Fragranza UK Reviews 

309
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably affordable prices, the wide selection of quality fragrances, and the exceptionally swift delivery service provided. Many consumers note that items always arrive securely packed, perfectly matching online descriptions and providing fantastic overall value for money. Reviewers consistently mention how remarkably easy the website is to navigate when placing new orders. Some people were dissatisfied with long shipping times or experienced frustrating delays in receiving their requested orders. A few reviewers also mentioned encountering unexpected product issues or minor defects upon opening their packages.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting very fast shipping and... See more

Product

Customers consistently note positive experiences with product, highlighting genuine items that match their... See more

Price

Consumers find prices to be extremely reasonable and affordable, often noting that costs are significantly... See more

Order

People report ambiguous experiences with order, noting that while placing items is easy and delivery can be... See more

Service

Users describe positive interactions with service, highlighting efficient, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company came up on website while searching for some mens aftershave, very reasonable prices. Received the item but when I opened it I realised i had ordered the wrong one . I contacted them and th... See more

Rated 5 out of 5 stars

Very fast delivery. The whole process of transaction is smooth and easy. Will definitely do business again with your company in future. Well done!

Rated 5 out of 5 stars

Easy order placement. Good communications with the company. Genuine product. Excellent delivery. Very good price for this quality aftershave. All round good service. Will use this company again.

Rated 5 out of 5 stars

Absolutely amazing! I am blown away by Fragranza UK. Brilliant, efficient, professional & friendly service. My delivery was very swift. Price I paid too was extremely reasonable. I will be a repeat... See more


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Hair Product Store

Written by the company

At Fragranza UK we offer wide range of women & men perfumes, fragrances, cosmetics & beauty products at honest prices. We house leading Brands such as Gucci, Parada, Hugo Boss, Calvin Klein and many more . We also offer range of celebrity fragrances such as David Beckham , Britney spear,Beyonce, Katy Perry, Rihanna.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(309)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth a look

Fast delivery well packaged great prices good choice of product's i would highly recommend Fragranze UK to everyone 10/10

16 March 2023
Rated 5 out of 5 stars

I bought Tom Ford F Fabulous 1000ml ……

I bought Tom Ford F Fabulous 1000ml … £860 , didn’t smell like my genuine TF , I’ve contacted them I was concerned they will not answer, but was good communication straight away …sent it back and they refunded fast in full
Thank you

2 March 2023
Rated 1 out of 5 stars

FAKE

I ordered 100 ml 24Faubourg EDP by Hermes. It was fake, it didn't even smell like the EDT. I have used this for over 10 years. I know how it smells and how it smells on me.I had tried John Lewis,Selfridges, Harrows, Harvey Nichols. None of them had any in stocks. I phoned Hermes Paris, they said it was out of stock. I thought I was ordering from Fragrantica, my fault there. Don't part with your cash people. If top London department stores in Oxford Street, Kensington and Knightsbridge can't get hold of any and Hermes Paris have said it's out of stock, the chances have to be that it's fake or so far out of date that it's unrecognisable.

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Great price, fast delivery - very happy customer

Similar to the other reviews, I was a little skeptical of this site initially but after checking on here, decided to place an order. It arrived really quick, was competitively priced compared to other sites, and packaged really well! Will order from Fragranza again.

26 February 2023
Unprompted review
Rated 5 out of 5 stars

I was skeptical tbh but I’m super happy now

I was skeptical of this site tbh but I’m very happy to have received my items. They are authentic, the OPI nail varnish I got had the seal on it. All items arrived within a week as promised, and they even fulfilled a last minute shipping request for me after I placed my order. Will definitely be using them again when I catch a good bargain.

25 February 2023
Rated 4 out of 5 stars

Good customer service response

Following some communication issues from the customer services section of the Fraganza website I have been impressed with the response. So updated positive feedback to reflect that

31 January 2023
Unprompted review
Fragranza UK logo

Reply from Fragranza UK

Hi Ash amirahmadi,
First of all we apologise for the late reply , you placed order over weekend 29/01/2023 , we processed your order on Monday and posted it. You should have tracking confirmation email from us and also from Royal Mail. We cant share the tracking details here but we can send you another email with all tracking details. Royal Mail tracking showing the item is due to delivered on 02/02/2023, also just to let you know we have not received any email from you about your enquiry on our customer support email hello@fragranza.uk, if we would have received it we would have replied back to you. Lastly, we are not scam if we were scam then we wouldn’t have so many out standing reviews.
Thanks

Rated 5 out of 5 stars

Was very skeptical about buying from…

Was very skeptical about buying from this website as I’ve never heard of them before and prices are cheaper than other websites. I ordered a Fenty beauty blush that is out of stock everywhere- Took the risk and I’m a very happy customer! Ordered Friday, delivered Monday! Super happy! Will definitely be buying from them again! Thank you Fragranza

30 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look