The customer service is alert on answering my queries. However, I got disappointed on you make an action the first time I requested to cancel my account. But Hopefully you make an action the second ti... See more
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See what reviewers are saying
I am awaiting the promise you mentioned in my last letter. But nobody seems to be responding to my letter. I trust this is a genuine conversation. Thank you in advance, Sarra for your response.
I was successfully assisted by an employee called Pekay. I asked for the cancellation of my account and a full refund. Case resolved. Thank you.
Emily from the Escalation team did a great job to resolve my issue. There was good communication and she simply solved the issue. Thanks!
4.2
Great
306 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Raj helped me.
5 September 2025
Unprompted review
Emily reached out and was helpful.
11 June 2025
Unprompted review
Kind and approachable support.
15 May 2025
Unprompted review
Good day Kevin
Good day Kevin. Thank you for getting back to me. Please refund my money into my account Nedbank
1213864771
Current account
And thank you for all your help to cancel my stuff as I did email the other alot to cancel and still they did not. I'm waiting to hear from you.
Thank you
2 May 2025
Unprompted review
Trustworthy Company and appreciate…
Trustworthy Company and appreciate their special interest on customers
1 May 2025
Unprompted review
Claire help me quick to cancel my subscription
Basically formybikes change my subscription without my autorization so I must cancel it
30 April 2025
Unprompted review
Paula is of great help,she assisted me…
Paula is of great help,she assisted me promptly!
16 April 2025
Unprompted review
After all I am happy
After all I am happy to get a refund for the money taken from my account..I appreciate it. Thank you.
23 April 2025
Unprompted review
They reply quickly and hopefully they…
They reply quickly and hopefully they will process my concerns as soon as possible as well as my refund. Best regards to all of the team and thank you.
6 April 2025
Unprompted review
ı THİNK MY ORDER DOES NOT COME TO ME
ı THİNK MY ORDER DOES NOT COME TO ME. bUT ı GUESS MY PAYMENT WİLL SEND BACK. THİS IS GOOD NEWS FOR ME AND NEXT WORKING. THANKS FOR ALL. NOW IM WAITING MY MONEY TO MY ACCOUNT ASAP. THANKS AGAIN.
7 April 2025
Unprompted review
Excellent service client
3 April 2025
Unprompted review
Thank you for giving me the exception…
Thank you for giving me the exception of refunding the subscription. Thank you for understanding my situation and for believing that I never signed up for this.
2 April 2025
Unprompted review
Zoe is in contact and helps to solve the problem.
1 April 2025
Unprompted review
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