FordPartsGiant.com Reviews 

1,672
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 574 reviews, reviewers had a great experience with this company. Customers frequently praise the website for being extremely easy to navigate, offering a wonderful selection of hard-to-find replacement parts at very affordable prices compared to local dealerships. People also appreciate the prompt delivery service, effective communication, and the peace of mind that comes with receiving genuine original equipment manufacturer components. However, some customers also noted frustrating issues with tracking updates, unexpected shipping fees, and occasional delays in receiving their packages. A few reviewers experienced problems with incorrect item listings, wrong parts being shipped, and fitment issues that complicated their vehicle repairs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive quickly and match vehicle... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very fast shipping and... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are much lower than local... See more

Order

Customers had ambiguous experiences with ordering parts, reflecting a wide division in satisfaction levels.... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order was perfect, no issues. The only issue is the unknown of; Is it in stock? When will it ship? When should I receive it? The tracking number was useless and never updated so I thought it was n... See more

Rated 5 out of 5 stars

ForfPartsGiant quickly delivered parts to enable me to refurbish my 22-year-old Ford Econoline work van and have it back in service with minimal downtime. The mounting hole pattern on the bumper... See more

Company replied

Rated 5 out of 5 stars

the order process was fast, the order status was updated in a proficient manner. This is not the first time I've placed parts orders with Ford Parts Giant. Sometimes I feel much more comforted knowi... See more

Rated 5 out of 5 stars

Had a problem with car alarm randomly going off. Research pointed towards a faulty hood latch. I didn't want an aftermarket replacement. Your oem latch was an exact fit, price was good, and problem s... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

FordPartsGiant has been selling Original Equipment Manufacturer Ford parts for over 20 years. We firmly believe in providing you with OEM Ford parts at the lowest possible prices. We have a highly skilled customer service team that takes extra effort to answer your calls and emails with the expertise you deserve.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(1,672)

574 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection and Parts Description

Great selection and description of parts (with photos). Low shipping costs and effective turnaround timing for fulfillment. OEM pricing much better than from Ford directly!

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Bill,

Thank you for your feedback! Our team works hard to maintain an intuitive order experience with many easy-to-navigate features such as interactive parts diagram, and Parts Question. We are happy you found our pricing competitive; we’ll be here whenever you need OEM Ford parts you can rely on. Thanks again Bill!

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Easy to install and continues to work perfectly.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Jack,

We appreciate you taking the time to share your experience. We work hard to ensure orders arrive accurately and efficiently. Looking forward to helping you with future OEM parts needs. Thank you Jack!

Rated 5 out of 5 stars

PERFECT OEM PART & PRICE

The part was a perfect fit and the price was great.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you taking the time to share your experience. Reliability and proper fit are exactly what we aim to deliver. Wishing you many smooth miles ahead. Thanks again!

Rated 5 out of 5 stars
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Gary,

We appreciate you taking the time to share your experience. We’re glad you found the value you were looking for. Looking forward to helping you with future OEM parts needs! Thanks again Gary!

Rated 5 out of 5 stars

Great service!

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you taking the time to share your experience. We’re glad your order arrived quickly and safely! Hope everything continues to work out well for you!

Rated 5 out of 5 stars
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Angela,

We’re happy to know you had a positive experience. Glad to hear shipping and packaging met expectations. We appreciate your trust in our OEM parts selection. Thanks again Angela!

Rated 5 out of 5 stars

My experience was super easy

My experience was super easy because I already knew the part number. Quick shipping for a genuine Ford part. Great experience. Thank you

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you taking the time to share your experience. Happy to hear everything was delivered on time, we work hard to ensure orders arrive accurately and efficiently. Looking forward to helping you with future OEM parts needs! Thanks again!

Rated 1 out of 5 stars

I ordered at the same exact time 2…

I ordered at the same exact time 2 parts and you only shipped one, now I have to reorder and pay shipping again. I asked for you to correct this problem and you would not do it.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Thank you for your feedback. We understand the confusion and took the time to review your order. Based on the order details submitted, a quantity of one was selected at checkout and shipped accordingly. If you have any questions or would like us to walk through the order with you, our customer service team would be happy to help. Your feedback is essential for improving our services.

Rated 5 out of 5 stars

The transaction was very easy

The transaction was very easy. Delivery time was good. I got exactly the part I needed and the price was reasonable.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello William,

We’re glad we could help you find the right part. Providing competitive pricing on OEM parts and fast delivery is something we work hard to maintain. Looking forward to helping you with future OEM parts needs. Thanks again William!

Rated 5 out of 5 stars

Easy to use web site

Easy to use web site, product arrived in a few days.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Micahel,

We appreciate you taking the time to share your experience. Our team works hard to maintain an intuitive order experience with many easy-to-navigate features such as interactive parts diagram, and Parts Question. Thanks again for being part of our community Michael!

Rated 2 out of 5 stars

Part was wrong 1983 Ford mustang 3.8 L…

Part was wrong 1983 Ford mustang 3.8 L engine V6 does not have a crankshaft position sensor

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit www.fordpartsgiant.com/service/ford-return_policy

Rated 1 out of 5 stars

Turbo oil supply tube.

The part was an old part incorrectly relabeled with a new part number. Had to eventually get the proper one from a Ford dealer. Waste of my time and money.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit www.fordpartsgiant.com/service/ford-return_policy

Rated 5 out of 5 stars

I had my part #

I had my part #. Searched a few Ford sites, FPG was competitive on price. I had used FPG in the past with no issues. FPG website is easier to use. FPG for the win!

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you taking the time to share your experience. Offering fair pricing on genuine parts remains a top priority for us! Your support truly means a lot to our team thanks again!

Rated 5 out of 5 stars

ForfPartsGiant quickly delivered parts…

ForfPartsGiant quickly delivered parts to enable me to refurbish my 22-year-old Ford Econoline work van and have it back in service with minimal downtime.

The mounting hole pattern on the bumper was slightly different, but I only had to measure and drill one extra hole on each side to have a perfect fit.

My body shop man ordered new weatherstripping for all the doors from FordPartsGiant as well, and my van has never been so quiet. Well Done!

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Lee,

We’re pleased to know you had a smooth experience. Reliability and proper fit are exactly what we aim to deliver with OEM parts. Helping customers order OEM parts with confidence is important to us. Looking forward to helping you with your next project, hope you enjoy the quiet smooth drives! Thanks again Lee!

Rated 5 out of 5 stars
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you taking the time to share your experience. Helping customers order OEM parts with confidence is important to us. Your support truly means a lot to our team! thanks again!

Rated 5 out of 5 stars

Speedy delivery and quality part

Speedy delivery and quality part, definitely recommend!

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Thomas,

We appreciate you choosing us for your OEM parts needs. Reliable delivery is something we take seriously. We’ll continue working hard to provide OEM parts you can count on. It means a lot to have your support. Thanks again Thomas!

Rated 5 out of 5 stars

They had what I needed and shipped it…

They had what I needed and shipped it out quickly.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you taking the time to share your experience. We’re pleased everything arrived smoothly and securely packaged.
Reliable delivery is something we take seriously! Thanks again for being part of our community!

Rated 5 out of 5 stars

Shipping was fast and price could not…

Shipping was fast and price could not be beat. Great service.

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you choosing us for your OEM parts needs. Glad to hear shipping and packaging met expectations. Looking forward to helping you with future OEM parts needs! Thanks again!

Rated 5 out of 5 stars

Timely international delivery of a…

Timely international delivery of a quality order at a reasonable cost. Thanks 👍

18 June 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Brad,

We’re pleased to know you had a smooth experience. We work hard to ensure our international orders arrive accurately and efficiently. Looking forward to helping you with future OEM parts needs! Thanks again Brad!

Rated 5 out of 5 stars
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello John,

We appreciate you taking the time to share your experience. We’re pleased everything arrived smoothly and securely packaged.
Reliable delivery is something we take seriously. We look forward to helping you again in the future! Thanks again John!

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