Fragranza UK Reviews 

I am very unhappy with the produc, and I have already emailed you, but have received no reply. The product is a grren colour and presumably out of date. I would like to know how you do returns, as I need to return this product and receive my refund. Thank you.

Excellent service. My order arrived 3 days after placing it.

Ordered through Fragranza for the first time. Reasonable prices. Delivery went smooth. Would use it again.

Fast delivery. Good service. Thank you

First time using this site. Cost was good service/delivery prompt. Package arrived intact.

The perfume I purchased does not smell authentic.

I've ordered from Fragranza a few times now, always very quick delivery, good communication and VERY reasonably priced too, what's not to like !!!

Fast delivery, excellent packaging and generally excellent

A product I struggled to find elsewhere. Great value, fast and efficient delivery.

I was satisfied that my order wasn’t damaged in anyway, packaging was too my satisfactory. Condition new as advertised I have no complaints.

I didn’t get a dispatch update for over 24 hours and was starting to get a bit twitchy as the price seemed too good to be true at 60% of the RRP and I was unable to make contact with anyone at Fragranza to check when it was being dispatched as it was needed for a gift. But no need to worry, all was good, a dispatch notification came through on the second day and the fragrance arrived two days later by Royal Mail, all genuine and my husband was extremely pleased with his birthday present. Only thing I would say is that the email address on the website customerservices@ wasn’t working as my email bounced back and the live chat didn’t seem to be manned either which added to my concerns, so maybe that’s something they could address. I did manage to send an email to hello@ but nobody replied, but as the order was then dispatched and tracking info provided I was no longer concerned.

Ordered product with 48 hour delivery slot. Delivery was delayed due to bank holiday (which wasn't stated on there website. Eventually parcel turned up 1 week after bank holiday date. Not impressed.

Good pricing for the Aveda shampoo I brought versus other retails, received product in a good timeframe as well. Will shop here again.

Easy and efficient to get what I needed. 5 stars

Genuine products and great price and quick delivery
Will be ordering soon

Great product and no problems with delivery

Good choice of products, website easy to use and items delivered quickly. Highly recommended

Great prdocht fast and efficient delivery at the best price

My order came very well packed, it also came quickly, and it was exactly as expected, I have not ordered from you before, but I will definitely order again, thank you so much Patricia X

To be honest I was very suspicious with this website as I never heard and I was not expecting to get a so good service. The whole process was easy and my order arrived earlier than they promised. So, I had a really good experience with this company! Well done!