good part of me choosing them. Other transmission companies don’t tell you the freight then charge a pretty high price for it. One was over 700.00. I’ve worked with freight companies and I know round about how much they charge for pallets so I wasn’t too happy at that one. So I went with these guys they were reasonable with the upgraded transmission I got. The shop just finished and didn’t say there was any issues they’re just doing a leak test and it’s good to go.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

3.0 oh no to 3.0 hero’s!!!!

The sales team was super friendly and helpful got me taken care of very quickly, I got the motor delivered within 3 days of payment and it is running like a top. Customer service team was able to clearly explain and assisted with core return and I would recommend them for sure!!! Thank you very much!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Fraser…

I had a great experience with Fraser Engines. The team was professional, knowledgeable, and helpful throughout the entire process. They took the time to answer my questions, explain my options, and make sure I felt confident in my purchase.

The engine arrived as promised and was well-packaged. The quality exceeded my expectations, and the installation process went smoothly. Since getting everything up and running, the engine has performed reliably and efficiently.

What stood out most was the excellent customer service and commitment to customer satisfaction. I would definitely recommend Fraser Engines to anyone looking for a dependable engine and a company that stands behind its products.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

The engine came in and the timing was…

The engine came in and the timing was completely off, my tech had to spend half the day resetting the timing, when I called in to speak to a supervisor an Italian guy told me he didn’t care how many engines we purchased, the only tech support we could get was from the warranty dept, and proceeded to hang up on me for the 3rd time.
This is completely unacceptable and my company will never ever purchase from this company again. Terrible experience terrible product. I would stay away from this company completely.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

My engine came complete.

My engine came complete. The shop that did the engine swap didn't have to take anything off my old engine. It saved me a lot of money and I have complete new engine. Very happy with the engine I purchased.

15 May 2026
Unprompted review

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