Very misleading (HEARTFELT) radio advertisement had me going. Totally disappointed with their lack of effort to seek compensation for an accident which has led to devastating effects. They are... See more
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Morgan & Morgan has recovered over $5 billion for our clients in 30 years. More than 500 lawyers in 50 cities. Get your free consultation today.
20 N Orange Ave Suite 1600, 32801, Orlando, United States
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Replied to 96% of negative reviews
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This is 3 examples over several years so the date listed is the date the review was written
The only thing I can say is I don't know how M&M became " The largest Law firm in the world".
Every person I know that has call them because they "Really need your (their) help" have been turned down.
A few examples:
My 80+ year old Mother was in the hospital and was given a bedside commode to use.
As she was trying to sit down it collapsed breaking her hip and Femur. She never walked again.
M&M turned her claim down- no witnesses
My Daughter while staying in a hotel in Houston Texas was walking down a walkway at night that had a step down with with no handrail or lightning. Broke her wrist and damaged her back
M&M turned her down stating they weren't License to practice in Texas
When I called because my employer of 15+ years dropped my life insurance without any notice
because I managed to live past 65 and nothing else.
Sounds like Age Discrimination to me
M&M Refused without reason and sent me a list of some other firms that might want to help
Thanks for nothing
Morgan and Morgan " For The People " HA!

Reply from Morgan & Morgan
Company reeked of scam vibes. Constantly transferring me to someone else. Could not even tell me what Subrogation was, which was the reason for the call. Insurance fraud specialists and did not know what Subrogation means. Maybe this is just a case of bad hiring practices, and poor customer service. But the phone call had so many red flags for scam alert.

Reply from Morgan & Morgan
Statistical data reveals a staggering dissatisfaction among clients of Morgan & Morgan Law Firm. According to recent surveys and reviews aggregated from multiple sources, including consumer watchdog platforms and legal review sites, the firm consistently falls short of client expectations in crucial areas such as communication, case outcomes, and overall client satisfaction. A notable **85% of surveyed clients expressed dissatisfaction** with the firm’s handling of their cases, citing issues ranging from unresponsiveness to perceived lack of genuine care.
**Why Clients are Unsatisfied:**
Clients frequently report feeling neglected and undervalued throughout their legal proceedings with Morgan & Morgan. Many describe frustrating experiences where promises of aggressive representation and personalized attention were unfulfilled. The firm's reputation for high-volume caseloads often translates into inadequate client service, with cases sometimes being treated as mere numbers rather than opportunities to genuinely advocate for their clients' rights.
**"Live by the Sword, Die by the Sword":**
The biblical adage "live by the sword, die by the sword" resonates deeply in the context of Morgan & Morgan. While the firm prides itself on a confrontational and aggressive approach to legal battles, this very ethos can lead to an adversarial client-lawyer relationship. Clients who seek compassionate advocacy and a collaborative approach may find themselves alienated by the firm's zealous tactics. In essence, the aggressive strategy that defines Morgan & Morgan’s brand can backfire, alienating those who seek a more empathetic and consultative legal experience.
**Biblical Perspective:**
From a biblical standpoint, the principle of treating others as you wish to be treated (Matthew 7:12) underscores the importance of empathy and understanding in all human interactions, including legal representation. Clients often expect their lawyers to not only vigorously defend their rights but also to demonstrate genuine care and empathy throughout the legal process. When firms prioritize aggressive tactics over compassionate advocacy, they risk alienating clients seeking a more supportive and personalized approach.
**Conclusion:**
In conclusion, while Morgan & Morgan Law Firm may attract clients with its bold promises and assertive legal strategies, the reality often falls short of expectations. High dissatisfaction rates among clients reflect a fundamental disconnect between the firm's aggressive approach and the nuanced needs of those navigating complex legal challenges. For individuals seeking legal representation, especially in matters where empathy and understanding are paramount, it may be prudent to explore alternatives that prioritize a more holistic client experience.
**#Godspeed #4Chances**
In my opinion, Morgan and Morgan got bought off , I got hit by a car while on a bicycle,it was clearly the ladies fault, she lied about not stopping at stop sign , video later showed she lied , Ty the person I dealt with at Morgan and Morgan jerked me around,in my opinion, intentionally, I was dropped, because they said there was nothing to get from the lady, I had been dealing with MASON'S and Catholic Church with several similar situations, my kids and grandkids are being harassed in same way ,This law firm only cares about the BIG MONEY, Mason's and Catholic Church tell firm to drop in a non verbal communication way its called the KNOWING, that's why judges are investigated in Trump's case now , Masonry is a secret society!!!!! KNOWING is a BEHIND the BACK way of SCREWING someone over and able to lie about it, weather it be a nod of the head ,hand signals, look ,it's what s set up ahead of time, GREED is the top reason of MASONRY for there CULT, in my opinion there the reason for pandemic, suck more business in to the realm of the devil, HITLER hid out in a Catholic Church in Argentina,they adapted his ways so did the Mason's narcissism is demonic, thats what's attacking the world through Mason's and Catholic Church, revelation 13 10 says if you kill by the sword you will die by the sword, we know it as KARMA, Bible also states GOD WILL BRING DARKNESS to LIGHT, revealing EVIL, MASON'S say EVERYONE HAS A PRICE, CHOOSE your BATTLES, they use STALKING to harasse , fake friends to get information, look up Proverbs 21 6,7, THERE'S NOTHING to DISCUSS, YOU ALREADY STATED YOUR BUSINESS (Forthepeople)my behind

Reply from Morgan & Morgan
We fill out paperwork for Morgan and Morgan. I waited for a phone call. When the call came in it wasn’t an attorney. It was a someone that takes notes. It wasn’t paralegal or anything like that. We asked this lady if she had read what we submitted. She was honest and said no I didn’t give me a minute or two and I’ll read it. She said will you explain to me what happened in detail. So I did with the help of my wife. We had to repeat times we had to spell words for this lady because she didn’t know how to spell she didn’t have any medical background that is for sure. She said she would take this and discuss it with her group. I don’t even if the group had an attorney.
When she came back, she said sorry we’re not willing to take your case. I said what is the reason she said we’re just not gonna take it. OK I hung up the next day. I get a call from Morgan and Morgan wanting to go over my case . I said well your group said they wouldn’t take it.
If you’re dealing with Morgan and Morgan, I would hope that you’re dealing with an attorney which is knowledgeable in the area that you are making a claim to because it didn’t happen with us. We were very disappointed . We will never ever go back to Morgan and Morgan.

Reply from Morgan & Morgan
I contacted your agency today and was turned down and do not know why. I work for a state agency and my insurance refuses to pay for a medication that I need to get well. My physician and I have been through 3 appeals and turned down.
I was hoping your company could assist with the process of making them pay for this but I see I'm not important enough, have enough damage or whatever.
You are NOT the company you state you are!
Thanks for nothing!

Reply from Morgan & Morgan
"After experiencing a personal injury, I sought assistance from Morgan & Morgan, hoping for expert legal representation as they advertise.
Unfortunately, my experience was deeply disappointing. Despite their claims of expertise in accidents and personal injury, I found their services to be severely lacking. After reaching out to numerous lawyers within the firm, none were able to provide the assistance and guidance I desperately needed.
Despite their promises, I was left feeling neglected and frustrated. It's disheartening to encounter such a lack of competence and effectiveness from a firm that prides itself on being leaders in the field. My search for reliable legal representation
My life was absolutely robbed unjustifiably and Morgan & Morgan did absolutely nothing to fairly represent me with my case.

Reply from Morgan & Morgan
The worst attorneys in the country! 4 years into a disability case, I've been contacted by phone 3 times. When I've contacted them, there is always a new case manager that is rude and somewhat clueless. At the 4 year mark, I reached out to them and was told that we would schedule a hearing. It was confirmed that a hearing was scheduled and shortly, thereafter, I received notice from Social Security that Morgan and Morgan has withdrawn. They quit and didn't even inform the me! After 4 years of nothing??! I will seek a malpractice attorney and expose these crooks! Please read my review and do yourself a favor and avoid Morgan and Morgan! You'll thank me later.

Reply from Morgan & Morgan
They do not follow up or give you answers. They do not refer you any drs that will work with you on behalf of their firm.
They switch you from person to person. It’s been 6 months and I’ve had to pay out of pocket to get any help and I can no longer afford that so basically I have no help. I accidentally switched lines today with them and disconnected. I called back and had to leave a message. No call back when we were in mid sentence. They say they tried to call me since January again but I haven’t received any calls. ( That might have been my phone)They could have e mailed, However, because I had to pay out of pocket for any kind of tests and they were not getting my e mails they’re now saying any adjuster would look at me as not being proactive. It’s an awful situation when they couldn’t provide the correct drs to help me and now I’m truly screwed up. I expressed my dismay and frustration with them but they’re more concerned with reviews. They’re not on top of things as I hoped they would be
They’re awful. I would never recommend them.

Reply from Morgan & Morgan
Terrible law firm. Only in it for the money. Never received return calls from attorney, case manager or paralegal. Unacceptable. Rude people

Reply from Morgan & Morgan
Four years, & not yet settled!
Will update afterwards.

Reply from Morgan & Morgan
I had a motor vehicle accident. I specifically sought out David Noble of Morgan & Morgan in the Lexington, KY area. I had previously retained other counsel and that firm just did not meet up to the high standards that are necessary to litigate. Sure they were nice but that does not cut it when it comes to negotiating. Upon contacting Dave, I let him know the issues with the firm that I wanted to fire and also let him know specifics of my case. He accepted my matter and when I tell you Dave hit the ground running, I’m not kidding. He exudes confidence, speaks up for his clients, and moves the case along instead of sitting on it. My case settled in 75 days! Not everyone will have that same result but you will have the same confidence, quality, and communication if you choose Dave Noble for your personal injury matter. During litigation, you don’t want someone that can be walked all over, you need someone that will be firm, knowledgeable, and confident! Dave Noble of Morgan & Morgan is that man! I was never a number, I was a client and treated with the utmost respect! Well done Dave! Well done.

Reply from Morgan & Morgan
You hire an attorney and the entire time you speak to a case manager and a paralegal and they want 40 precent for their services.

Reply from Morgan & Morgan
They string you along and when you want info on the case suddenly the case is declined, even when they have the video of me tripping and falling in Walmart's parking lot. Paralegal claims because I can not specify what I tripped on, there is no case, wouldn't the video have picked that up? About an hour after the call from Paralegal an email from Atty. Mr. Gregory Johnson that the case is declined. This all happened after numerous phone calls complaining about how no one is getting back to me after sending numerous pictures of my injuries and weeks of monitoring my pain on Morgan& Morgan's app.
Update April 17, 2024, trying to retrieve another attorney after Morgan & Morgan fell short of representing me, I feel. It is impossible! I have tried calling numerous attorneys and the Florida Bar, the minute they hear Morgan & Morgan they want nothing to do with the case. But they keep recommending me to continue my search for legal representation, does this make any sense. I'm sorry I ever contacted Morgan & Morgan, they just make things worse.

Reply from Morgan & Morgan
I contacted this office with the hopes that they would help with my daughter's vehicle accident case. The accident was over a year ago and she sustained a knee injury from an unlicensed driver who ran a stop sign. She is still going through PT for this injury. I was told the firm would handle everything. I have had to make calls to the insurance company to get the PT and MRI approved, reach out for the reports and send follow up emails to the law firm. I was told they handle all of this, but I have not seen them do anything. They can't even return my calls or emails. I have to send follow up emails to them when she goes to the Dr, and they can't even send back a simple received email. Our case is small compared to others, but they are supposed to be for the people. I just want to know what is going on with the case and what is the next step for her, and they can't even respond to a simple email!! Very disappointed with this firm.

Reply from Morgan & Morgan
We too contacted Morgan and Morgan as my 82 yr old Mother had eye surgery and they operated on the wrong eye. she had a good eye and a bad eye and they were simply doing a cataract procedure on the bad eye first. Well they did the good eye first and things went wrong. Now for going on 2 years now, she has to wear a patch , can't drive, and they aren't sure if any eyesight will be coming back in her supposed good eye they worked on. Morgan and Morgan stated she does NOT have a case and recommended for us to call the state board for help or the FSMB.Org for help. Confused at this time so Thank you Morgan and Morgan

Reply from Morgan & Morgan
They completely dropped the ball!
my son was a pedestrian on the sidewalk and struck by a motor vehicle, and the biggest mistake I made was calling this large firm. If your case is not black-and-white, and your police report is not accurate to the incident, I recommend finding a smaller law firm that wants to investigate for you. They clearly only care about the big money and the easy cases.
All these cases about people being visited in the hospital, don’t fall for it. After calling them, and them accepting my case, the attorney didn't contact us for over a week. Video footage after that point is very hard to obtain.

Reply from Morgan & Morgan
What a horrible Law firm! They run millions of commercials and will only accept clients that will be big pay outs! F..K that whole chinless family! Why they don't take the civil rights cases or police abuse cases is because they don't pay enough money to be able to buy land in Maui. Thanks for being a detestable, greedy organization that takes advantage of people suffering to pad your bank account!

Reply from Morgan & Morgan
Stupid commercial equals stupid lawyers, The leaf blower one was the worst, But this new opening the potato chip bag commercial is also just plan STUPID. Did you ever think that us people seeing and hearing that bag of chips opening is annoying to us,
Whoever you are hiring to write your commercials, GET RID OF THEM, (Burger King is always hiring) But then again,,,, It is Morgan and Morgan that OK'S them to be broadcast. Hard to believe all Morgans agree these commercials are up to par.

Reply from Morgan & Morgan
I am currently involved in a Better Business Bureau complaint on Morgan and Morgan because they engage in predatory and harassing behaviors by advertising to vulnerable populations that need help and then harassing them with Customer Service calls.

Reply from Morgan & Morgan
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