FOOTWEAR 4 YOU Reviews 

99
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Ordered 2 pairs of different sized shepherd slippers totalling £100. One pair fit, the other didn’t so I returned asking for larger size. No issue with initial order, returns proces, or replacement fo... See more

Rated 5 out of 5 stars

Brilliant customer service from Jeff. Shoes arrived quickly and well packaged. I rarely leave a review but after reading some of the reviews on this site I thought I would leave a bit of positivit... See more

Rated 1 out of 5 stars

Dreadful service. Was told 2-4 business days, finally arrived after 2 weeks. Very poor customer service, ignored my email enquiries. Won’t use again

Rated 5 out of 5 stars

My partner bought some Mephisto sandals to replace some he had bought years ago. They fit well and he is delighted. The ordering process is so simple and the shoes are despatched almost immediately... See more

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3.4

Average

TrustScore 3.5 out of 5

99 reviews

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3.4

All reviews

(99)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dreadful service

Dreadful service. Was told 2-4 business days, finally arrived after 2 weeks. Very poor customer service, ignored my email enquiries. Won’t use again

11 September 2026
Rated 3 out of 5 stars

Please ensure that address details for…

Please ensure that address details for delivery are accurate and complete at the outset. There was no one to speak with to correct mistakes in the delivery address or to reassure me that the necessary changes had been made.

18 July 2026
Rated 1 out of 5 stars

No way to return

I need to return one pair of shoes. You’re asked to email customer services to arrange. I have done so twice with no response.
Delivery was slow.

13 June 2026
Rated 1 out of 5 stars

Disgruntled Customer

I have used footwear4you before with no problems but this time I ordered shoes in a size 6 a size 5.5 arrived , I have sent 3 emails with no response, it’s very frustrating not having a telephone number to speak to a customer service person The last email I asked to do a return for refund still no response, I’m at a loss where to go next , probably my credit card to get them to sort it and refund me

4 June 2026

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