Great customer service in regards to initial purchase which had a battery not able to hold charge. Fully explained refund process as well as assisting with questions along the way. New purchase has... See more
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Premium Refurbished iPhones 🚀 Why? Eighty percent of the carbon footprint of a smartphone occurs during production. When you buy refurb ... there is no production. Better for the planet 🌏 Better for your wallet. Frankly, it just makes sense!
Little Collins Street , 3004, Melbourne, Australia
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the speediness of getting my phone and the lovely gift

Reply from Frank Mobile
My iPhone 13 Pro Max in mint condition was exactly as described and only took 3 days to be delivered. Having flexible payment options offered like Afterpay also made for a positive experience. I would recommend Frank Mobile to anyone looking for an alternative, affordable and sustainable way to purchase a new device.

Reply from Frank Mobile
quick delivery and phone was such good quality! (i got great condition and nothings wrong with it)

Reply from Frank Mobile
Very impressed with this company. The phone I ordered - Galaxy S20 FE 5G - certainly was in "mint" condition, well priced and the speedy delivery was much appreciated. I am very pleased with my purchase.

Reply from Frank Mobile
As a pensioner I was specially pleased to be able to upgrade my mobile phone at a sensible price, let alone all the eco benefits and 12 month warranty! The linen tea towel bonus gift was a lovely personal touch...
Love my 'new' Samsung S9 and Frank's prompt delivery. Highly recommend this refurb service.

Reply from Frank Mobile
Ordered an iPhone 11 ‘great’ condition. It was delivered super quick, came in cute eco friendly packaging. The phone is absolutely perfect, like new, 100% max battery capacity.
So happy with this. Thanks guys!

Reply from Frank Mobile
Nice phone , had delivery trouble , not franks fault tho. In saying that it would have been nice to know 3 weeks after iPhone 11 purchase , I could have purchased iPhone 12 for $50 extra . If I’d known I would have waited the 3 weeks

Reply from Frank Mobile
Sick phone,
Went from iPhone SE (2020) to IPhone 12 Pro. Wicked quality camera and battery life is way better than I expected. Got a “Good” quality phone and got an “excellent/ex-demo” quality phone.

Reply from Frank Mobile
Delivery was fast and the service was excellent would highly recommend

Reply from Frank Mobile
I was sent a region-locked phone which I could not use, and had to send back. This arrived on 22nd March. Communication was very difficult - the WhatsApp link on FB does not work. When we finally got though to them, they arranged to send me a replacement phone - they then sent me an iPhone and it was supposed to be a Samsung. I waited then for confirmation about another replacement but none could be found - at no stage was I offered to upgrade to another phone, to simply get a phone to me - that whole process took two weeks. I sent back BOTH phones a week ago exactly (and emailed them with the AusPost receipts and tracking numbers) and have yet to receive my full refund as promised. It is now 10th April and I do not have either a phone nor a refund yet. Deal with Frank mobile at your own risk.

Reply from Frank Mobile
Super fast delivery & no fuss ordering. Phone is great value & in great shape - perfect for someone who doesn’t have ooodles of money to spend on a phone, but can still have something really nice & functional!

Reply from Frank Mobile
I'm glad I purchased my S22 Ultra from Frank mobile. Delivery was fast and the phone received was definitely as expected - I ordered a mint condition model and that is exactly what I got!
Will definitely buy my next phone from Frank Mobile.
Geoff

Reply from Frank Mobile
My husband wanted me to buy a new one as he was very sceptical, but I am happy with my purchase. It took me awhile to set up everything and I finally got my tones sorted. So happy, glad to recommend your firm to anyone. Thank you.

Reply from Frank Mobile
Fast service, exactly as described. Very happy with my purchase from Frank mobile. Thank you!

Reply from Frank Mobile
Awesome price for the phone and delivery was super fast overall I would recommend this place to anyone who wants a mobile phone

Reply from Frank Mobile
Happy with the 11 pro I just bougt.
I am not missing the 8 pro plus size. The 11 pro is nice in my hand. The transfer from old to new phone took a bit but was relatively easy. I am happy with the no nonsense attitude of FRANK. I recommend them to my family and friends.

Reply from Frank Mobile
great phone super quick delivery excellent
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