Footballmonk Reviews 

148
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. People frequently mentioned exceptionally long delivery delays, unfulfilled orders, and missing items in their packages that took weeks to arrive. Customers struggled consistently with poor product quality, defected materials, and receiving completely incorrect items instead of what they originally purchased. Though some reviewers were happy with fast shipping times and good item quality, reaching support teams remained a major challenge. Consumers experienced frustrating communication breakdowns when trying to resolve issues, request exchanges, or obtain refunds through unanswered emails. Buyers noted that customer service representatives provided automated responses without offering any real solutions to their complaints.

What people talk about most

Order

Clients share negative opinions on order due to severe delays and missing items. Consumers frequently report... See more

Product

Consumers find product experiences to be frustratingly disappointing due to widespread issues. Reviewers... See more

Website

Customers consistently note negative experiences with website, describing it as very disappointing and... See more

Response time

Customers had negative experiences with response time, frequently reporting long delays and unanswered... See more

Customer service

Reviewers express deep frustration and negative feedback about customer service. Consumers consistently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a T-shirt in January and for some reason my GPay didn’t go through initially but they placed an order for cash on delivery! The next day I managed to make payment on GPay for that same order... See more

Rated 1 out of 5 stars

I ordered a customized jersey from football monk. It's been a three month. Neither they send me the product nor the refund. Everytime I mail they reply in 15 days that ur payment will be refund in... See more

Rated 1 out of 5 stars

I had an absolutely terrible experience with Football Monk. This website is a complete scam. They don’t have any proper customer care or even a phone number to contact. Emails go unanswered for days... See more

Rated 1 out of 5 stars

I should have read this site before ordering! Same issue- ordered a specific jersey - recieved another model. The quality was so poor, and they sent something which was probably used, as the tag... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

148 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(148)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

At first 2 to 3 days it was showing…

At first 2 to 3 days it was showing processing but then it showed order has been placed. Although the jersey's quality was amazing and design was same. And l don't think that is fake it is real . I did not regret by purchasing it .I ordered psg- jordan fourth kit customized. The name was same as well. I am satisfied

26 February 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM FOOTBALLMONK.IN!!!!

This is a fraudulent website claiming to sell customised and copy sports jerseys. They primarily sell football club jerseys and have been sending out customized jerseys. However they have no customs service backup. Their services are vague and phony and cannot be trusted. I would highly recommend to STAY AWAY from the website either footballmonk.in or footballmonk.com. My recent experience was a jersey kit that did not include any shorts (partly completed order) yet they have not responded or initiated any after sale feedback.

25 November 2022
Rated 5 out of 5 stars

Very Nice Quality Jersey

The delivery was smooth, and the material of the jersey is nice you don't feel hot with it while wearing thank you football monk. Waiting for the 2022-2023 world cup France home jersey hope it comes fast

25 October 2022
Rated 1 out of 5 stars

Fraud/Scammers. Do not order. I repeat do not order.

Everything is wrong about this site. Name of a monk and does all the fraud. cheap quality jersey. waited for almost 15 days to get it delivered. The contact/response team is utter failure biggest scammers. Do not trust what they tell. I repeat do not trust them. You will be blocked from their contact and will have no point to reach them. I hope they get chased down by a stray dog. get stuck in a clogged washroom and can't escape. Pathetic people.

9 November 2022
Unprompted review

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