Avoid this - it's either a scam or a company that's on the way out and has no intention of fulfilling its orders. I ordered a fitness tracker for my son's birthday and despite taking my money and send... See more
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See what reviewers are saying
I bought a fourfit fitness tracker for my son for Christmas. It wasn't very good so I tried to send it back. The online return process doesn't work. And it's impossible to contact the company, as a... See more
Order a Mini watch as a Christmas present for a child and it turned out to be the worst present ever. The watch does not connect to any phones I tried and the app “Lefun Health” randomly go into “test... See more
Disaster of a company. Bought a watch for my daughter's Christmas gift, it wasn't suitable when it arrived so I've tried every method under the sun to arrange a return and refund but no success. Em... See more
Company details
Information provided by various external sources
The FourFit tracker range helping you reach your health and fitness goals.There’s now a Fourfit for all the family. #GetFourFit www.four.fit
Contact info
Sheffield, United Kingdom
- support@four.fit
- four.fit
Instruction manual
I received the fourfit mini 2 today for my son. there are no instructions at all. How am i supposed to know how to charge it, sync it with my phone and operate the functions?
Should there be an instruction manual, or is there something i can download?
9 December 2020
Unprompted review
Reply from FourFit
Thanks for your review. We’re sorry to hear the instructions were missing. If you could email the team support@four.fit they can assist you with setup and send you an e-manual.
I ordered a watch a week ago
I ordered a watch a week ago. It says that it’s been shipped, but when I go to Royal Mail to track it, it say it’s waiting for the item to get to them... How long will that take? Also, when I went on the site it said order before some hour, I think it was 2-3-4pm, not sure, and you’ll receive the item the next day??
7 December 2020
Unprompted review
Waiting for watch still...
Waiting for watch still.... Tracking says it has been shipped but royal mail says waiting to receive....
Edit, 4 days later. Still no watch....
Edit, item now received, Royal mail then decide to deliver to wrong address but can't blame fourfit for that. Item seem OK. They had to wait for packaging to come in for items. Fair enough. My suggestion to you is to not send out the Royal mail tracking until the item has left the building, also change your shipping time on the website as this too caused me concerns. But regardless of other bad reviews I have received my watch. They are legit.
Additional edit.
Sent the watch back due to getting it late, received my refund. All good.
6 December 2020
Unprompted review
Reply from FourFit
Thank you for your review. We do apologise on behalf of the courier the item was delivered to the incorrect address. Thank you for letting us know it did turn up safely.
Faulty watch
I ordered 2 watches, 1 works fine the other is faulty. I have followed all the relevant instructions fourfit sent to me, I sent them a video as evidence the watch is faulty and will not turn on. Since asking for the watch to be replaced they have failed to reply and I am now left with a faulty watch that won't turn on.
**edit, they have now contacted me to arrange a replacement, I will update the review once I receive the replacement **
3 December 2020
Unprompted review
Reply from FourFit
Thanks for your review.
We’re sorry to hear of the issues with one of your items.
Correspondence shows you were responded to within 24 hours and a replacement was arranged for you.
Instructions lettering so tiny had…
Instructions lettering so tiny had difficulty reading it still trying to figure it out!
1 December 2020
Reply from FourFit
Thank you for your review. If you require any support please email the team at support@four.fit
I ordered weeks ago and am still…
I ordered weeks ago and am still waiting for it to arrive 😞
24 November 2020
The watch took longer to arrive but…
The watch took longer to arrive but fourfit refunded the delivery cost and their customer service was fantastic. The watch itself is better than my daughter could have imagined. It's a thumbs up from us.
24 November 2020
Reply from FourFit
Thanks so much for your review.
I spent 2 days trying to sync the watch…
I spent 2 days trying to sync the watch to my phone and it just wasn't working so had to return it so for that reason I am giving it 2 stars
24 November 2020
Reply from FourFit
Thank you for your review.
We’re sorry to hear of your trouble setting up.
Best Wishes
Review Team
Very helpful
I ordered the first with my eldest grandson 9yrs and once it arrived I read all the details but being a bit of a technophobe I couldn’t see if it actually told the time! So I emailed you and a prompt reply confirmed this so I ordered a second one for my youngest grandson 7yrs. Perfect for both thank you.
21 November 2020
Reply from FourFit
Thanks so much for your review.
Accepted the order
Accepted the order - advised delivery 2 - 3 days. 2 weeks later, no apology, curt email cant supply a refund has been actioned.
15 November 2020
Reply from FourFit
Thank you for your review.
We are sorry we were unable to deliver the products ordered due to stock shortages.
Delivery option chosen was standard shipping at 5-7 working days and the order was cancelled and fully refunded within this time-frame.
We send our sincere apologises for any upset or inconvenience caused by the cancellation of this order.
Kind Regards
Review Team
I still haven’t received the item so…
I still haven’t received the item so can’t rate it
11 November 2020
Reply from FourFit
Thank you for your review.
Your order has been fulfilled and tracking information has been emailed to the one provided on the order.
Kind Regards
Review Team
Very good product and great customer…
Very good product and great customer service. Highly recommended.
1 November 2020
Reply from FourFit
Thank you for your review.
DO NOT ORDER.
Awful company. DO NOT BUY!!
I order a fourfit, never arrived so they sent me out another one. Finally arrived and it didn't work. When I emailed them for a refund they told me I can't get one as I had brought it 30 days ago. Even though I only received the watch 4 days ago. Was told they would fix it.. they haven't replied to any emails since. so I'm left with a broken watch. DO NOT BUY FROM THIS COMPANY!!
29 October 2020
Unprompted review
Reply from FourFit
Thank you for your review.
We have requested your order details via the 'Find Reviewer' on Trust Pilot.
If you could please respond at your earliest convenience this can be looked into for you.
Best Wishes
Review Team
Purchased this for my granddaughters…
Purchased this for my granddaughters Christmas so can’t comment on how it actually works.Service was good and looks robust enough.hope she will enjoy it.
28 October 2020
Reply from FourFit
Thank you for your review.
Really awful company I wouldn't…
Really awful company I wouldn't recommend them at all and the watch was rubbish too. Still awaiting my refund.
22 October 2020
Unprompted review
Reply from FourFit
Thank you for your review.
We have requested your order details via the 'Find Reviewer' on Trust Pilot.
If you could please respond at your earliest convenience this can be looked into for you.
Best Wishes
Review Team
Received a faulty product
Received a faulty product that doesn’t connect to the app and buzz like crazy. Very disappointed.
18 October 2020
Reply from FourFit
Thank you for your review, your email sent to the support team in the last 20 minutes has been responded to with what the issue could be and how it can be resolved.
Best Wishes
Review Team
Bought for my daughter .does not always…
Bought for my daughter .does not always connects to the Bluetooth not worth buying
18 October 2020
Reply from FourFit
Thanks for your review.
If you’re having difficulty with connection, please email the team as support@four.fit so they can run through setup and troubleshooting if needed.
Have not received item
18 October 2020
Reply from FourFit
Thank you for your review.
Shipping chosen on this order is 5-7 working days. This delivery time-frame has not yet closed, please be assured your order will be delivered within this window. Your tracking number was emailed to you 14/10
Reply from FourFit
Thank you for your review.
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