Frames consistently provide an excellent service. On occasions when I have got dimensions wrong they have readily adjusted without any difficulty. Their frames and mounts are always well packaged and... See more
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Review summary
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Excellent service! The frame fitted perfectly & the backing tape gave it a professional finish - worth the extra cost. The acrylic glass is undetectable from real glass both close up & from a distance... See more
Company replied
I recently purchased 2 made-to-measure frames from frames.co.uk, one including a mount and acrylic glazing. The frames only took about 2 weeks to arrive and I was very impressed with how well t... See more
This is my fourth frame purchase from the company and they have consistently produced perfectly sized (to the mm) good quality frames as described on their website ( which is fun to use). Price is com... See more
Company replied
Company details
Information provided by various external sources
Frames.co.uk are one of the UK's leading manufacturers of made to measure picture frames. Customers can enter the size of their artwork and choose from thousands of different frame and mount combinations at up to 55% off highstreet prices. Trading for over 23 years, their experienced picture framers are able to manufacture and deliver frames as quick as next day to the UK and Europe. The company accepts payments via all major credit and debit cards and also offers payments through PayPal and PayPal Credit.
Fast Delivery to UK & Europe From Free
Free next day delivery to England & Wales when you spend over £50.
There are no delivery costs to England & Wales when you spend over £50.00. There are no delivery costs to Europe when you spend over £75.00. Some postcodes are excluded, see https://www.frames.co.uk for full terms and conditions.
Contact info
58 Ashfield Road, M33 7DT, Manchester, United Kingdom
- 0871 288 7602
- sales@frames.co.uk
- frames.co.uk
4.8
Excellent
47K reviews
Asks customers to review
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery took over 2 weeks and was…
Delivery took over 2 weeks and was missing the wall hanging kit plus mark on the white boarder supplied.
I have emailed customer team and awaiting a reply
21 September 2026
Reply from Frames.co.uk
Hello, Thank You for your feedback. We are sorry to hear about your experience. We have issued a New mount and wall hanging Kit free of charge.
Regarding the delivery. We sent your order within our 10 working day lead time with next day delivery. Our courier Proceeded to delay your parcel by a further week before delivering, This was out of our hands. We are in contact with them and trying to make sure this does not happen in the future.
Frames.co.uk
Excellent
Quick turnaround. Packing very good. Quality skilled crafting. Good pricing. Thanks
22 September 2026
Very helpful service.
15 September 2026
A great experience, start to finish
I ordered a bespoke size frame. It arrived in good time, was exactly the right size and great quality. I would have no hesitation using Frames.co.uk again, a very good experience.
21 September 2026
Reply from Frames.co.uk
We are glad you enjoyed your experience with our service. Thank you very much for your wonderful feedback. We look forward to serving you again in the future.
Frames.co.uk
Reply from Frames.co.uk
Thank you for your review, we are delighted to hear that you are happy with our excellent service. We look forward to serving you again soon.
Frames.co.uk
Frames produced exactly what was…
Frames produced exactly what was ordered, a quality product at a reasonable price.
22 September 2026
Reply from Frames.co.uk
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your item arrived just as expected.
Frames.co.uk
Reply from Frames.co.uk
We are glad you enjoyed your experience with our service. Thank you for taking the time to share your positive feedback with us!
Frames.co.uk
The frame was of excellent quality.
15 September 2026
Reply from Frames.co.uk
We are so glad you enjoyed the great craftsmanship of your new item. Thank you for sharing your feedback with us!
Frames.co.uk
Good service and attention to detail
Good service and attention to detail. Solidly packaged.
14 September 2026
Great Frames
Great service again. The frames are great and have a good selection of optional features. I have ordered from this company a few times now. Would recommend them.
21 September 2026
Really good quality for a very…
Really good quality for a very reasonable price. Worth the wait for delivery s they were made to order and not a standard size. Wil be back for more when we next need a very nice frame.
21 September 2026
Easy to order bespoke frames and…
Easy to order bespoke frames and mounts, delivered in a timely way, good quality
21 September 2026
Beautiful frames at a very reasonable…
Beautiful frames at a very reasonable price. The website is easy to navigate and order from. The two frames I ordered arrived promptly and were really well packaged. This is the second time I've used Frames.co.uk and I would use them again and recommend their excellent service.
21 September 2026
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