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Footworks Edinburgh LTD Reviews 

592
•
TrustScore 5 out of 5

4.9

Shoe Store
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Review summary

Created with AI, based on recent reviews

Reviewers consistently report a great experience with this company, often highlighting the exceptional quality of their products. Customers frequently praise the high quality and comfort of the footwear, noting its durability, excellent design, and suitability for various needs. The service is consistently described as excellent, with many highlighting the ease of ordering and prompt, efficient delivery of items. Reviewers also appreciate the straightforward return and exchange processes, which contribute to a positive and hassle-free overall purchasing journey. Though some people initially found sizing challenging for certain products, needing to exchange for a different size, the easy return process helped resolve this.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the high quality, comfort, and good fit... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

People report positive experiences with service, often highlighting the great communication and helpfulness... See more

Quality

Consumers consistently report high satisfaction with product quality, often describing items as well-made and... See more

Order

Customers had positive experiences with order, highlighting the ease of the ordering process and the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from Footworks a couple of times now and can't fault their service. Lems have been my go to boots for working outdoors for years now, they're the closest thing to a barefoot boot that's al... See more

Rated 5 out of 5 stars

I'd have loved to keep the beautiful sandals I ordered but, sadly, my feet are too low volume for them :( Colin mad the returns process super easy and gave me the confidence that my refund would... See more

Rated 5 out of 5 stars

Purxhased my 4th pair from the store. Very prompt delivery as always. I was unsure whether inshould have gone up so emailed and got a swift reply with useful.info i wanted amd confirming nxt s... See more

Rated 5 out of 5 stars

Colin and Sally have supported my decision making throughout my search for the perfect boot. Buying footwear online can be a nightmare, but not in this case! I have returned two different pairs of Lem... See more

Company details

  1. Shoe Store
  2. Boot Store
  3. Outdoor Clothing and Equipment Shop
  4. Running Store
  5. Sporting Goods Store

Written by the company

Lifestyle barefoot footwear specialists with a keen interest in natural running. We can help make a difference! Stockists of specialist running sandals from Luna Sandals and the one of very few UK specialist barefoot stores. We have a full range of Lems Shoes direct from the US along with expert advice for online buying help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

592 reviews

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4.9

All reviews

(592)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good experience

I had a very good experience with Footwork when I bought a pair of boots. The boots come from US and they kept me informed of the progress of order and delivery.

26 November 2025
Rated 5 out of 5 stars

Easy, smooth and quick

Easy ordering and excellent communication from Colin. I got two sizes to choose best fit, the return of one was easy and I was refunded quickly. I recommend Footworks and I will buy from them again. I am very happy with my new and very comfortable Lems Boulder Boot Grip.

30 October 2025
Rated 5 out of 5 stars

6 months on.

6 months on I'm still dead happy with my purchase. Met the folks themselves (and their dogs!). Lovely customers service and stopped for a general chat.

The boots I got are well made and fairly waterproof. Have treated them as any other leather and coated well with dubbin. 150+ miles later over all sorts of ground and the soles are as good as new, no signs of separation and barely any wear.

They lack the flexibility of other barefoots and the toebox is seriously big, but I still find them super comfortable, if a little difficult to make snug.

29 April 2025

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